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I had a very bad experience with one of the consultants of Absa Bank ... The Person I spoke to made me feel like am no good and that am a citizen who doesn't take responsibility for my own actions because of a misunderstanding between Absa Bank and my Debt collectors... I regret doing business with Absa Bank because they allow they workers to talk like they not at work ... I don't think that I'll ever do business with Absa Bank again once am done settling my Car with them... This is the email From Absa Bank ... My contact details is [protected]..email address is [protected]@gmail.com
Good day Sir.
Hope this mail finds you well.
ABSA Legal notification you vehicle is currently in arrears with the total amount of R21 950.00, minimum amount requested on your account is R16 000.00 to safe the vehicle for being repossessed by the bank and make further arrangements.
As per our telephone conversation below is my contact details.
Please give me a call on Tuesday the 10:00 for arrangement or dropping in of the vehicle at the below address.
Thabang Phaloane
Risk Mitigation Officer/Customer Operations-Gauteng 1
RBB AVAF Collections
C +27 71 640 2638
T +27 11 335 4108
E thabang.phaloane@absa.co.za
Good day,
We have been towing Repossession vehicles for ABSA for years.
We have been speaking to Lerato Mmakola at ABSA regarding the absa account that is VERY LONG overdue.
She is very unprofessional and not giving us feedback on our balance to be paid, but we still assisted ABSA with towing. She tells me that "she will get to it when she gets to it" there is invoices outstanding since 2020! She doesn't answer her phone and is most of the time not in the office.
My CEO advised should we not receive payment soon, ABSA will be handed over and held liable for legal fees.
PLEASE can ANYONE else assist us Urgently regarding this issue?
Regards
Monique
Thomson Towing
[protected]