I purchased a car stereo for a Christmas gift, on December 2nd. After I paid for it and asked to set up an appointment for the free installation. I was informed they don't have anyone to do the job. The guy quit! It is now January 30th, and they still haven't hired anyone! I am livid! They are losing my business forever! I had planned on purchasing two mattresses, a smart t.v., sound bar and a new grill. Not now! I have taken my business elsewhere! I'm going to take the stereo back for a full refund, including the extra materials fee, installation package {harness} and blue tooth mic, that I don't even have in my possession, totaling another $49.00! I live 38 miles from Lima. Not Happy! Save yourself the time and trouble and don't think about walking in this store!