ABSA Bank review: service delivery at branch

Was requesting for a lost debit card yo be re issued at the branch. Was send back saying it will tale 2-3days. When I called Lienie Barrows from the Polokwane branch it was confirmed that there are no reason not to issue the card immediately. This will not be the first time that I am send away from yhe Musina branch Limpopo to come back later for a problem to be solved. It happened on previous occasions as well. Nkensani and Maria was suppose to assist