The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
ABC Cargopoor service - abc cargo at riyadh

M
This review was posted by
a verified customer
Verified customer
Review updated:

I have placed my Cargo of 27kg weight at ABC Lulu branch on 23-Sep-12 in Riyadh, KSA.
Still the cargo is not delivered at the destination after a commitment of max 20-30 days by the courier agency.
I have also called Lulu and the head office branches at Riyadh and the customer care executives several times but no response on the status of my Cargo. Also, I have visited the Cargo branch at Lulu to find out the actual status but again very poor response for this.
So, am not getting any response from ABC Cargo Service, Riyadh on my shipment for the past 2 months.
Request your support in helping me retrieve the valuable goods that I have sent through this courier service.
Please contact me [protected]@ sarf.[protected]@gmail.com if you can help in the next 2-3 days

poor service - abc cargo at riyadh

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Updated by Azeem Hasan · Aug 12, 2019

    I have sent one box full with my cloths, shoes and saints on may 22. I havent not recieved upto now.
    They employee's didn't reply my call not even my WhatsApp massages..

  • Updated by Irfansyed · Jul 14, 2019

    I have been waiting for my laggauge since from 2 weeks. Not yet received as it is of 16kgs and

Responses

  • Am
    Amankhan525 Mar 09, 2020
    This comment was posted by
    a verified customer
    Verified customer

    Before 40 days i sent cargo to my home
    When i ask to abc agent for delivery time they say 10 time 40 days now he said may b delay 60 day .they not work like professional they talking with customer like vegetables shop very disgusting experience with abc . I doubt may b they send cargo by ship

    0 Votes
  • Za
    ZaheeruddinMaaz Oct 13, 2019
    This comment was posted by
    a verified customer
    Verified customer

    i've sent cargo almost 21 August 2019 it was promised for 21 days delivery but still not get any updates nor any phone call answered nor any link that ive to say thanks this Karalite management... any ways their service is like their own life ...f***kin...

    recite # 323445

    Comments

    0 Votes
  • Sa
    Sana rehan Sep 19, 2019

    Hello my tracking id is AJ1162258,
    It had been 3 months but my cargo has not been yet delivered.it was sent from Jeddah by Rehan ahmad on 3rd june, 2019 to lucknow.as it contains important materials kindly inform me the information about when it will be delivered.

    0 Votes
  • Ab
    Abdul Bari Sep 15, 2019
    This comment was posted by
    a verified customer
    Verified customer

    My recepit no. 323520
    Date :20-5-19
    Till now i m not received cargo
    Where is my cargo please update me

    Comments

    0 Votes
  • Sh
    Shabnam Ara Sep 14, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Please check my air cargo number AMZ16108 I was send from UAE abudhabi to India orissa Bhubaneswar on 12 August but still we are not receive my cargo. It's going to one month. My things will damaged zo please check my air cargo and inform me
    Thanks

    0 Votes
  • Ah
    Ahmed Alamri Sep 03, 2019
    This comment was posted by
    a verified customer
    Verified customer

    The phone number in the website for Dammam Terminal (1) is not right. it is a private number and it belongs to me. I have suffered for long time from people called me looking for you. I have send many emails about this issue. please change the number in the website.

    my number : +[protected].
    my email address : [email protected]
    Best,
    Ahmed

    0 Votes
  • Ch
    Christopher Simon Sep 03, 2019
    This comment was posted by
    a verified customer
    Verified customer

    You guys have are not bothered to solved queries I have send emails thousand time.

    I need my cargo asap it been 4 month you frauds.

    Are you guys sleeping?

    Where the hell is my cargo.

    Comments

    0 Votes
  • Se
    Sethunath shaji Sep 02, 2019

    Your compny said to me the parcel will be delivered within 12 days.but I couldn't get my parcel...when I call to the office they said every time waiting for clearance last week also they said the same. Still they didn't know that when delivered my parcel . My invoice number AQ26963

    0 Votes
  • Ti
    Tina Sijo Aug 26, 2019

    3 boxes of household items weighing total of 58kgs being cargoed from dubai to pathanamthitta on 4th of august is not yet being delivered. And inspite of several follow-ups from our side there is no response from ABC cargo.
    Our reference number is AAQ26625

    0 Votes
  • Sy
    Syed Razi Aug 24, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Syed sharjah 19 Aug
    ABC cargo is worst cargo company in uae, I suggest people please don't use this cargo, I hve bad experiences in this worst cargo service. Last month from sharjah to kerala 2 box personal goods. Each and everything Damaged. After I registered complained ABC cargocustomer service they not take any action

    Comments
    Comments

    0 Votes
  • Sa
    Sahil salman Aug 24, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Its so infortunate that i sent my cargo since may 2019 but till now not delivered, when i went to sharfiya i saw the office is close, what does it mean, such a.bad service you people are providing, plz.let.me.know when will i get my stuff delivery back home to India
    Hwb no.Aj1162149
    Hoping to see ur response as soon as possible

    Comments

    0 Votes
  • Pa
    Pallavisreenivas Aug 20, 2019

    3 months finish still my courier iam not recei e, worst service, no responsibility,

    0 Votes
  • Az
    Azeem Hasan Aug 19, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I have sent my 1 box number HWB323560 full of my cloths n belongings on my 21 may 2019. They told me it will be delivere within 45 days..but till now i didn't receive my parcel. I called them several times but they didn't respond my call and WhatsApp.
    I am still waiting.. Hope for best.

    Comments

    0 Votes
  • Na
    Nahvi Manzil Aug 10, 2019
    This comment was posted by
    a verified customer
    Verified customer

    One of the worst service with rude attitude. Always giving false promise regarding delivery. This company is not recommendable.

    0 Votes
  • An
    anzer Aug 04, 2019
    This comment was posted by
    a verified customer
    Verified customer

    AJ1162166 Jeddah to India-Kashmir still not delivered?

    on 26 May 2019 two-Cartoon weighing 30.50 kg (20.5 +10) from Sharifiya Jeddah to Kashmir still not delivered.

    Please expedite and reply.

    0 Votes
  • Za
    ZaheeruddinMaaz Aug 04, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I've given my cargo on 21may and I'm still waiting for that in Jeddah they promised me for 15 days to deliver but it is almost two months I don't receive anything...I've attached my receipt below
    Please give information regarding it.

    Comments

    0 Votes
  • Sh
    Shaikh amreen Jul 28, 2019

    Myself Moosa I send 44kg from Dubai to Mumbai last month 24june 2019 they told it to will deliver within 20days now one month my parcel not deliver to Mumbai no response from cargo service

    0 Votes
  • Mi
    Misbah ul hussain Jul 22, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Dear sir,

    As I had done the cargo in 21.06.19, tracking no: AAQ25214 from dubai to Hyderabad, still cargo didn't received.

    Kindly update the status on urgent basis.

    Comments

    0 Votes
  • Ir
    Irfansyed Jul 20, 2019

    My laggauge one blanket, of 5kg along with it some of the clothes total of 16 kg

    0 Votes
  • To
    Tony glasston Jul 17, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I send the courier on 25 may 2019 they said that it will be delivered in 10 to 12 days it's been two months I have received any information on courier so I tried calling and mailing them after 10 days responded to my mail stating it is in Bangalore customs and it is delaying there worst service I have ever seen in my life

    0 Votes
  • Sh
    Shahnawaz Ahmad Jul 13, 2019
    This comment was posted by
    a verified customer
    Verified customer

    The company has completely failed to deliver my shipment in time. I registered my shipment on April 10 2019 and it has not arrived till July 7 2019. My tracking number is ABC928902. I want to put penalties for not doing the job in time.

    0 Votes
  • Sh
    Shafeerkhan Jul 08, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Sir
    I am shafeer khan icad mussafa Abudhabi
    I already send a cargo to my home country from your Abc cargo, thay told to me the parcel will get maximum 10 days i allready paid paid the money but now 17 day finished but the parcel not yet came plz do make a action as soon as possible its an request.

    0 Votes
  • Po
    Pollack Jul 07, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I need my parcel it's imp school bags, clothes, shoes. 40days finish no updates very worst serviece

    0 Votes
  • Li
    [email protected] Jun 29, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I had send cargo from Abudhabi to New Delhi (India)
    Last month on 22/5/2019 and they have promised me will reach within 15-20 days via air cargo. Not received untill today as of 24/6/2019 . whenever I call, telling clearance not done.really disappointed with your service.

    0 Votes
  • Ja
    Javed.ballia Jun 23, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Dear,
    Sir my brother send currier parcel 18/04/2019 but after to be 2 months not recieved my currier.
    Please Resolved this problems

    Thanks & Regards
    Javed Akhtar
    Quazipura BALLIA
    Uttar Pradesh
    277001 India
    +91 [protected] +91 [protected]

    0 Votes
  • Ra
    Rajjak Sk Jun 16, 2019
    This comment was posted by
    a verified customer
    Verified customer

    resolved please...

    Comments

    0 Votes
  • Mo
    Mohd Aslam Ansari May 20, 2019

    I sent goods to 17/5/19, the ABC cargo gave 20 days, it was going to be a month but did not get worried, just say that it will go into 10 days.
    Why So ?

    Comments

    0 Votes
  • An
    ANSARark May 13, 2019
    This comment was posted by
    a verified customer
    Verified customer

    why not come to my parcel home delivery... 22days Today ... 2 to parcel Kasarcode other one kannur ... Ramadan project ... full damage ...

    Comments
    Comments

    0 Votes
  • Am
    Amber Ayubi Apr 27, 2019

    I have sent the cargo on 16th of march 2019 my invoice no 21624 and they promised me with in 20-25 days deliver your cargo but now 35 days finish. they are telling different stories everyday. Sometime they tell me that It will be delivered within 2 days and then next day they tell me it is still not cleared by the customer

    Comments

    0 Votes
  • Am
    Amber Ayubi Apr 19, 2019

    ABC Cargo is very very bad in delivery as well as response.so i request to all so don't send any cargo via ABC

    0 Votes
  • Sa
    Saffuvan Abdul Apr 13, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Very bad service

    1 Votes
  • Sh
    Sherif18 Mar 27, 2019

    Dear all,
    TRN No. [protected]
    HWB No. AJM 80106

    My cargo didn't deliver yet.

    Comments

    0 Votes
  • Mo
    Mohammad sikkandar Mar 02, 2019
    This comment was posted by
    a verified customer
    Verified customer

    ASALAMU ALAIKUM
    AFJ75463
    26/01/19
    i sent the cargo ( 2 box)on 26th of January 2019 and they promised me 15 to 25 working days but now they are telling different stories everyday. still not cleared by the custome.
    so please check
    and informe me

    thank you

    jasakallah haeir

    UAE 971-[protected]

    India
    [protected]
    [protected]

    0 Votes
  • Fa
    Fariyal Aleemullah Feb 25, 2019
    This comment was posted by
    a verified customer
    Verified customer

    My aunt has sent me a cargo from Riyadh with bill number HWB A265827..They said air cargo will reach in 20days buts its a month and i have not received it and i cannot track my cargo also.Please update because your service is very very poor

    1 Votes
  • Sa
    Samur ali Jan 05, 2019

    I have delivered a cargo from Deira Dubai to India my order is not delivered yet the abc company not provide the proper information of my cargo. The company did not give any tracking number or something like that. When I asked him about my cargo so they are saying that your cargo is coming within 2 to 3 days.

    1 Votes
  • Mi
    Miju pithani Jan 05, 2019

    This cargo I gave him 45 days before...they said they will deliver within 15 days...my brothers marriage this month 18th till now I didn't received...what should I do nw..if I don't receive this before my date .I will go for court case and allll

    0 Votes
  • Ha
    Hajishaikh Jan 05, 2019

    Sir mera cargo pichle 2 saal se nahi mila abhi tak maine sir saudi se cargo kiya tha jo abhi tak nahi mila plz aap log kuch action lijiye

    0 Votes
  • Su
    Surajsuraj1994 Dec 12, 2018

    I send cargo last month 3 still I m not received . I m sending time they said sir u received within 15 days but now almost one month complete . I m not received very bad service. My bill number AMZ9254 ... Plz I want urgent plz give me as soon as. Thx

    0 Votes
  • Ka
    KAN123 Oct 03, 2018

    Worst Cargo company in the world, better to change name Fraud cargo not ABC Cargo, should be closed

    0 Votes
  • Su
    Sudhir Janu Sep 22, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Hi am Sudhakar from India Mumbai.. I send abc cargo 7.8.17. But still not come my home... What happened I don't know

    0 Votes

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