Aarp / The HartfordInsurance


I wrote the AARP/The Hartford about this problem and nothing happened?

To the Executive Director of accounts;

I have had AARP for years and along with it I have been insured by The Hartford.

In 2006 I was insuring the Home and (2) two vehicles, a car and a truck.
In February 2007 I sold the truck and called Hartford to have it removed from my policy.
In 2008 I got my insurance bill and the truck was still included? I call to remind the Hartford about the truck being sold last year and the agreement was to give the credit on this year 2008 balance of the bill.

Yes I know I could have gotten the money back and put it in the bank and drawn interest but I figured Hartford would do the same and reward me by reducing the principle of truck plus interest. They forgot me!

I got this all worked out after spending about 5 hours of my time on the phone. On January of 2008 I got on line to get my amount due and I paid the amount for the year. If the amount was right or wrong or low for my rebate, I just paid it to be done with time spent.

I did check other Companies for house insurance and the quotes came in by the 10’s and all were less in price than Hartford with more coverage? I called the Hartford and explained how long I had been with them and AARP and that I had never had a claim.
I suggested that the Hartford lower my House insurance so I could continue my coverage. I called two times to plead with them and even got a letter telling me they were to stay at the price quoted, about $300.00 more or about 35% than others quoted as AllState etc..

I last left an e-mail telling the Hartford that it is clear they don’t want my business. I never heard another thing from them tell this week. I got an additional bill wanting me to re-pay for my auto insurance that was paid in full for a year on the 16th of January 2008.

I regret leaving the AARP after all these years, but the Hartford is leaving me no choice.
Inflated prices, rude service and no consideration for claim free service from loyal customers has drove me away. Please get quotes on your insurance next year before you trust AARP/The Hartford.

Yours Truly,

TJ Reardon


  • El
    Eleanor Kahana Jul 03, 2008

    AARP is a salesman disguised as Community Agency for the Elderly. Nothing they have promoted has been economical and I suspect they are in business for the money, not for the elderly. It would do most people a good turn to abandon this organization and do their own shopping.

    0 Votes
  • Ma
    Madder In Marietta Jun 01, 2011

    To T J Reardon:
    I've had a similar experience as you have. I discontinued The Hartford auto insurance in writing and they refused to discontinue coverage. They even threatened to send it to collections. I called them up and they said that they received my discontinuance letter. They refused to discontinue coverage until I used their specific form to discontinue. In my opinion, that's called extortion and borderline illegal.
    Mad In Marietta

    0 Votes

Post your comment

    In The News

    Unhappy consumers gather online at and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem