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CB Parcel Delivery Services ABX Express item not received but updated as delivered to consignee
ABX Express

ABX Express review: item not received but updated as delivered to consignee 32

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Author of the review
5:45 pm EST
Review updated:
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Hi..

Still not received my item sent by Shopee.

Updated as "delivered to consignee" on 13.11.2017 13:33h.

Till today 16.11.2017 still did not received.

The tracking no of the item as in the picture attached. MY177660020473O

If really delivered, i need to check who had signed upon received. I am at home 24hours ata itbis impossible i am not at home upon your staff sending it.

Thank you

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32 comments
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XsixsicksiX
, US
Apr 29, 2022 6:38 pm EDT

woiii..mana barang aku.pandai2 korang pulak abx cakap barang dah sampai tapi haram tak nampak barang.call pun tak.panggil pun tak.ni tiba2 kata barang dah received.taik ape ni woi.nak raya ni jangan main².beli pakai duit,bukan pakai bulu hidung.

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XsixsicksiX
, US
Apr 29, 2022 6:37 pm EDT

woiii..mana barang aku.pandai2 korang pulak abx cakap barang dah sampai tapi haram tak nampak barang.call pun tak.panggil pun tak.ni tiba2 kata barang dah received.taik ape ni woi.nak raya ni jangan main².beli pakai duit,bukan pakai bulu hidung.

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Andrew Alex
, US
Mar 08, 2021 8:37 am EST

waiting consignee collect at dc. Apa yg perlu saya Buat?

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rahmatcooper
KUCHING, MY
Dec 26, 2020 1:46 am EST
Verified customer This comment was posted by a verified customer. Learn more

My parcel update already delivered but not receive the parcel.. For the second time same problem

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Seok Han Lee
, US
Feb 19, 2021 11:34 am EST

hi, I have the same problem as well... may I know how they solve ur problems and did u receive ur parcel?

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Apple Goh
Kuching, MY
Feb 23, 2021 12:14 pm EST

I have the same problem as well ... I called their office no one answer. Email to them also no reply.

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Shalane Matthew
, US
Dec 23, 2020 10:07 am EST

I donk know if the abx company looking and find a solution for this problem..i make this easy to understand..as a consumer u dont have a choice to choose your method of shipping especially when it comes to shoppe and lazada my case the same its a shopee platform..you fill the survey text you complain the service still the same..amid by our condition now off course me try to understand and go to the place or meet the despatch if i can get through them..but now they playing a hard ball..u call never answer u email also no feedback..they tell you the hardship me tell them relax as long the item is here..but what i cant accept is signing the item for you when you dont receive them..that i cant accept..for me that is a scam..all job is a hard job when things overwhelmed seek a solution not frame people..hmm my items still have not received altho it says deliver successfully..

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Emize
, MY
Sep 18, 2020 5:29 am EDT
Verified customer This comment was posted by a verified customer. Learn more

HI ABX...can you tell me what is really happen actually? my parcel should delivered to my address right? but why i haven't received my parcel and suddenly in history details said delivered? I call to office but can't. and just now, got email from lazada cust service said as they check with ABX lex, the item has pass to service point. Im disappointed because history said deliverd and received by myself. since when i received? without notify? please reply me. thanks.

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huire
, MY
Oct 01, 2020 10:32 am EDT
Replying to comment of Emize

hey, did u receive it yet? im having the same experience so i wan to know if i will eventually get it or it is a lost parcel :(

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Kawan Kekawan
, US
Nov 05, 2019 8:59 am EST

Lemme tell you story about this ABX cosignee shiz... Because I actually gone hunting the person to his home start with storming ABX branch at my place and demand answer asking one by one people there... I start with clerk to the branch manager office to the dispatch boy and others and I did it with patient... why? cuz this happen to me more than 10 times... at the end I got one person name and goes to his house... so I tell him lets go out and have a kopi2... so he tell me everything... ABX in most places become really far more busy than 10 years ago... must be because online shoppings are booming... so this guy is a contract despatch... ABX cant keep up with the amount of parcels they need to delivered and contract outsider (anyone/strangers) to do the delivery... at that time they will signed the parcel as received so they relieved from any responsibilities because its counted as someone already claimed the item... this to manage they reputation, because for example they promised 5-7 days... without this contract people, they might took 20 days... one contract despatch took about 50 parcels and use his own transportation to deliver promised to deliver ASAP... now ABX has nothing to do with the item anymore, in record they considered already done it 5 days promised... Now to the contract despatch, it is not possible to send 50 parcels in one day... hell I might be able to deliver 10 max a day if i do full time... thing is, this people only do this as part time... so the item might take another 1 week or more to arrived... Thats the explanation from the guy... I took my thing, thank him and sent him back (poor guy)... Now you know the story, it is actually shame on the ABX company for lying, but what they can even do? cuz what a branch capable of doing, the one at sending end does not know, so they cannot just reject the demand... adding some more workers, idk in this economy? So im not taking sides... you guys be the judge...

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yen ng
, US
Oct 11, 2019 5:19 am EDT

My parcel from China lost and he just simply sign by himself forged my signatory. When I called and even go to their headquarter, they only said they will compensate me 200, but my parcel worth more than that. The problem is this is a criminal case. Why he forge my signatory ?

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Frio Bonavita
, US
Sep 15, 2019 9:32 am EDT

I just updated by email, it said shipment delivered to consignee, which is i didnt received or sign. What i must do?

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Elysssssaa
, US
Sep 21, 2019 10:36 am EDT

Did you receive you parcel?

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Azaddin Ahmad
, US
Sep 02, 2019 11:12 am EDT

parcel arrived from china 19 August..till now...i havent received the parcel from USJ ABX Facilities...now 02 september..where is my parcel...
this very very late...

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chyntia
, MY
Aug 26, 2019 10:04 pm EDT

i have 2 parcel use ABX express order since 6th august 2019 until today (27 august 2019) still haven't received my item! so disappointed. I Checked on delivery tracking, 1 already SHIPMENT DELIVERED TO CONSIGNEE on 25 august, and 1 again still arrived at a ABX facility since 16 august! no update at all!
i already contact shopee and contact ABX express, and they not help at all. i try to process refund and return but seller reject it! so hopeless

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mitchellyn.j
, MY
Aug 07, 2019 4:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

can you tell me what is really happen actually? do i have to curse and besides, my address is not there . if it's really delivered, can you tell me who receive the parcel, when and where ? please be fast because im not that patient who can stand still waiting for my parcel who actually i already received today .:")

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lydiana tracy
, US
Aug 18, 2019 9:50 pm EDT

Hello. Did your parcel have been received?

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zreen77
, MY
Aug 02, 2019 7:17 pm EDT

Omg..I thought I'm the only one who's having same prob as to shipment delivered to consignee buy I didnt receive the parcel at all and I've waited at home 24/7 all along..am so unlucky to hv this company handling my parcel..if u can't do the job..pls at least do not lie!

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mitchellyn.j
, MY
Aug 07, 2019 4:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of zreen77

have you received your parcel?

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lydiana tracy
, US
Aug 18, 2019 10:07 pm EDT
Replying to comment of zreen77

Same with me.. But did u already received your parcel?

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Ainn.chan
, US
Jul 27, 2019 7:30 am EDT

Mee tooo! Haven’t receive my parcel. But the logistic marked as received! 😡

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Haira Hira
, US
Jul 22, 2019 7:14 am EDT

Im having the same problem. May I know how to solve this problem?

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Pisces Janie
, US
Jun 21, 2019 8:40 am EDT

STILL HAVEN'T RECEIVED MY ITEM!😠😠😠
IT STATED THAT "SHIPMENT DELIVERED TO CONSIGNEE" ON 15TH JUNE 2019! TODAY IS 21ST JUNE!
JUST CLOSE YOUR COMPANY IF YOU CANNOT HANDLE STUFF LIKE THIS! I JUST READ THAT THIS COMPANY GOT A LOT OF COMPLAINTS!

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Kujie
, US
Jun 17, 2019 12:02 pm EDT

Me too.Parcel belum terima tapi status delivered..😡

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Bukhari Yusoff
, US
May 28, 2019 3:29 am EDT

Why is this happening? I also got the same problem. Is my parcel being stolen or what?

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lydiana tracy
, US
Aug 18, 2019 9:49 pm EDT

Your parcel already received by now? My situation is same as yours.. Huhu

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Elysssssaa
, US
Sep 21, 2019 4:28 am EDT

Did you already receive your parcel?

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Syazwan Sabri
, US
Apr 04, 2019 8:16 am EDT

BTW my address at seksyen 7 shah alam kondo krystal block b tingkat 13 bilik 13 why delivered to subang also?
Clearly mentioned my address.

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Syazwan Sabri
, US
Apr 04, 2019 8:12 am EDT

Number:SHX96631306BMY
Delivered(2Days)
[protected]:32:00 SHIPMENT DELIVERED, SUBANG
[protected]:23:00 SHIPMENT OUT FOR DELIVERY, SUBANG
[protected]:46:00 ROUTE SCAN, SUBANG
[protected]:40:00 LOGSHEET, SUBANG
[protected]:55:00 SHIPMENT PICKED UP, SUBANG
[protected]:55:00 STICKER - TOTAL PKG# (VIA HUB), SUBANG

iM NOT RECEIVED MY ITEM YET WHY IT IS UPDATED AS DELIVERED

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Jenz Eny3230
, US
Feb 01, 2019 9:00 am EST

Same wif my case. Do u received ur item darl

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Nur Syuhada
, US
Dec 28, 2018 3:22 am EST

Hello. i still didnt receive my item yet but why it stated that the item already being delivered

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nattlie ivory
, US
Jun 24, 2018 7:59 pm EDT

Same case as mine.. till now i havent receive the parcel yet would it be possible for shopee to do that if the parcel we havent received and update on our item status that the item had been delivered to consignee? Feeling unsecure to hear this🤔😣