Abella Mayfairskin balance advanced anti-wrinkle cream


I February I ordered the free trial of the above mentioned product for which i will pay a shipping cost of $3.95, no where on your web site was there anything about a mandatory 14 day trial, I never received any notification about future automatic shipments, it is less than 14 days since I received the free trial, to-day I received one of your products and checking my bank account I noticed that I was billed for $197.70, if this is a monthly delivery I will like to cancel this transaction and returned this skin balance cream that i just received and be reimbursed the sum of $197.70

Emanuel St Martin
51094 Rue Beamish [protected]
Pierrefonds, h8z3a8


  • Ka
    Kandi3 Dec 24, 2018

    They are scamming us all. If you want to get your money back tell them you are going to the police don’t settle for a partial refund tell them you want all of your money back. They have no choice but to give you your money back.

    0 Votes
  • Je
    Jennie Thimmana Sep 01, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Emanuel St Martin & Cathy Emms: I have just been charged the C$191.40 for this "free sample". I had also ordered a "free sample" of another product and got charged C$183.03. One was SkinBalance Advanced Anti-Wrinkle Cream and the other was Advanced Skin Anti-Wrinkle Serum. I honestly thought I was ordering "free samples". After getting charged these ridiculous prices, I called the company and was told that they were not "free" samples and that after the 14-day trial period, I have to pay for them!! I don't remember reading or accepting the terms & conditions, but I guess I must have in order to complete the order for "free samples". Boy was I stupid!! There is no way I can get out of these charges now!! The bottles are still sealed - I haven't even tried them. I now have a lot of "anti-wrinkle" stuff I don't need. If anyone has been able to get a refund, please, please let me know.

    0 Votes
  • Ca
    Cathy Emms Jun 06, 2017
    This comment was posted by
    a verified customer
    Verified customer

    This is a scam. You are charged a small fee to have a " free sample" shipped to you, then you start to receive " automatic shipments" and the charge for the cream $197.90. Cannot even send it back as there is no return address on the box. Do not get a free sample from this company!!!
    Cathy Emms
    Ontario, Canada

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.