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7-Eleven

7-Eleven review: rude atitude / bad service 64

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Author of the review
11:14 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

14/04/08, 1130pm,
Bad bad bad x 1000 service and rude staff!
7-11 / seven-eleven at melaka, lorong pandan.

Two stupid staff, one boy one girl (The girl act like hell!)

As customer, me and my fren went into 7-11 to look for food and drinks... We are thinking what food and drinks is suit for us. While we was seaching the food and drinks... The stupid malay girl staff look like us with her irriatating face... Like want to eat us... Obviously, we dun care... Keep looking for food and drinks... About 20minutes... We are holding something in our hands which the things we want to buy,
Who know, the girl said out loudly, say we duno is doing what.. Duno want to buy or not one... With the damn stupid idiot face.

Then the malay guy come to us asked whether we want to buy any things one or not... Can't he see we already holding the items we want to buy? Whhatt the hell, user canot see take times to consider what they want to buy? What is the stupid fuking idiot service and attitude?

Seven - eleven, sigh! Please use better staff can? Let those stupid staff work until the shop duno like wat?

Hey? Dun let customer consider their items, we dun pay u money now? Disturbing you two when we looking for items? What you two want to do inside with no people there? Ask you come back stand only one a?# man! 7-11... Lorong pandan, melaka! Sigh!

One more things is... I wrote this complaint to 7-11... And I don't even saw any reply!

Huh?...7-11...

64 comments
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Philip Best
, US
Oct 17, 2018 1:14 pm EDT

Drug trafficing right in front of the Store

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tarere
, US
Jun 07, 2018 1:16 pm EDT

You really need to work on your spelling and grammar before calling other people stupid. You really need to stop calling grown women and men boy and girls when a fourth grader is smarter than you when it comes to the English language.

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Asma Nizam
, US
Jun 07, 2018 10:39 am EDT

Bad service at 7-11 senai, Johor

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vmn
, US
Feb 27, 2018 4:06 pm EST

The 7-11 on 17th Ave., and Logan in Denver, CO has a very rude cashier there. Every time I asked him for the receipt he acts mad and rude about it. At first he stares at me and it's eerie how he stares at me. I'm not going back to that 7-11. I've complained about him before, but his behavior is the same.
You employees, 7-11 have very bad consumer service skills.

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vmn
, US
Feb 27, 2018 4:00 pm EST

Your 7-11 store at 1800 Welton St., Denver, CO 80202 has pornography magazines near the entrance where children can see them. I asked the cashier if they would hide them. She said I'd have to speak to the manager. Today, 2/27/18 at 12:44 PM, these pornography magazines need to be removed from the entrance and hidden, so children can't see them.

If you don't do this, 7-11, the 280 Million Christians in the United States will boycott you.

If you think that doesn't work, remember, we boycotted Target and they lost $16 billion.

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biggem111
Princeton, US
Aug 25, 2016 7:30 am EDT

I’m and employee of 7-11 in Port Richey Hudson fl….In your corp. stores you have managers of your corp. store and district manager. That doesn’t care if about their employee...the bulling need to stop. If you don’t hang out or bow down to them. They will find any way to get you out. I work by myself a lot and only a part time person...I went from working at one store 3 years 24 hours plus a week down to the manager telling me we have no hours for you...find another store. So I did and I worked great with everyone got work 24 to 36 hours a week...boss had to go medical leave. Acting Manager came in and she was fine for the first couple of weeks brought her own crew in and pushing me out I’m working now 0 hours and she has mad ever excuse why i have no hours look on came...talk to i work with I’m use to love my job now I don’t know why 7-11 lets this happen to us good people.

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X3yt9
, US
Jul 28, 2016 1:48 am EDT

Once again in Yio Chu Kang Singapore. The Indian muscular guy has been awfuly rude to students. In my case, I bought cup noodles and I requested for chopsticks. He passed me a soup spoon and stared at me expecting me to take it. I kindly replied may I have chopsticks please. He threw a ice cream spoon at me. Expecting me to take it. Also he pushed the soup spoon on the floor. I stared at him and luckily for me his colleague was around so he passed me the chopsticks and call me a chi×××. I have seen him do many such things with others and the most extreme I've ever witnessed was him scolding a secondary school boy many vulgarities because he dropped his coins and was taking a long time to pick them up because he was injured. Although I am a student, I think we still deserve a certain amount of respect and I wish for 7-11 to change staff there as many students are traumatised thanks to him. He has been there for several months and students are getting fed up with his nonsense and I hope that 7-11 either places a supervisor there with the rude staff or copletely remove him from the area. Thank you. I hope that this may make a difference.

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suzet oliva
sd, US
Jul 18, 2016 2:38 am EDT

After I was waiting 10 minutes in line, I was next in line . The Old monkey employee told me to wait because I just had a lottery ticket and I wasn't purchasing any other product. Old, Rude and Monkey ! 7 eleven all ways have people with no education and sense. Nobody like him in my condominium He is famous already for his attitude.

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tarere
, US
Jun 07, 2018 1:18 pm EDT

I suggest that you work on your grammar before calling someone educated. It was apparently you who is rude. Respect your elders.

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Perrin
, US
Jul 18, 2016 2:38 am EDT

Store manager refused to allow military service veterans a free surpee on veteran day in this location. The manager was VERY RUDE and even called the advertment a LIE and said he was too busy to look at it even through we all had a printout of the add in our hands and we even showed it to him on our smartphone. I believe this store manager should be FIRED because he is not a pleasant person to deal with, refused us service and ask that we leave the store.

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tarere
, US
Jun 07, 2018 1:17 pm EDT
Replying to comment of Perrin

You are shaming all those that served in the military because they want to help the country. It is obvious that you only served for benefits.

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robinson Junior
, US
Jul 18, 2016 2:38 am EDT

Around 7:30 tonight, the 7 eleven on 2150 W int'l speedway blvd cross fentress blvd in the city ofdaytona beach has the worst customer serivce ever. specially there is a black man aproximately 140 pound, 5'4 feet cashsier stand behing the counter. I went to the Gaz station to bpurche gaz for my car but i used my personal check . I gave him my check, he ask me for my phone #, he took my number wrong then he said that my phone # invalid then he gave me my check back he moves away. Then I ask him do you enter my number right. that cashier told me that they have to stop take check very rude. I ask him for his name because he did not wear name tag with a civilian clothes on. he stated that he will not give me his name. then he said if you want call police do so. i'm not going to enter you cell phone # twice, you 're wasting my times.That's very direspectful the other cashier came and do it then I put gaz in my car.this is my last experience with that 7 eleven. I will never go back there anymore.

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7-Eleven
, US
Jul 18, 2016 2:38 am EDT

THAT BRANCH EMPLOYEES ARE SO IGNORANT, I HAVE BUSINESS ACCOUNT, I WAS THARE TODAY AFTER 1230 PM, CASHIER WAS REGINA SHE IS SO SLOW TALKING TO CUSTOMER ABOUT HER SISTER BOY FRIND DATING SOMEONE, DONOT CARED ABOUT PEOPLE TIMMING, JUST DOING BLABLA .OTHER THREE WINDOWS HAD NO CUSTOMER BUT THEY DID NOT LIKE TO HELP ME, I KEPT WAITING, I WAITED ABOUT 40 MINUTES .
SAME TIME CUSTOMER CAME IN REGULAR LINE, 1ST WINDOW PERSON I DONOT KNOW HER NAME BUT I HEARD SHE WAS ACTING MANAGER CALLED A CUSTOMER BUT CUSTOMER MENTIONED HER THAT PERSON IS WAITNG(ME), LONGER THAN ME BUT CASHIER SAID OH HE IS MERCHANT.NO WANTED TO HELP, WHY I AM NOT A CUSTOMER?OR MY MONEY IS NOT US $, THEY DONOT KNOW HOW TO COUNT IT.IMAGIN A BANK HAS THAT KIND OF ACTING BANK MANAGER WHO IGNORE CUSTOMERS.

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Disappointedcust
22310, US
Jul 18, 2016 2:38 am EDT

This particular store has recently consistently been getting dirtier and dirtier. The woman whom I thought was the manager is the owner, she is East Indian. She periodically likes to yell at her family members/or employees from the front of the store to the back. Since she only speaks in her native language is not possible to decipher what she is saying. However, her tone and body language is always hostile. Today, she was louder than normal and her cashier asked her to tone it down because I could not hear what the cashier was saying. I asked the woman if she was the manager and she informed me that she was the owner. I politely asked her to lower her voice so those of us at the register could hear her cashier and finish our transaction. I also noted to her that the store had been getting dirtier and dirtier with waste in all of the fountain machines and around the coffee area. She immediately got hostile and yelled for me to get out. I told her that I did not appreciate her tone or behavior. She replied that she did not care and told me to leave. I informed her that I would be contacting the company and she responded that she didn't care since she was the owner. 'Who cares about them' was her response. Over time I had also witnessed her cashier and her be very rude and demeaning to other minority customers. It's a shame that 7-11 does not hold its franchise owners for better customer standards not does it institute sensitivity standards for its owners. After this experience I will never stop at the store and will certainly reconsider ever stopping at other 7-11 stores. The experience by this franchise owner was hostile and humiliating. I prefer to give a different franchise my business.

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Hj2011
Phoenix, US
Jul 18, 2016 2:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The label for Tropicana OJ was 2/$6, we thought it should be $3 for one, when the food was checked out, it's charged $5.99 instead of $3, so we talked to the cashier that we thought it's $3 for one, if we need to buy 2 to get the 2/$6, can we get one more bottle? We were told that the price for 2/$6 can only be used when two bottles are bought at the same time even though we we almost at the same time ( we found the trick right after we saw the receipt and it was already too late to get two!), then we said can we return the one bottle and we were told we can't. Will anybody buy only one when the one bottle price is the same as two bottles? This is ripping off.

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burhanshahid
, AU
Jul 04, 2016 7:57 am EDT

sold a dozen box of egg on 24 th march with a best before date of 19 th march walked into the store was offerred a box of eggs in return to the cruel act by the managment of seven eleven cArlingford. pathetic behaviour and unacceptable norms. they need to work properly to earn money rather than ripping people off.

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gerby
, US
Sep 06, 2011 11:54 am EDT

Wouldn’t surprise me if this store is slated to be closed soon. Almost all of the stores back in London have now closed up shop. Only two 7-11 locations remain still open there. Can’t say I’ve seen very many here in Ottawa either, and other towns are the same. It’s a shame that 7-11 has become a shell of it’s former self. They refuse to even cary bus tickets because they don’t make money on them. Yet they’re too stupid to figure out that those that do come in to buy transit tickets, they almost always buy a coffee, a drink and a snack as well. 7-Eleven used to be a great place to stop in and grab what you neeed to start your day, now they only get my business when I am desperate from spoiled milk in the middle of the night. Canada doesn’t need these stores or their lack of customer service.

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Me:P
, US
May 16, 2016 12:37 pm EDT

05/16/2016
I tried to get gas this morning and I was trying to explain to the man that he had to open my gas tank with a card because my lock is broken. I tried to explain it to him over and over again but the problem was he doesn't speak English. Then I am waiting and because he doesn't understand what I am saying, he tells me I cant get gas. This is horrible and as I understand we all need jobs, when pumping gas you really should speak English.

Wine Is Good
Wine Is Good
, US
May 16, 2016 4:38 pm EDT

No gas attendant has to pry your tank open. There is a good reason for them to not do so. If the car was damaged you would be blaming the attendant and suing. He is in the right, you are in the wrong. Go to a self pump and pump your own gas after you jimmy your tank lock.

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ラスト星の扉
, US
Apr 18, 2016 7:36 am EDT

18/4 10.05pm I was heading to TOP up my phone credit with my Friend, your Malay girl staff show me the god damn stupid face when she trying to telling me enter my phone number for TOP up, She is not very clear to tell me but still act like she was right ! This kind of attitude is suck! If she felt tired of this job please ask her go back to sleep!

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tarere
, US
Jun 07, 2018 1:23 pm EDT

Learn proper grammar before calling grown women girls.

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Pestenoire
, SG
Apr 14, 2016 9:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The muscular Male Indian cashier at Yio Chu Kang's mrt is extremely rude. Twice I was in the area and went to buy ciggarettes, twice I was served by this cashier. He threw the pack of ciggs I bought onto the counter and was very impatient when I was looking for coins to give him the exact amount. I'm not the only one who received this treatment. Other customers in front of the queue received similar treatments. I suggest you reevaluate his employment with 7-eleven. Thank you.

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Amberbmoore
, US
Mar 20, 2016 2:37 pm EDT
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Recently purchased a pack of cigarettes. He box was slightly crushes in on the right side. When opened it was one cigarette short.

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pushbackharder
Austin, US
Mar 01, 2015 6:41 pm EST

I was fired after telling my boss I didn't want to work overnights anymore. Now he refuses to give me my last paycheck. Childish

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Reviewer31824
,
Feb 22, 2016 5:31 pm EST

The manager and field consultant at store 35087 lift the place a mess and made the next shift clean it up. Leaves orders in the middle of the aisles the floors were a mess nothing was stock they were just standing around talking didn't look like they cared they treated there employees like garbage. The field consultant not caring when people call in and makes one employee work 16 hour shift. The cooler was bare empty. The manager didn't even stay to help the next shift clean up.

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bellee
, MY
Sep 10, 2015 1:58 pm EDT

Seven Eleven store at Sri Jati, Jalan Sri Jati 3, Taman Sri Jati have been robbed for several time almost every one or two month there sure to be rob again and even like us one of your regular costumer have happen to notice the robbing take place and the last incident was on the 8h of this month September 2015, which one of your Nepalese staff was slash with a Parang knife by the robber at the counter badly hurt later admitted to the Hospital' and non of your HQ senior have visited him so far its because he is a Nepalese life's worth nothing to you people' and as a costumer we are also very worrier the way you people handle the security at your store out-let and you people doesn't seen to care much on your staff as well as customer safety and will make sure to lodge this matter to all the media and public awareness' " Please be more considerate"

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white trash
Montgomery, US
Oct 06, 2011 2:29 am EDT

saw product advertised in front window, went in and worker said was sold out. WTF?

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k4rmphilly
Philadelphia, US
Jul 11, 2011 11:46 pm EDT

free slurpee day today 7/11/11; guess not in philadelphia

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emilyyy1
Rochester, US
Jul 14, 2014 12:50 pm EDT

I went to 7-11 the other day and I had a bad experience with the staff. Someone before me left a mess by the slurpee station and the ### behind the counter yelled at ME for it. I wasn't going to argue but it really bothered me. And then the other jerk behind the counter didn't do a damn thing and knew I didn't do it! Her name I believe was Tisha. And tisha was not very nice! Even if I did do it, it would still be just as rude. There is a way to politely ask someone to clean up and then there is the ### way. Lets just say im never going back to that one. Out of fear of stupid Tisha and her sidekick. I live in Irondequoit, Rochester, NY. NEVER GO TO THE ONE ON EMPIRE BLVD

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wpms
San Mateo, US
Mar 17, 2014 10:27 pm EDT

If you people want to be heard and not dismissed, speak properly and don't sound stupid or they will not give a damn! please see how it is done! W

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IceAgeBlue
, US
Nov 15, 2013 3:47 pm EST

I really wish Wilson Farms was back. 711 took over the Niagara Falls area and it has really gone downhill. Customer service should be at the top of ANY business's priorities, but not the one on 29th and Pine avenue. Upon entering the store, I was ignored, went to the empty counter to wait for the cashier Delphine (who claimed to be one of the managers), and handed her my lottery ticket. She then took the lottery ticket out of my hand (still not one word was spoken to me, AND she didn't ask me for my ID- which is the law, right?) and scratched off a part she needed at the bottom of the ticket. I spoke the first words, which were "I'm sorry, I thought you just needed the numbers scratched off", I was ignored. She turns her back to me, walks over to the lotto machine, scans my ticket, then starts talking to someone who just walked into the store (I am assuming it was her friend or someone she knew). So I feel like chopped liver standing there, I guess everyone isn't worth a simple hello. Whatever. The cashier then asks me if I want more tickets or cash. I reply cash please, in a not so polite voice anymore (but I am not mean/rude either, just firm). I take my measly $9 and proceed to walk out of the store. As I make it to the doorway, she calls me a "###". I turn around and say "excuse me?!" I was totally thrown off guard at her unprofessional attitude. No clue what to do, so many thoughts running through my head at this point. I am a calm, sweet, smart girl- this was unusual for me to be treated like this AND for me to have to treat others differently than I normally would. I asked her for the corporate headquarters number. She told me that she will print out a receipt for me with it on it. As she was printing it out, I walked back into the store (from the doorway I was standing in) thinking she would actually hand it to me. As I held out my hand, she CRUMPLED UP THE PAPER AND THREW IT IN THE GARBAGE! She told me "as a matter of fact, go stand outside and look on the windows for the number." So I did. I couldn't find it so the customer who walked in after me helped me. I called the number and told the story. The call back to my home is expected to be on Monday. I really hope they do something to this woman, like fire her. There is no reason to harass your customers, just keep your mouth shut. Customer service has gone downhill everywhere and it is really starting to disgust me.

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tekema
temple hills rdBethesdat, US
Jul 28, 2013 11:07 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I went to 7/11 address 5114 river rd bethesda md 20816 the employer was rude in nasty i was the second customer n line he didnt give me service he took the next customer that was inline n when i tried to explain to him that i was there second he just.JUST LAUGH n my face n told me to wait he wouldnt give his name or mangaer name.

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baby.vfans
Mississauga, CA
Jul 09, 2013 2:45 pm EDT

I am here writing an email to complain a staff of yours at the Meadowvale 7-eleven (address: 2330 Battleford Rd, Mississauga, ON L5N 3K6)

So I got off at bus stop at erin mills pkway/birnam wood, and while I was walking towards the battleford road, I passed the huge 7-11 store plus the gas station. As the weather was hot outside, I decided to head in the store and buy some snacks.

So when I walked in the shop, the staff of yours (cashier) said "hi" to me as I also said "hi" too. Then for the next 10 minutes I was walking around the store deciding what to buy as I am an indecisive person who takes a really long time to decide what to buy. Within those 10 minutes some customers (adults) would walk in, buy something, then leave quickly. So I was basically the ONLY ONE in the huge store walking around looking at the different food and drinks. Then I could feel like I was being closely watched. I looked at the staff of yours, the cashier, standing behind the desk, looking at me with suspicion. I was holding my own handbag and a huge PINK shopping bag at the time. So I walked to him, and said "um. I am still deciding." HE DID NOT REPLY OR SAY ANYTHING AT ALL. And guess what did he do? He was looking at my bags suspiciously, frowning and giving me those distasted looks, trying to peep into my handbag and shopping bag, to see if I HAVE STOLEN ANYTING.

I, or even anyone else, can read his face, clearly suspecting me of stealing anything. He didn't say anything, but what he did to me, by the distasted looks on his face and the frown and the screwed up eyes, squinting at me as if I am a thief. So after I told him that "I am still deciding." and he didn't say anything but looking at me suspiciously, I quickly took 2 boxes of candies (Icebreakers and tictac) and paid. At the time another woman came in the store and was paying, and this staff of yours was talking and chatting nicely with her. After the woman left, I asked that staff of yours, " Can I pay by debit?' He nodded quite coolly, then after I paid, he just handed me the receipt really impolitely (I am glad he didn't throw it at my face). the 2 boxes of candies were RIGHT IN FRONT OF HIM and he DIDNT EVEN BOTHER TO PASS ME THOSE CANDIES. So, I had to lean forward, with both my handbag and the big shopping bag to pick them up.

I would like to ask, what did I do to deserve such horrible treatment at your store? Because I took too long to make a decision? Or because I had my cap on and I am a teenager?

What did I do to deserve such terrible treatment? So does that mean to say that I cannot stay in a shop for more than a minute and
shop for the snack I want carefully? This is my first time experiencing this kind of treatment in a store. Even though your staff didn't request to check my bag, which clearly I would call the police right away, the look that he gave me made me feel inferior and scared, as a teenager. I deserve fair and equal treatment no matter how I look, which race am I, and how am I dressed etc.

7-11 Canada, I would like a full explanation from your company. Thank you.

Incident happened:

Date: Sunday 7th July, 2013.

Staff of yours description: Black hair, brown skin, I would guess its an Arabian or Pakistan or from some other countries I am not sure.

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Hazezilla
Philadelphia, US
Feb 20, 2013 4:32 pm EST

Oop's "PAID" lol

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Hazezilla
Philadelphia, US
Feb 20, 2013 4:15 pm EST

711 in Philadelphia at Rowland and Tyson ave just lost my business after 30 years. The level of incompetence is mind numbingly ignorant and they are unable to manage and reorder the one product I've been coming there for decades for. When I ask why they don't have it they tell me we can't find the number for the company to reorder. The truth is they have not PAYED the company they ordered from and screw it up so it takes two weeks to reorder and receive something I go for everyday. I spend on average 10 dollars a day there x 365 so they just lost around 3650.00 a year from me. Also they treat their employees like CRAP and make them work ridiculous hours and risk their lives to sell CRAP at 3 am to drunks and junkies that loot the store anyway. Corporate 711 is too greedy and mismanaged to run competent anything.
"Oh Thank Heaven I have a WAWA one block passed my local 711"

R. Hayes

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I get it done
, US
Dec 16, 2012 6:19 pm EST

Had a coupon for 7/11 buy one Arizona ice tea get 2nd free. Went inside and the would not honor the coupon.

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someone101
tustin, US
Oct 30, 2012 9:59 pm EDT

Give me a break, Im so tired of this kind of complaint. Really? You think they dont want to make sales? Some times its hard to anticipate cust response to a sale and you run out. Its not on purpose it just happens - Its not a perfect world - we do try though

little running beer
little running beer
Mojave Desert, US
Sep 24, 2012 6:18 pm EDT

You need to find you a good job, and i wish you the best.

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ilovehoneybuns
, US
Sep 22, 2012 3:35 am EDT

@Zac you're a complete idiot. you can not call 911 cause, you are pissed at the clerk. you ###ing [censored]. he didn't threaten you. first I went to 7/11 and I bought a drink it was one dollar it came to 1.89 wtf!?!? so I go to mobil nicer people and drinks are 89 cents. also, PUT TWO GODDAMN COKE SLURPEE MACHINES! NOBODY CARES ABOUT THE OTHER FLAVERS!

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amylea
, MY
Aug 12, 2012 6:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Today morning around 8.30am went to 7 eleven at sun way metro jalan PJS 11/28A to buy top up,
I told the Malay staff maxis RM 10 but she give me Digi RM10, then i told the Malay girl i didn't ask Digi i ask Maxis then she really rude to me she say next time told clearly ..then she say i didn't ask maxis, i just told Digi ..then i say you wrongly hear actually i told maxis not Digi next time hear clearly . then she dam rude to me that she say u want the proof after that i say show me the proof ...then i do like busy...what kind of staff that Malay girl .. dam rude to CUSTOMER i really hate this kind of services..please take action on this ...

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Aloha1
, US
Jan 04, 2012 1:37 am EST

7/11 have a very rude staff.
just today, i went to a 7/11 store here in hawaii at kalihi near the post-office.
yeah i really really dont like their attitudes when i tried to reload this card that is suppose to be a card i can reload at any 7/11 stores.
so here's what happened.
i got there, got a bottle of soda and went to cashier, i asked the lady politely to reload the card i have in my hand and she looked at me with those stinky eyes saying "i dont wanna do it" and i'm like WTF but i didnt say it out loud because i have manners and was told to respect my elders...so i said "but i thought i can reload this at any 7/11 stores..." i said it nicely but she was so mean!
she said something like this "like i said, i dont wanna do it" and she just scan the bottle and i paid =_=
yeah, i will NEVER go to 7/11 ever AGAIN!
they shouldnt hire people like that! such a bad manners...i bet their parents never teach their children some manners. =_=
and even worst, i was being nice and she is being a ###! argh! this is not the first time it happened!
i went to a different 7/11 store before and the cashier lady was slamming the stuff i bought in the bag!
what a let down =_= here i thought 7/11 is one of the best stores...=_=
its ok, 7/11 is not the only stores out there...even if i have to walk 2 miles just to get to a different store...i will...
7/11 is right across the street from my house...but, i'd rather walk 2 miles---no even 5 miles just to get to a different store to buy things! i just dont wanna buy from 7/11 anymore...its all because of this rude staff...=_=

ramiro1
ramiro1
El Paso, US
Dec 15, 2011 4:21 am EST
Verified customer This comment was posted by a verified customer. Learn more

What I was trying to say in my last comment is if the employees of 7-11 think they have it hard read what I had to go through in life. You say we all have a bad days, we as bankers were not alowed to have bad days. You left your life at home and smiled at work even if you had a bad issue with a customer. Some of the lady officers after helping a rude customer would excuse themselves and go to the bathroom and cry. If I would see a Male or Female customer being rude to one of the women officers I would get up and ask if there was something was wrong. If they were rude I would call security and tell them they would be getting a 30 day notice that we will closing their accounts (no matter how much money they had). After the 30 days we would close out the accounts and return all the checks they had written and threw them out. It would get so bad at times that our elderly officers were crying infront of the customer. FYI ... I am Hispanic and delt with people from all over the world (even with Queen Elizabeth) and the worst customer were the MEXICANS COMING ACCROSS THE BORDER. YES, THERE IS A BIG DIFFERENCE FROM A MEXICAN AND A LATIN PERSON...ETIQUETTE!.

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ramiro1
ramiro1
El Paso, US
Dec 15, 2011 3:53 am EST
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This is ramiro1 again. I not only worked for the bank as a Bank Officer but had 12 part time jobs to take of my mother of Bone Cancer who died in 1990. Just because I was unable to open an account (without the proper documents), I was spit at, cussed at, a man was going to beat me up but his wife stopped him (she knew the consequences if he laid a finger on me. I was told several times, "I hope your F...g Mother dies. So I would turn around and say to them; she is died, is yours. One of the Bank Officials was hit buy a customer because he did not qualify for a loan; to his surprise, the bank officer hit him back so hard he fell on his back with a bloody and broken nose. So, yes, I worked for the bank at 7:00 am, got home at about 5:20. I would make sue the care taker was surviing dinner to mother. I would only have one meal a day. Because I had to leave from home at 5:30 and go to my second job from 6:00PM to 12:00Midnight. I would have to answer, alone, the hotline, The Bishops calls, try to get a police/ambulance to the individuals that were trying to commit suicide. On week end I would give Bible classes and would travel for the church and the bank. My family disowned us and wanted no responsibility on mother or I. At the end I ended up baring mother at the age of 57 in 1990. All my family members stated that I didn't do enought to keep mother alive. My mind was in turmoil. They took away my one acre home, lost my care, lost all my family, friends, etc. After 22years in banking I got Terminally Ill and I was forced to give my two weeks notice and lost my job. No attorney would help me. I was black bald from the industry. I had a nervous breakdown; because at that time I was on top of the world. I went to etiquette school with Former Miss American, met Ricardo Montalban, Olga Brisque and made some commercials and would part of the Parade every year. I was going places and my carpet was pulled under me. I went Bankrupt. I prayed a lot. Then I started receiving Disability Checks, I am receiving Section 8 housing, have a nice apt., an old car and still am having to go to my primary doctor and my Therapist because they think I am going to commit suicide. That my friends is just the icing of my live...I am a survivor of child abuse/rape victim.

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