Menu
Academy Bank

Academy Bank review: cashiers checks 4

C
Author of the review
4:47 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I withdrew $650.00 and 7370.00 from my accounts at Academy Bank. Then as a seperate transaction i purchased 2 cashiers checks in those amounts. I deposited the cashiers checks in to my other accounts at a different bank. Two weeks later Academy Bank calls my other bank and says that i put a stop payment on those checks, which I did not. Now I have no idea where those funds are and it has thrown my accounts at the other bank into the negative and those accounts have been closed. Is it legal for academy to do this? I paid cash for those cashier's checks. So am I entilted a refund? Academy bank says that I did not have the funds to purchase those checks. If I did not have funds then why was I allowed to first withdraw the money and then purchase those checks? I still have alomst $2000 in my savings account at Academy and they will not let me withdraw and close the account. Now I have no money at all and I have things I need to pay for. Can anyone help me?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

4 comments
B
B
BPulver
Longmont, US
Nov 30, 2013 12:43 pm EST

On Thanksgiving evening my husband and I were standing in line for Black Friday deals at Best Buy. Finally sales start we get the item we want and stood in line for several hours for, alls we need to do is pay! Right? Card declined. Super embarrassed! Come to find out From my account website my gas charge presented 22 times taking just shy of $1000 from my account leaving me -2.00. So as mad as I am I don't panick it's an error. Friday morning I call the 1-800 number and am placed on a 25min + long hold so I call my local branch and the manager took my call and says its a software error she will call me back when she can take care of it. After 30 mins I went to the branch where she fixed it in 2 mins. She acted as if she did me a favor but through our a sorry at the end. No compensation no email letting us know this was a bank error and how sorry they are for the inconceivence Nothing! This bank sucks I do not recommend this bank for anyone..

Wine Is Good
Wine Is Good
, US
May 16, 2016 8:45 am EDT

You can not stop payment on a cashier's check, so someone made a mistake somewhere.

http://www.ibat.org/legal-ease/2009/13/cashiers-check-stop-payment

The simple answer is that a stop payment is NOT permitted on a cashier's check, teller's check, or certified check regardless of the reasoning behind it! Section 3.411 of the UCC imposes damages against a bank that wrongfully refuses to honor a cashier's, teller's or certified check or stops pay on one of those.

G
G
Gigglea
, US
Jan 24, 2016 11:48 pm EST

Compensation? Are you stupid? What, did you want them to give you extra money? If they fixed the problem, move on with your life.

K
K
Keith bade
Ofallon, US
Aug 20, 2014 10:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

If interested I hired attorney for illegally changing transaction history number is [protected] call please

Learn how the rating is calculated

Write a review File a complaint

Academy Bank contacts

Phone number
Website
www.academybank.com
Category

Most discussed Academy Bank complaints

ATM Withdrawal
1
(opinions to this review)