Eccentry Holidays
reviews and complaints

Your employee, Mike, sent a text to another employee, Gail, and I got it too. It showed how he cursed me. He said to Gail that I was a pain in the [censored]. And that she wasn't supposed to help me. I tried paying my annual fee, which according to my contract it's the same. It never changes. We bought it in Florida, not Mexico. I told her to sell my thing, especially since he cursed me. I'm going to put this information everywhere I can. Also I may sue Mike for defamation and EH.

Hoy nos reclaman abonar la anualidad de dos años atrás, cuando creímos que lo descontaban automáticamente de nuestra tarjeta de crédito como lo vienen haciendo con el pago de la mensualidad.
Ante la situación vivida actualmente en nuestro país (Argentina) se nos hace difícil abonar dos anualidades junto con la mensualidad correspondiente.
Esperamos un rezarcimiento con alguna oferta de viaje en los próximos meses de este año 2019.

We attended a vacation presentation as required in Sept. 2016. This seemed like a opportunity at that time. BOY WERE WE WRONG! We have NEVER been able to book a vacation with Eccentry (properties are always booked/no availability, and hotels have been priced higher than I was able to book on my own). We have traveled every year since joining this "club" (Turks & Caicos x2; Barbados; and now Jamaica), and ALL booked with availability and pricing NOT available via Eccentry Vacations. This club membership is a SCAM and a RIPOFF of our money! When calling customer service they are quick to say you CANNOT cancel your membership, yet their promise to send my contract for review, or a follow up from an account manager have yet to materialize (imagine that). Poor customer service, poor account management, and BS stall tactics to continue collecting our money for doing absolutely nothing! This has been reported to BBB as well as the FL Attorney General. The suggestion is to consult our own attorney for additional action. Seems we'll have to spend even more money to rid ourselves of this SCAM of a vacation club. Save yourselves time and precious money...STAY AWAY FROM ECCENTRY VACATIONS!

My mother and I attended the presentation in March of 2016. It was a requirement since we signed up to have a few days at their hotel. My mother is a disabled older lady who was charmed by the 'lovely guy' (liar) who greeted us and talked to us about this wonderful program. He showed us photos of his travels, his foreign girlfriend, how he was renting a castle in France and taking everyone. He talked and talked and my mother was mesmerized. She's always wanted to travel but been limited since her income is low and she's disabled. I paid for our trip and was happy she was having fun. The hotel we stayed was bad. Customer service bad, but for a cheap trip it was ok.

The lies continue well over the time of presentation, he never mentioned time was up and we had left our phones back in the room.

We went to the presentation in Sunny Isles FL, where we were tricked into buying this crap. I've tried to book through them and have never been able. The prices aren't what they promised they would be. All of a sudden we were signing this contract because it promised infinite places with wonderful prices.

We were shown over and over how easy and how cheap it would be to travel. My mother being older was convinced by the "charismatic" sales guy of how he was getting a castle in France for $1000 and he was taking his whole family. He mentioned he had been all over the world at a fraction of the cost of any regular travel agency.

He mentioned that airfare would also be at discounted prices. I would often travel to Miami so this was convincing. Not once did I find a plane ticket that was cheaper than other airlines. On the contrary.

I've tried booking weeks in advance and nothing, the options are never there. If you really check on the map the 3 star 4 star hotels they offer are really crap and in the middle of nowhere. I tried booking for a Christmas getaway at the beach and there was nothing available that it wasn't at the regular cost as anywhere else.

I've been paying this scam for three years and have not been able to use it once. I stopped paying because there was no way this thing was being used. They've been harassing me constantly and I am currently unemployed unable to pay. Also they sold me an illusion that does not exist. They convinced my old disabled mother of the amazing opportunity this was. I was taking her on this trip and wanted to make her happy so I agreed to sign even though my thought was that it was too good to be true. I want my money back and the cancellation of this contract immediately.