ABX Express review: shipment on hold

I have been waited whole day in the office for my parcel to be delivered, but the delivery guy was never appeared. The next day I checked the status change to 'Shipment on Hold'.

My tracking number is [protected].

06 Jan 2020 20:25 SHIPMENT HOLD SUBANG ABX Express
06 Jan 2020 10:53 SHIPMENT OUT FOR DELIVERY SUBANG ABX Express
06 Jan 2020 04:49 Shipment out for delivery DD Express
04 Jan 2020 09:21 ROUTE SCAN SUBANG ABX Express
04 Jan 2020 07:53 LOGSHEET SUBANG

Could you please deliver the parcel to me or after the Shopee guarantee end on 10 Jan 2020, I have to initiate a refund.