Abu Dhabi Commercial Bank [ADCB]
Abu Dhabi Commercial Bank [ADCB] Customer Service Contacts
United Arab Emirates
I tried to buy some stuff from Al Shaya (H&M) on 5th November and while i was waiting at cashier for...
I opened a Meethaq fixed deposit account with this bank in January 2008. After 8 months of depositing AED...
I have had the worst experience with this bank ever! I had just requested for a liability letter with a mere...
I requested to open an Offshore account with ADCB. This took 21 x days as the Relationship Manager did not bother to follow up on collection of documents. Once opened, I am then informed that to pay a cheque into the OffShore account will take 45 days - yes, you read that correctly, not 4 to 5 days, but 45 days - 6 weeks! Clearly ADCB will be breeding the carrier pigeon that will fly over the GCC, across the globe, and then settle into Jersey.
Despite my writing of 10 x mails across 21 days duration, there has been little change in terms of action, and no change in terms of the 45 day clearance.
Needless to say, I am totally aghast at the Flippancy of ADCB, their pathetic CUSTOMER SERVICE EXECUTIVES and their general follow up and actions. I can not believe that in 2014 they simply close ranks and show zero shame when they quote such time frames. Thanks ADCB for being so uncaring, and for wasting so much of my time. Utterly Utterly hopeless service from ADCB - WILL NEVER BANK WITH THEM AGAIN.
I have a bank account in ADCB Bank and for the past 1 year and have credit card with them as well. Recently I have resigned from my current employer in Abu Dhabi) to join another company in Dubai). For visa purposes I exited UAE and currently in my home country.
Two days back, my existing employer credited a checque of my end of services benefits however the bank blocked all of this amount reason being that my salary will no longer be credited in the account and the bank needs surety that I'll get my salary transferred from my new employer to the same bank.
This made me really worried as currently I cannot give the bank such surety as my visa is in process and I can't ask for the salary transfer letter from my new employer till I officially join them. Furthermore, I've some payments scheduled and the checques issued by me will be dishonored if this amount is not released by the bank.
Currently I have no liability with the bank except the credit card and the total credit limit of the credit card is way too less than the amount bank blocked. I can understand that the bank needs to protect their interest and I asked them to block the amount equal to my full credit limit and release the rest so my checques will be cleared.
When I asked how am I supposed to make payments, even for my credit card dues, when you are blocking my account balance the bank representative responded me that it's not bank's problem.
Now I'm sitting in my home country waiting for visa and have checques issued for payment of my car loan and can't do anything about it just because of such a stupid and illogical bank policy.
I am having ADCB Bank Credit Card, they charged me 170/-AED per month for Credit shield, though i am never...
This is the worst Bank you can choose to open an account with. I this the deadly mistake of taking credit...
I am one of the old zero balance account holder from ADCB bank, But last 5 years not operated the account and no outstanding in this account. One of the bank respresentative every month sent the mails pending the payment and this increasing every month 100, 200, 300, 400, 500 like this.I have contact the collection department from the bank, but they told must pay the amount. so anybody knows about this please inform what is this?
Abu Dhabi Commercial Bank is big big deep ###, whenever customer wants to close his/her credit card, loan or...
I have a personal loan with adcb and changed my job. No one is ready to help me thru phone and cs help desk...
I have sent some money to India using ADCB instant money remittance service through the internet. Normally the money reaches in India with in seconds, where last time when I sent on 5th May 2012, the money never reached to the Bank in India. I was shocked and called around 10 times to ADCB toll free number 8003020 and every time I get different call center persons and for the last 4 days there is no proper answer from ADCB. I asked them what should I do to get my money back or when this can be ultimately recieved? They told me, they have no idea, and you have to wait...What service is this?? such a big bank denying their responsibilities. My family in India is suffering because of this(school fees, cheques, all got bounced). I dont know now what to do, any way I decided to cancel the services of ADCB and even will recommend my friends not to go with ADCB.
I will not accept any bank charges from adcb in regards to my bounce cheque.
First of all its adcb fault. Our company transfer the salary 1st of january 2012 for december salary. The central bank came to us and said we cant transfer this money to this account because the employee not registered to the company but we argue to central bank on this and they try to trace what happen because the bank account and routing code we used last november salary are all the same. Then central bank came to our ompany bank and our bank inform that all adcb card holder in your company will not get their money because adcb have its own routing code. ….. So we have to get the new routing code to adcb. Adcb didn’t even inform the card holder that the bank have its new routing code.
Retail concepts llc
Po box 73247
You know its been two weeks our company trying to sort this things out but at the end its was our own bank fault. Why adcb didn’t even bother to inform the card holder.
If they will said that we are inform i think that is a lie. When we receive letter from adcb that the new iban was implemented there is no written in the letter that adcb have its new routing code. When we knew the new iban no. We automatically change it our account no. And if we only knew this new routing why we didn’t even bother to change it.
It cause me a lot not having my salary. I have 3 cheques bounce. And aside from adcb bank charges there is also bank charges from different bank i have. That’s why i will no accept any bank charges from adcb
Adcb is the worst bank i ever had.
When we had salary last november there si no problem ( in here attached for your reference) with new iban but old routing code. We are using this old routing code for six years.
Suddenly when we transfer december salary all adcb card holder in our company cant transfer the salary because our very useless bank didn’t even infrom us that there is new routing code. That make our salary delay all our payment delay.
I will not accept any bank charges from my account. I will accept it if its really genuinely my fault but it was really adcb fault.
I always have a problem in adcb. That’s i will not reccoment this bank and i will try to sort for me to transfer in my salary in other bank.
I lost my job and so applied for credit shield cover on my credit card, as the bank have been charging me for this service from day one of card activation-ADCB CREDIT CARD.I had submitted all my documents of loss of job by beginning of november and i was not updated about the processing of the same so far.Today, after one and a half months, i get a call from the collection department, a lady who spoke in a very bad attitude, saying that my application cannot be processed due to the reason that i am a relatively new customer of ADCB, which is not a valid excuse from my view, as they were charging me for the service irrespective of that fact.And demanding me to make a huge payment as overdue(when i am out of job) before end of month, as it is year ending for the bank.I would want serious action to be taken against such poor and unreliable service provided by reputed banks like ADCB. I expect the credit shield application to be processed and my charged service to be implemented.
With respects my name is mohammad tahir khan working in uae for many years i have car loan from emmirated nbd i paid checks from rbs bank witch is now adcb . Now my loan is finished but bank cliams that you not paid 3 installments while i am sure that i paid it for that reason i need bank statments from adcb i go 3 times to bank maroor branch abudhabi near boys school but the record is not available for the year 2008 i called many times to toll free no 8002030 at day and night time but fruitless .I wish to arrange my bank statment from feb 2008 till sep 2008. By my email addr or by fax [protected], my name is mohammad tahir khan mobile no [protected]. Thanks for yr help and coordination.
I was a customer with ADCB bank for last 3 years. I recently moved to HSBC as my new company was registered...
RBS debit card replaced with ADCB debit card without permission which is unfunctioning on the existing ATM machines, old debit card blocked unauthorizedly without prior intimation. customer care is advising to visit machine by machine, may be new card will work on some machine, thus forceing customers to roam bank by bank and solute the bank employees to get our own money from ADCB bank.
Two payments went off my credit card which are unknown to me. When I enquired I was told that 45 days have already passed since the deductions were made and it is my loss as ADCB can't do anything about it. First of all, I don't receive all my bank statements through the mail. I'm lucky to receive every third one. Secondly, the statements on the internet is not updated on a regularly basis which makes it impossible to pick up any mistakes on statements before 45 days. I received zero help or assistance
Don't just blog about it, REPORT IT! Dubai has a Consumer Rights law that protects consumers from unfair...
Collection agents from ADCB (RBS) credit cards are non stop calling me and threatening me that case will be...
The purpose of this letter is to just inform you of the disgraceful treatment that I recently experienced...