Acai Berry Diet Pillillegal charge

M
This review was posted by
a verified customer
Verified customer

I got the message re Acai Berry for losing weight from Oprah
program. Supposed to get free bottle for $2.95 to try. I decided
against it, called right away, didn't even try the pills, then
I had a charge on my bank acct. for $59.95 on 9/2/08. I called on
9/2 and told them they were crooks and to refund my 59.95.
I talked to a man who said his name was "Daniel" operator #703, he gave me my cust. id# and also a cancelation #. no refund. On
9/4, I called again, told that it would take 7-10 days for the
credit showing on my acct. It is now the 17th (13 days later), still no refund. It was a small acct. and the charge overdrew it.

I am going to let Oprah show know and the State Atty.General.

Responses

  • Ch
    Chrissy C Oct 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    First of all you should have researched the website you bought from. Second, NEVER use your bank debit card online for any purchase not matter the amount; it's about as safe as listing all personal information an a billboard. I'm sorry you had this experience and you're going the right direction by alerting the attorney general. Your bank should also have a number and location that the debit came from and don't let them tell you other wise. They can see more on your bank account than you. I do this for a living to help people like you. Good luck and I hope you get your acai berries!!!

    0 Votes
  • Ca
    Carolyn Henry Oct 08, 2008
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    I'm having the same experience with this product informed rep that I did not want product. Checked my account and there was a charge for $89.31. Called again today 10/9/08 and spoke to another representative and informed him that I did not want the product. He then gave me another confirmation number of 1037830. This also an problem with my account. This company is not fair concerning the consumer. I submitted to my credit card company a dispute of payment. I would hope that Ophra would not associate her name with such a product. This issue and the practices of this organization should be reviewed and the consumer should receive a credit it requested according to the policy.

    0 Votes
  • Mm
    M.Morgan Oct 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Well guys i can up you one, i talked to a rep and gave her my info, they took out 3.95 and the product was shipped, when i got it, it was wrong they sent me a colon cleanser i called to cancel, the rep said he was sorry and they will get out the right shipment, well once again the wrong thing came so i cancelled.A few days later im checking my account on line and i see ZELDA SUPPORT and a long list of other things that have cleared my account, so i call the bank and they give me the phone numbers to every company that was on there it was all porn sights.Since this account is only used for my car payment an house and the one time uses for the acai berry rep guest who's using my card.When i called the company i got the run around talked to eight people until i got SHANE COOK employee #4002 he told me "she was at an outbound company that they have stopped using because this has happen before, he asked if he could put me on hold to talk to there legal department", like a dummy i held hold only for him to pick back up and say"WE WILL HAVE THIS HANDLED TODAY ALSO EMAIL THE CORP OFFICE AND SOMEONE WILL GET BACK WITH YOU ASAP".I sent the email on that day the 6th and its the 10th and still waiting on that asap.

    0 Votes
  • Ca
    cathy mullins Oct 10, 2008
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    Verified customer

    im afraid to order this diet pill i mean it sounds so good...but one complaint leads to more...so why dont they put theses on shelfs at stores? we have to be carefull with our credit cards even checks when orderin on line...there so many croocks out there.they say oprah swears by this diet program??does she or are they using her to sell these pills?..people please dont do that oprah is a decent person that helps people all over the world she doesnt deserve her name being slammed like this...

    0 Votes
  • Br
    Brianna Calhoun Oct 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Would you guys mind putting the websites you guys went to? I am interested in buying the product, and i would aprrediate the knowladge of any frauds!

    0 Votes
  • Li
    lisette tirado Oct 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Right now am trying to cancel before the 14 day trial period and NO ONE !!! ANSWER Please help!!! .It $89.31 that i don't have. I need my money, i just wanted to try it; but i promise myself i will NEVER !!! TRY TO BUY ANYTHING FROM THE INTERNET. When i got threw i waited 8 min and then they hang-up. I try the product because people like OPHRA and DR. OZ are associate with the product.

    0 Votes
  • Li
    lisette tirado Oct 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    IT'S BEEN 2 HOURS & 25 MINS AND YET NO ANWSER!!????????

    0 Votes
  • Cy
    cy Oct 20, 2008
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    a verified customer
    Verified customer

    having the same happen to me . i am going to see a att. to see what can be done i will show him this web site . this is a scam. cy

    0 Votes
  • Co
    connie Oct 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Plz post the website .. that is doing this to all of you... thank u

    0 Votes
  • Pa
    patty Oct 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    thankyou all for writing on the internet i almost paid the 3.95. i just want to try it but i will stick to slimfast and the gym!! next time go and get one of the cards that are just like credit cards at walmart and just put the ammount on it! cause then they cant take money out. you can get them where you get gift cards. my sister has one.

    0 Votes
  • Sh
    shannon Oct 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I agree, i ordered the 3.95 trial and have not even received the damn pills yet. The best part of it is I have a pre-paid credit card and they cannot charge me the 89.00 that they say they will take out. It says 7-10 days for the stuff to get here and it has been 2 weeks. The sad part of the deal is, I have tried to call and all i get is "we're sorry all circuits are busy" aint that some bull...and as for the terms and conditiopns that didn't show up until after i ordered the product...for anyone else thinkin of ordering this product, let me just say...DON"T

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  • An
    Angela Oct 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    One thing I found out about the "Oprah" name on things. The Acai Berry was mentioned when Dr. Oz was on the program. He mentioned that it was being considered in cancer research. That was it. Bing, bang, boom. Once sentence. BUT that is all that needs to be said and a company can legitimately state "As seen on Oprah".
    The diet itself wasn't promoted but only mentioned. There were no endorsements, nor did Oprah say "I use this", yada yada...
    So it's buyer beware on these claims you see on the net. When it states "As seen on ...", that in no way means that it was endorsed or promoted. It could have just been a commercial that played on a new program and a company can legally say "As seen on..." Same with using celebrity endorsement. If a celebrity says ' ABC soap ' was in her hotel room then that ABC company can say "She" uses our product and looks 10 years younger. Never did the celebrity say she used the soap and never were there photos of a before soap or after soap to see the '10 years younger', but a company can legally state such claims. Yes, to we the consumers, this sounds bogus. However, living in the beltway of D.C. where legal eagles abound, one learns to see between the legal lines of a disclaimer.
    My dr said that the Acai berry is great as a fruit and supplement but would be wary of a pill form. Usually when things like berries, etc.. are reduced to pill form you lose the benefits because the active ingredients are diluted with the fillers used in capsule manufacturing. She recommended using the juice or extract.
    Hope this might help when you see "Oprah" in a tagline for a product, be very wary. I even saw a shampoo that had Oprah's name linked to it and it was a shampoo for babies and those with fine hair... which obviously doesn't apply to Oprah.

    0 Votes
  • Ti
    Tina Hansen Oct 30, 2008
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    a verified customer
    Verified customer

    Man I wish I would have found this site before. I just ordered that trial bottle for 3. 95 and its been a week and a half and i haven't got it and they haven' t charged it to my account yet. But i also ordered that total clenser and they charged that to my account but i haven't recieved anything yet but it has only been a few days since I recieved the email that they shipped it. Is there anyway I can cancle the orders so they dont charge my account I dont have money for them to take for nothing...

    0 Votes
  • Sa
    Sara Oct 30, 2008
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    a verified customer
    Verified customer

    I wish I would have found this website before submitting my order to these scammers!!! I have had no luck getting through on the phone. I either get a constant busy signal or the phone just hangs up. I paid these people with my debit card...very scary. I talked with my bank about the situation and we cancelled my card immediately, just in case I could not get through to these people and cancel my order. But now, I'm worried because they also have my address and will start sending me bills or products that I do not want.

    0 Votes
  • An
    Andrea Nov 04, 2008
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    Verified customer

    I did the trial from this website: https://secure.ebizprogram.com/checkout1.aspx?bid=98986f87-1d71-4144-b27d-b39a3c709f52&subID=22600

    I got my free trial, and I got charged $88.62 for the Acai and then I got some other pills I didnt ask for with them and I got charged for $78.84 for them!!!

    Now I call the number provided on the site and it says the number cannot be completed as dialed!!! And the website says its going to keep charging my card monthly till I call to cancel... but I CAN'T GET THROUGH!!!

    OPRAH, you should look into products before talking about them on your show... obviously these companies are taking a great product and stealing peoples MONEY!!!

    0 Votes
  • Te
    teresa Nov 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Same thing is happening ot me. It overdrew my checking acocunt almost $40! What is the number to call to cancel this pill because it's ticking me off, on top of that, I lost my paperwork... please email it to me - [protected]@yahoo.com

    0 Votes
  • Ma
    mandy Nov 08, 2008
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    The same thing happen to me two days ago. I ordered the trial online and then this guy call my house talking really fast .I told him I didnt want the pills anymore but he proceed to keep on talking about trying stuff for free and supposedly giving out free vacations. I told him no thanks but he continued to talk, so I hanged the phone. I called my bank right away and cancel my debit card.

    0 Votes
  • Br
    Brenda L. Nov 08, 2008
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    a verified customer
    Verified customer

    If you contact your bank they will help you with the charge from your bank, but you have to cancel out your credit card/debit card in order for them to help you. They will also refund your money and any charges assoicated with any over draws that may have occur. This have taught me a lesson never again and we should always relay on, IF IT TO GOOD TO BE TRUE THEN IT'S NOT TRUE AT ALL.

    Thank you

    0 Votes
  • Ma
    mandy Nov 08, 2008
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    a verified customer
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    hey guys I found a number that refunded me my money it is [protected]. try it.

    0 Votes
  • Ma
    mandy Nov 08, 2008
    This comment was posted by
    a verified customer
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    the bank can refund your money if you let them know that is a scam or fraud.

    0 Votes
  • Br
    Bridget Nov 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Don't order Acai berry Supreme! I did and now I can't cancel it because the number they give you [protected] is a fake as well, I get a dead line or a busy signal!! AHHAH so fustrating, I canceled my credit card but was told they could still push the charge through if I mistakenly agreed to the charge! Help !

    0 Votes
  • Ly
    Lynn Donker Nov 14, 2008
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    a verified customer
    Verified customer

    I got my two bottles in less than two weeks, just chared me the shipping, just started taking them so not sure if they are working will keep you posted..

    0 Votes
  • He
    Heather Nov 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a trial bottle of the "Extreme Acai Berry." I was only supposed to be charged $1.00 for shipping. Now I have two charges in my account for $89.31 from Healthier for Me and$29.95 from Fitness Factory. I'm completely livid! I called the number on my bottle [protected] and it informed me I had to call back because of high call volumes and then it just hung up. I've contacted my bank and ordered a new card. She assured me no other charges would occur. I also have to fill out a form in order to claim that the money was fraudulent. This is just ridiculous. Good luck to everyone else who has been scammed!

    0 Votes
  • Em
    Emily Nov 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I read the comments with great interest, because I was going to order this product online, but when I read the Terms and Conditions, I decided against it. I then searched for complaints, and found this site. If you order, then you really can't win, because their 14- day trial period starts from the time the order is submitted, and the company controls the shipping time. I hope you can bring this to the attention of the various consumer organizations.
    Another point is that there are at least 2- possibly more - sites out rating the Acai Berry 500 as the best product, and providing a link to that company. It makes me wonder who these reviewers are, and for whom they work.
    Good luck, everyone. I hope the number Mandy provided works for you.

    0 Votes
  • Da
    Dallas Nov 17, 2008
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    a verified customer
    Verified customer

    I've never heard of this company. The first I knew of it was that I recognized a banner ad's before and after picture - the after picture - was a friend of mine. I asked her about it and she said that they stole her picture. She's trying to get it taken off. Anyway this place is probably being run out of someones' basement. You know they're legit when the only way to email them is if you find that http://www.gohelpnow.com/ address listed on a complaint page. Nice.

    0 Votes
  • Sh
    sherry Nov 20, 2008
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    a verified customer
    Verified customer

    I have been going thru the same thing, I ordered the acai berry maxx, they charged me 5.95 and it took 2 weeks after the money was taken from my account.Then they charged me 79.95 for a second bottle before I had the first.I also called the number they gave to call and all I got was a voice mail, so finally I called my bank and they are going to file a claim and get my money back.

    0 Votes
  • Tr
    Tracey Nov 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This company is getting women's pictures from all over online, matching them up and then trying to con you into believing the weight loss was from this program...there are even pictures being posted of women who have had gastric bypass surgery done and now they are claiming THIS product helped them loss that weight??? please!!! folks don't waist your money and don't believe every story you read...most of those pictures are fakes!!! how do I know???? because one of the after shoots is MINE!!! GRRRR!

    A complaint has be filed and my lawyer is looking into it...buyer beware!!!

    0 Votes
  • Da
    daryl Nov 24, 2008
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    a verified customer
    Verified customer

    Obviously none of you read the fine print, the terms and conditions part on the bottom of these deals. I ordered the Acai Berry along with the total cleanse. I payed 1.00 shipping for the Acai Berry and 3.95 shipping for the Total Cleanse. In the terms and conditions, it has the 1-800 number to call within the two week period to cancel the order. So i cancelled the Acai Berry but couldnt get through for total cleanse. So i had to write them a nasty letter threatening to turn them in to the B.B.B. And they cancelled my order right away. You just got to read the fine print and call on time and you wont have trouble. I think a lot of people dont read the fine print and they get nailed, then they cry about it.

    0 Votes
  • Mt
    mtirado Nov 27, 2008
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    a verified customer
    Verified customer

    When i first heard about the acai berry diet i too went on the internet to see how to get this "great stuff". As soon as i read the small print "your 14 day trial will begin as soon as you place your order" i knew something was up!!! How can i try it if i haven't gotten it yet??And how long is it going t o take to get here??Why hasn't anybody gone to GNC or Vitamin Shoppe?? Duh!!They have the acai berry pills for less than half the cost they're charging you!!And why do you people think that just because Oprah's name is on something it's authentic!! Shame on you for thinking she's GOD.The woman is great but maybe she is unaware of all this!!!If you haven't heard her say it why are you taking someone elses word for it ??

    0 Votes
  • Le
    LENDI98 Nov 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    IF YOUR BEING CHARGE EVERY MONTH FOR THEM OR AS SOON AS U KNOW ITS A SCAM WHAT U DO IS CALL AND SAY U LOST OR MISPLACE UR CARD AND THEY WILL SEND U A NEW ONE WITH NEW CREIDT CARD NUMBER SO THEY WILL NOT BE ABLE TO CHARGE U ANYTHING ANY ;;MORE. ALSO THIS THING HAPPEN TO ME WITH THE ''TRIM DAY ' ' PILLS AND IT WAS 89 BUCK AND UNTIL TODAY 7 MONTHS LATER I STILL.DONT RECIVE ANYTHING . AND ALWAYS CALL AHEAD BEFORE ORDERING A NEW PRODUCT AND USE A PREPAID CARD THERE EASY TO BUT AND STUFF. HOPE I CAN HELP

    0 Votes
  • Ch
    charlena Nov 28, 2008
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    a verified customer
    Verified customer

    I am so glad I found this site!!! I was just sitting here searching the web when I found the site for Acai Berry. I was soooo tempted to order then I found this link and read all of your complaints. Thank you for spreading the word about this bogus company and their scams!! I hope everyone finally gets their issues resolved to your satisfaction and thank you again.

    0 Votes
  • Do
    Dovile Daunyte Nov 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Could you please tell me how I could them from the UK????I want to cancel it, I can get throuhg with the number provided...so scared I am student, cant affort to be charged.PLEASSSSEEEEEE

    0 Votes
  • Cy
    Cynthia Dec 02, 2008
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    a verified customer
    Verified customer

    Thank you all for listing your comments and I'm sorry to hear of all the nightmares everyone is going through. I wanted to place an order and my husband told be to do more research on this pruoduct, I could not find anything on Oprah's page. I went to fox and only found a video about acai berry in liquid form for $40, sorry I can't afford it, but not a single thing about the pills. I also found the cbs report by Katie C, she did not mention any products or said a single thing about acai berry all she pretty much said was to take care of our body. Everytime I go to any of the sites offering acai pills they all say the same thing about Oprah, FOX, CNN, CBS, and The Today show however, you go to the site I can't find a report about the product. I went to the GNC website and they have acai berry pills however I don't think I'll order it over the internet chances are I'll go to the store and talk to someone. I also came across this website: http://knudsenjuices.com/products/organic_juices/organic_acai_berry you can find the acai juice in some local supermarkets. If you go to the site in the top right you can enter your zip code to see if any of the local supermarkets in your area offers it. This is something that I will most likely do. Good luck to all of you, I hope you get your money back.

    0 Votes
  • Ra
    Raquel Dec 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I am sooo glad I read your complaints. I ALMOST got this product. Thank you all soo much for posting your problems, I'm so sorry you have been scammed. But thanks so much for saving me and many others from that frustration!

    0 Votes
  • Ke
    kendall Dec 11, 2008

    my wife ordered the acai berry offer and decided against it...after hours of trying to call to cancel the order she finally got someone and told them...fine...done deal...now we get a charge of 8.51 on our acct from pricelimbo...[pricelimbo.com]...i finally call them to ask what that is as i dont recall ordering anything from them...the guy tells me that it is a charge brought about because my wife didnt mark some small box when ordering her acai berry, so it gave them a right to make us be members or something with pricelimbo.com...they, pricelimbo, must be associated with acia berry company, according to this guy that spoke to me...told me to go back to the website and put my email address in and password and then go thru some other hoops to get out of this...B.S.!!! they need to do that and do not charge me no more and refund my $8.51...chump change but i come out of my seat fast with rip off artists and con men such as these...i bet they charge again...please send oprah these complaints...as if your service cannot and will not be quick and swift with this, then i know that oprah can with a lick of a pen...it will not take her long to get some action...please help all of us...thank you ...kendall m.

    0 Votes
  • Fu
    FunkyBitch Dec 12, 2008

    i am absolutely furious with this acai berry trial. big scam, rip off. was on the phone for 30 mins. no resolution. was told i get a call back to dispute my claim but was not guaranteed a refund. i bounced checks because of this situation. i feel totally taken advantage. atleast im not alone

    0 Votes
  • Ch
    chrissy780 Jan 19, 2009

    my mom had the same problem. she had a charge for 5.95, then 1.95. she asked the bank teller about it and the teller said that my mom should cancel her account right away because the same thing had happened to her and they charged her for a few payments of 59.95 also. luckily, she cancelled her card and they were not able to charge her again.

    0 Votes
  • Ni
    Nii Jan 28, 2009

    As a fitness professional I find it sad that companies create products with the sole purpose of taking money from people. You can't blame Oprah. I did not see the particular show but most people and celebs that you see on these sites are endorsing the fruit not a particular product. Most pills are garbage. Here is exactly how the scams works. I hope this link will help others avoid this. Fat loss can not be found in a pill.

    http://tinyurl.com/b7fg2h

    0 Votes
  • Li
    lily Jan 28, 2009

    GEE i have to be soo thankfull i was just about to order it but i have a habit of u know making inquiries about products before i order them thank you all and sorry to hear of your misfortunes i hope everything gets worked out.

    0 Votes
  • Aa
    Aaltje van Zoelen Jan 28, 2009

    I ordered the acai product on the internet. I did not keep the order i.e. the internet site. The sample did not arrive until 14 days after I placed the order. My credit card company called that I was oveerdrawn because they charged me almost $90 which I did not have available on my credit card. I called the number on my credit card.[protected]. They told me that I could not get my money back because all info was on the internet about them charging my card after fourteen days. I got nowhere with them when I told them that I had not even received the shipment and yes when I told them they were running a scam and I would go after them they said we are perfectly legal. Everything is noted on our Web Site. However, I did get the name of the company it is Steelbird Medical located in Washington D.C. The sample was shipped by Nutra Foods, 364 East Main Street, Suite 407, Middletown, D.C. 19709 .

    What I want to know is how can we get these charge voided. I refuted the charges with my credit card company, but is that action sufficient. Can anyone help me with that. I, too, will never, ever buy anything else through the internet. My apologies to the hones folks. Aaltje van Zoelen, [protected]@worldnet.att.net

    0 Votes

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