The complaint has been investigated and
resolved to the customer's satisfactionResolved Academy Bank — cashiers checks
resolved to the customer's satisfaction
I withdrew $650.00 and 7370.00 from my accounts at Academy Bank. Then as a seperate transaction i purchased 2 cashiers checks in those amounts. I deposited the cashiers checks in to my other accounts at a different bank. Two weeks later Academy Bank calls my other bank and says that i put a stop payment on those checks, which I did not. Now I have no idea where those funds are and it has thrown my accounts at the other bank into the negative and those accounts have been closed. Is it legal for academy to do this? I paid cash for those cashier's checks. So am I entilted a refund? Academy bank says that I did not have the funds to purchase those checks. If I did not have funds then why was I allowed to first withdraw the money and then purchase those checks? I still have alomst $2000 in my savings account at Academy and they will not let me withdraw and close the account. Now I have no money at all and I have things I need to pay for. Can anyone help me?