ZIP Transfers

AVOID! Do not call them. We needed a ride from the airport at 1 am in Barcelona. Never had been before and didn’t know our way around. Everyone else’s pick up was there at the gate as they should be. Ours couldn’t be found. We called and were told several times he was there and to wait. We waited..and waited.. he didn’t arrive for 40 minutes. That’s an eternity after a long flight. Then we spent the next 10 minutes looking for his car because he got lost. If we had taken a taxi, we would have been in the hotel by the time he found us in the airport. It took him 40 minutes in the middle of the night with no traffic to get us to the hotel. It’s a 16 minute drive normally. When he couldn’t find the hotel, he tried to convince us a church was the hotel. Luckily we were able to show him where the hotel was. We didn’t get to the hotel until 3 am. It was a nightmare. When I complained, they offered me 15% off our next ride. I wouldn’t even take a free ride in the future. Terrible business

Horrific Experience booked our transfer weeks in advanced, phoned before our trip to confirm, phoned on day of transfer to confirm. Taxi didn’t turn up in time phoned numerous times and constantly lied to about when he would arrive - leaving us in an awful situation. Finally turned up 35mins late, which then meant we hit traffic causing us to almost miss our flight - no apology just a “what can I do” - turn up on time would be the answer!

I recently used ZIP Transfers for a ride from the airport and I have to say, it was a bit of a wild ride. The driver seemed to be a bit confused and didn't really know what was going on. It was a bit of a madness, to be honest. And to make matters worse, there was no office at the airport when we arrived at 11:30 pm. We were left stranded despite leaving our contact details with the company.

I have to say, I was pretty disappointed with the service. It's not like we were asking for anything crazy, just a ride from the airport to our hotel. But the driver seemed to be completely clueless and didn't really do much to help us out. And then when we got to the airport, there was no one there to greet us or help us out.

Overall, I would say that my experience with ZIP Transfers was not great. I would definitely think twice before using them again. It's a shame, because I had heard good things about the company before, but my experience was definitely not up to par.

I wouldn't recommend using ZIP Transfers. My luggage was delayed on the belt and the driver didn't wait for me. This happened when I was in Malaga. It was in the middle of the night and I had small children with me. The driver didn't wait for just 10 or 15 minutes more and I didn't get a refund. It was the worst experience ever! It's a shame that they didn't care about their customers.

So, I had a really bad experience with ZIP Transfers. I booked a driver to pick me up from the airport, but when I arrived, there was no one there to meet me. I tried to contact the company, but they didn't respond. I was left stranded at the airport, with no way to get to my destination.

I eventually had to make my own way, which was a huge inconvenience. When I finally managed to get in touch with ZIP Transfers, they were completely unhelpful. They refused to take any responsibility for the error in booking the driver, and they cut off communication with me.

Overall, I would not recommend using ZIP Transfers. They seem like a scam company, and their customer service is non-existent. They take your money and leave you stranded, with no way to get to your destination. Save yourself the hassle and book with a different company.

I had a really bad experience with ZIP Transfers. The driver was so rude to me and my kids when we were being picked up at 4am in the morning. He shouted at us and refused to close the door properly. It was really embarrassing and my kids were really upset. Then, when we got to the airport, he started shouting at me again in front of my children. I had paid for a baby seat, but he wanted me to use a booster seat for my 1-year-old baby. It was really disgusting behavior from the driver. I would definitely not recommend this service to anyone. It completely ruined what was supposed to be an excellent week in Loret d Mar.

I recently had an experience with ZIP Transfers that left me feeling quite disappointed. My group of four had prepaid for transportation from the airport to our hotel, but unfortunately, our driver was late in arriving. We had to call the office to inquire about his whereabouts, which was a bit frustrating.

When the driver finally did arrive, we were further disappointed to learn that he was unwilling to go to the second terminal to pick up the rest of our party. He claimed that it would take too much time and that he had another fare waiting. This was quite inconvenient for us, as we had all planned to travel together.

To make matters worse, when we reached out to ZIP Transfers for assistance, we were met with no help whatsoever. We were left to figure out our own transportation to the hotel, which ended up being a taxi ride that cost us 20 euros less than what we had paid for the ZIP service. Despite our frustration and disappointment, ZIP Transfers refused to refund our payment.

Based on my experience, I would strongly advise against prepaying for ZIP Transfers services. While the idea of having transportation arranged in advance may seem convenient, the reality is that you may end up paying more for a service that is unreliable and unhelpful. In the future, I will be looking for other transportation options when traveling.

I recently used ZIP Transfers to book an airport transfer from Berlin Tegel to Potsdam. I paid for the service online before the transfer, but unfortunately, the driver did not show up at the agreed time. I was traveling with my family of five, including three young children, and it was a very stressful situation.

After calling the company, I was disappointed to learn that they had no record of my booking. It seemed like they just randomly assigned drivers to customers without keeping track of who was supposed to be where and when. This was very unprofessional and made me feel like I couldn't trust the company to provide reliable service.

Overall, I would not recommend using ZIP Transfers, especially if you are traveling with children or have a tight schedule. The lack of organization and communication was very poor, and it made for a very unpleasant experience.