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Zong Pakistan

www.zong.com.pk

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1.6

Overall customer rating from reviews and complaints

Zong Pakistan earns a 1.6-star rating from 3 reviews and 88 complaints, showing that the majority of customers are dissatisfied with service.

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Zong Pakistan Complaints Page 5 of 5

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1:48 pm EDT
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Zong Pakistan continuos false statements of chakwal frenchise office

mr.adnan sales manager is a lier .i got zong cell fone with package of 1000 minutes and 1000 smsai made the payment and got the set.after loading the pakage it was told to me that such pakage is restricted to 15 days which is quite non sense .i was infoemed abut 15 days restriction intemtionally after i got the set and make payment.afterwards my ceel stoped to wark and i reported to sales manager.he chaked and asked to to provide the paking box etc.and get new set.but when i produced the accessereis box, he then informed that cell cannot be changed and it will be sent to compny for repair.on my querry, he told me that it will take a week for repairing.i handed over my cell to him on 9th july 2010. after expiry of one weeek, he told me that it will take 14 days .but now more than 20 days have passed away, i m still waiting for my repared cell.now the said sales manager is not attnding my call as he has no positive reply.plz help me as i m facing hardship due to the continus lieng of the stff and manager of said zong office.

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The Madden's
US
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Dec 01, 2010 11:47 am EST

This Zong sounds like a scam...what is to prevent someone from messing with someone and typing in someone's cell phone number... I just had my 1st encounter with this shaddy company... $133.83(US) in charges.. and yes Hill Ferguson..all the individual charges are under 9.99, but as you can see they add up.. very very quickly.. plus it appears that the same things were charges for repeatedly over and over.. I did not authorize anything.. nor did I enter my cell phone number on anything... Calling Sprint.. to have all these charges erased from my bill... $133.83(US).. come on now..
3 Zong: Alerts - Zong MICROPAY @ $9.99/Alerts -11/08 $29.97
Zong: Alerts - Zong ALERTS -11/08 $6.99
Zong: Alerts - Zongpay TextNMore -11/08 $1.00
Zong: Alerts - Zong MICROPAY -11/09 $9.99
Zong: Alerts - Zongpay TextNMore -11/09 $1.00
Zong: Alerts - Zong MICROPAY -11/10 $9.99
Zong: Alerts - Zongpay TextNMore -11/10 $1.00
Zong: Alerts - Zong MICROPAY -11/11 $9.99
Zong: Alerts - Zongpay Quotes -11/11 $4.99
Zong: Alerts - Zong Dating Tips -11/11 $1.99
5 Paymo.com: Alerts - Paymo Alerts @ $6.99/Alerts -11/12 $34.95
2 Zong: Alerts - Zong MICROPAY @ $9.99/Alerts -11/12

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8:00 am EST
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Zong Pakistan therat/shameless/bad sms

I m Ehsan Ahmed Khan a zong user No.[protected] is threading, doing shameless SMS and also miss cals on my Telenor number([protected]).
The above mentioned Zong number user send Shameless and therating SMS at 17.43 PM Dated.30/01/2010 and do miss calls at at 17.24 pm dated;30/01/2010.
Kindly give me information about the zong user with full detail and also tell me about your action.

With best regards waiting your response.
Rana Ehsan Ahmed Khan.(C.N.I.C.No; [protected])

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8:39 pm EDT
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Zong Pakistan unauthorized billing charges

I received a bogus charge of $9. 99 on my t mobile phone bill from zong. I never received nor requested any service from
Them and my cell phone carrier says they can not remove the charge! What gives! Can anyone from anywhere now cost you money by simply calling your cell number? What a scam!

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hajinaveedakhtar
PK
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Apr 02, 2018 11:43 am EDT
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Zong company is cheating people. I personally got experience i easy load and take their shandar monthly package. After this i load more than 3 to 4 time 100 also. they daily cut some time 10 rupees some time 9. Even i call their helpline many times but not get any positive response. They are unsuccessful to tell me why the balance is cutting with out any reason. So i request all the guys so be aware about their scam.
Regards,
Haji Naveed Akhtar

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EdWilson
Victoria, CA
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Mar 28, 2017 8:48 pm EDT

Just got a $25 bill from zong on my Phone. I have never heard of this service till now. I have no games, and have no apps related to zong. I was given the number 1.877.207.7972 and it is not in service.

Zong is a scam company

Fido Solutions
Fido Solutions
Aurora, CA
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Apr 06, 2017 10:01 am EDT
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Replying to comment of EdWilson

Hey EdWilson, send us a message on Facebook or Twitter, we'll look into it! Direct links are available on our Contact Us page, on fido.ca -Rachel

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William Vandekleut
Mississauga, CA
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Nov 22, 2016 12:15 pm EST

I just received my monthly bill and it had 2 charges from Zong, one for $10 and one for $25!
This is a scam regardless what they say. I haven't added any apps or make in app purchases in over a year.
I called the number beside the charge on my cell bill, [protected] and low and behold the number is not in service.

Fido Solutions
Fido Solutions
Aurora, CA
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Aug 17, 2015 10:39 am EDT
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Hey Ethan.A!
Zong is a mobile payment company that allows users to make payments on the Internet if they have a postpaid mobile phone. This can be used for online games and in-app purchases as well as purchases made on Social Networks :)

I'll be happy to take a closer look if you'd like :) Just send us a Private message on our Facebook page and we'll check it out for you! - http://bit.ly/FidoMobileFB

- Samantha

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Ethan.A
London, CA
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Aug 16, 2015 2:55 pm EDT

Some annoying number kept texting me telling me I have to pay random things to Zong when I didn't do anything on Zong. I kept deleting those messages and then Fido charged me a random $190 payment for apparently making purchases when I didn't. Please do something cause I don't know what's going on with my phone. My number is [protected]. Can you please check what those purchases were ad the number that sent me them so I can find a way to identify the person making me make these random payments for no reason.

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chris23pnr
GB
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Apr 28, 2012 12:41 am EDT

i have bought chip on slingo bingo and it hasnt given me them but has charged me

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zongsucks187
Stevensville, US
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Jan 26, 2011 10:08 pm EST

i had recived texts from a ramdom person and it had charged my phone

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khanji
PK
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Jun 25, 2010 11:07 pm EDT

[protected] is the number who makes annoying calls. please block the number.

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jakobpuntschart
GB
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Jun 04, 2014 7:54 am EDT

This company is indeed messed up. I got billed 27.50 for something I didn't buy, I got a text message at first asking me to verify the purchase, and within the same minute, they verified it for me, I was asleep when this happened, I woke up to find out that I've been charged money by Zong for a game that I've never herd of! I have contacted the police, my phone provider (which also say they cant refund me) and I cant get hold of Zong, has anyone got a number or has managed to sort this out another way? I would be grateful.

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Fista
GB
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May 27, 2014 7:51 pm EDT

This company messed up, scamming me. Then telling me to then call my carrier to reverse charges! They send me messages asking if i ordered products with a confirmation code and then instantly send me another message telling me I have bought this/these items. This is a disgrace! and am considering taking it further/legal action, as they are authorizing payment instantly which is impossible unless something dodgy is going on internally.

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1:06 pm EDT
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Zong Pakistan never got my order

i orderd my pipe august 14th they said it was shipped the 15th i put 2-3 day shipping and never got my order. i looked up online and they are known scamers. i wish i looked erlier.

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1:09 am EDT
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Zong Pakistan bad and shameless calls

im Telenor user...but i have a complaint for zong user customar he is giving 2 me threat /& bad /shame full sms and his number is [protected] bcoz of his miss call /bad sms im very upset & disturb plz kindly /fastly take this compliant...

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tariq jamal
SA
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Mar 18, 2015 6:44 am EDT

Plese block these number ye kise larke ka number hay aur dhin rath misscall se preshan kiya howa hay kio call girl lahte hay [protected] [protected]

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farrukh shahzad liaqat
Lahore, PK
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Apr 25, 2014 9:14 am EDT
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asalam.o.alaekum sir me lahore se hon hamre mobile shop ha hamary han zong k bohat zyada signal paoblam ha jab koi load karna hota ha to num dial kar k customor ko mobile pakraya jata ha k bahir ja k thori deer rok kar jab signal a jae to ok ka button daba dena ap ka load ho jae ga is se customor ko b aur hame b takleef hoti ha meharbani farma kar hamary ilake me zong ka tower lagwaya jae us k liye hum ap ko jaga b faraham kar sakty hen is k ilwa 3g aur 4g b shuru ho gya ha is liye uss ki soorate hal ko dekhte howe tower ki sakht zaroorat ha ye mera zati num ha 03214108241ye zong k load wala num ha [protected] so pleace sir conntect me

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prince fayaz
PK
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Feb 13, 2014 4:21 am EST

dear sir zong number distub me?
[protected]

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zubi143
Karachi, PK
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Sep 24, 2013 11:23 am EDT

I am a Jazz customer and this number of your company zong ([protected]) is abusing me whole the day. I am just fed up. please do some needful action against this stupid person. I am waiting for your act of kind.
Thanks

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ayesha awan
Hazro, PK
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Jul 08, 2013 11:51 am EDT

[protected] this number is irritating me.all the day long calling me.please do something.i m quite fed up.otherwise i wil change my number

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azhar ali
Hyderabad, PK
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May 08, 2013 3:42 am EDT

these nbr disturb me
[protected]
[protected]
[protected]

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karim bhai
Rawalpindi, PK
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Apr 29, 2012 6:54 pm EDT
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salam sir, mara nam abdul karim & mara nic no, [protected] ha,
mara nam par 2 sim ha jo dono number mara isteghmal ma ha, mara dono, number, [protected] & [protected] ha,
muja ya number, [protected] wala bohat tang karta ha so pls ALLAH ke raza k lia uska number block karda (shukria)

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rahil khan
Multan, PK
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Nov 30, 2010 11:31 am EST
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i m zong user i complaint against zong num ais num [protected]

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alinashah
PK
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Apr 14, 2010 1:23 am EDT

i m zong user i cmplnt many times my balance suddnly drop bt dy tke no actin n i m usng zng 4rm last 5 mnths bt uptil nw its nt registrd i cmolnt bt again no actn

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liaba
PK
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Apr 02, 2010 10:23 am EDT

i am u fone user but a zong number disturb me and sen me bad and samless sms and some time disturb me on call, the number is [protected]

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12:37 am EDT
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Zong Pakistan weak signal

[protected] is my zong number and when light is off there is no signal and when there is light in our city then signals are strong in qaimpur kindly correct it
sajjad ahmad
[protected]

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Aliza muneer
PK
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Jul 31, 2019 9:01 am EDT

We are having weak signals issue in aur area plzz fixed it immediately
Meo coloney chambar road tando Allahyar

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QURBAN ALI MEMON
PK
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Jun 12, 2009 7:20 am EDT

IM QURBAN ALI MEMON. MEMON MUHALLAH THANA BULA KHAN/DISTRICT JAMSHRO NEAR HYDERABAD SINDH. IM REQUESTING 2 U FOR A TOWER IN THANA BULA KHAN. BECAUSE THERE R NO SIGNALS ARE AVAILABLE IN MY CITY AND POPULATION IS MORE THAN 1 LAKH. PLEASE CONTACT ME ON [protected]. I WILL PRROVIDE U ALL FACILITIES. I LOVE ZONG BUT I CANNOT USE MY ZONG SIM...

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2:54 pm EDT
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[protected] is the number who is always make a wrong and ambiguous calls and sms.. Their # manager and supervisor are always said for their policies I register their zong complain in the board of director of telecommunication and mqm sector 90 remember. I will diagnose all the details of that number soon and # up this # number to but remmember zong I will...

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Zong Pakistan Category
Zong Pakistan is ranked 25 among 111 companies in the Mobile and Cell Phones category