Clothing & shoes
The picture and product definitely were not equal to what I received. They also say that the consumer is responsible for return cost, but there is nothing on their website to indicate that it is in China. I also reached out to them at least 6-8 times and never received return shipping information. The cost for sending the item back would be more than the...
Read full complaint and 8 commentsReturn
I ordered a shirt is a size XXL. They sent me a S. I contacted them to return the product and obtain the correct size. They asked me to take a 15% refund and not return. I balked about this and said no. Then then sent me a policy showing ALL shipping costs for a return, including custom or boarder charges, must be paid for by the customer. Then then told me to take my 15% refund of $4.72 and have the item altered. They made the error and refused to make it right. How am I supposed to use $4.72 to make a shirt three sizes bigger?
Desired outcome: Refund or correct size
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Zolucky Contacts
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Zolucky emailsservice@zolucky.com100%Confidence score: 100%Support
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Zolucky addressBeijing Meisi Network Technology Co., Ltd. 20723, Floor 2, Building A1, No.1, Dougezhuang Huangchang W. Road, Chaoyang District, Beijing, China
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Zolucky social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 21, 2026
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