ABC Warehouse review: Extended warranty

I purchased a washer and dryer from abc may 28 2020 and had issues with washer in june called several times and days before finally getting an individual who assured me I would receive a call from agency completing service, well here it is september 18 2020 and still no service call. Well actually after I sent email requesting a refund for the useless extended warranty a rather rude and obnoxious female calls with a I don't care about your issues attitude and wants to schedule a service call to which I decline and stat I want a refund its been too long waiting for service I have had it I just want the money I paid for a useless service back, well all she wanted to do was schedule service appointment and nothing else so call was pointless. I call corporate's office once again total disregard for my plight just another we will have service manager call you. Staff of abc warehouse all I want is my money back that I paid for the extended warranty you dropped the ball, you failed to honor the terms of this warranty not me and as a dissatisfied customer I would appreciate your compensating me what I paid.