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76

76 review: rude customer service

S
Author of the review
1:56 am UTC

Complaint against your rude staff Damian. The male customers were harassing and ridiculing me and he sided with them. one of the customers took a picture or video of me. i was very demoralized, humiliated, and afraid for my safety. i asked for the supervisor and damian said she is in Mexico. mary is the name of the supervisor. Damian should have treated the customers fairly and equally. instead he yelled at me defending them. I am Asian and they were Hispanic. i'm assuming Damian is hispanic too . This is not the first time Damian was rude to customers. the last time was when the car wash was not working and he made us customers feel that we're inconveniencing him for addressing to him the malfunction on the car wash. i let that incident go. but not this one. management should address this to him. he's rude and unkind. not a gentleman. poor customer service. he made me feel unsafe by him siding with those guys. it makes your 76 gas station in west covina look bad.

Sent from my iPhone

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    P.O. Box 7200, Bartlesville, Oklahoma, 74005, United States
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76 Category
76 is ranked 24 among 42 companies in the Automotive Fueling and Charging category