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CB Appliances ABC Warehouse Complaints #22-41
ABC Warehouse

ABC Warehouse review: Delivery

B
Author of the review
2:28 pm UTC
Replied
The company left an official comment on this complaint.

The delivery people were very unprofessional, they damaged my wall BADLY, they left behind them a big mess, and even more they messed up the fridge doors and put one higher than the other.. They asked me to get an estimate to fix the damage which I did. They didn't agree with the estimate and said they will only cover $250 and I have to be responsible for the rest otherwise, they can send their people to fix it and I will have to accept the results even if I'm not satisfied with the results .

ABC Warehouse response
Sep 23, 2019 12:28 pm UTC
ABC Warehouse customer support contacts
Phone numbers

+1 (800) 981-3866

+1 (800) 981-3866

Address

P.O. Box 436001, One Silverdome Industrial Park, Pontiac, MI, 48343-6001, US

Website

www.abcwarehouse.com

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We apologize for the delivery issues described in your post. We need additional information to resolve
this matter. Please call our Heartline number at 800-336-1888. A Regional Manager will promptly
reply and help bring this matter to a satisfactory resolution.
Update by Batabito
Sep 30, 2019 1:26 pm UTC

I did call the heart line today, and I suppose to receive a call back from the general manager his name is Dave Shaheen (I hope that I catch the right name) within 24 hours.

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cover damaged delivery doors estimate fridge mess responsible unprofessional wall
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  1. ABC Warehouse Contacts

  2. ABC Warehouse phone numbers
    +1 (800) 981-3866
    Click up if you have successfully reached ABC Warehouse by calling +1 (800) 981-3866 phone number 0 0 users reported that they have successfully reached ABC Warehouse by calling +1 (800) 981-3866 phone number Click down if you have unsuccessfully reached ABC Warehouse by calling +1 (800) 981-3866 phone number 0 0 users reported that they have UNsuccessfully reached ABC Warehouse by calling +1 (800) 981-3866 phone number
    800-722-3333
    Click up if you have successfully reached ABC Warehouse by calling 800-722-3333 phone number 0 0 users reported that they have successfully reached ABC Warehouse by calling 800-722-3333 phone number Click down if you have unsuccessfully reached ABC Warehouse by calling 800-722-3333 phone number 0 0 users reported that they have UNsuccessfully reached ABC Warehouse by calling 800-722-3333 phone number
    Product warranty service
    800.336.1888
    Click up if you have successfully reached ABC Warehouse by calling 800.336.1888 phone number 0 0 users reported that they have successfully reached ABC Warehouse by calling 800.336.1888 phone number Click down if you have unsuccessfully reached ABC Warehouse by calling 800.336.1888 phone number 0 0 users reported that they have UNsuccessfully reached ABC Warehouse by calling 800.336.1888 phone number
    ♥HEARTLINE
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  3. ABC Warehouse emails
  4. ABC Warehouse address
    P.O. Box 436001, One Silverdome Industrial Park, Pontiac, Michigan, 48343-6001, United States
  5. ABC Warehouse social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 19, 2026
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ABC Warehouse Category
ABC Warehouse is ranked 59 among 270 companies in the Appliances category
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