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CB Retail Stores Aaron's 15453 E Hampden Ave Ste B, Aurora, CO, 80013, US
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Aaron's
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Aaron's

15453 E Hampden Ave Ste B, Aurora, CO, 80013, US
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Mon
10:00 am - 7:00 pm
Tue
10:00 am - 7:00 pm
Wed
10:00 am - 7:00 pm
Thu
10:00 am - 7:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 6:00 pm
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11:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Aaron's - liars and not holding up to agreements

My husband and I leased a laptop through them. First off with in a month our new laptop died. It took over a month to get it back. That is really not the part that I am mad about though. When we leased it my husband and I had our own company. Well the company ended up going under and our last payment from a customer ended up bouncing. We kept in touch with them and always let them know what was going on. For a while we were giving them what ever we had and stayed on top of the payments. Even with 3 kids and no work or money we kept finding a way to pay them. Before a guy named Jessi came to work their everyone was wonderfull and did work with our sittuation. Once Jessi came into the picture everything went wrong. We both went out and got jobs and we keep making arrangements with him. He keeps going back on his word. The last payment that we made was $200. Jessi told my husband that he would give him a call to see if we could make another payment of $60 to get us to the first of the month. He said he would do that because we did not know if we were going to have it. Well he never got the call and with out warning the locked our computer. I called in and Jessi stated that my husband was supposed to be there to make a payment. He also went ahead and said it does not matter what I said it is not in the contract to give you a currtisy call. For me it's not about getting a reminder call the face is we told him that we did not know if we were going to have the $60 to bring in and he said he would call us to see where we were at. It was still a verbal agreement that he went back on. My husband also gave him his number to call seeing as calls do not go through on my phone at work. Jessi stated that he called 19 times. when I asked what numbe he called he said it was my number. He first said he forgot to log my husbands number than he said my husband said he would call him with the right number than after that all in the same conversation he said he never had the number. A few times when they called I gave them his number to call. All their calls are recorded and it the face that there was a verbal agreement makes it a contract. Jessi has been nothing but rude, has lied repeatedly and has gone back on what was agreed upon. He also refused to give me corporates number saying there is not one person higher than him. I work in a call center and know the laws and the way he has been acting is not how you should have someone represent your company. Never go their they will treat you like crap.

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