ZestAds
reviews and complaints

So I ordered an Equinox robotic floor cleaner through Zestads which was meant to be this fab machine. I received a machine about a week ago which looks like a cheap knock off as it has Chinese writing all over it and doesn't have Equinox on it, the box or the instruction booklet anywhere. I tried using over the last couple of days after fully charging and it has no suction whatsoever. It picks up nothing! It is crap!
I have tried emailing the disputes email address and heard nothing in return. I want a full refund! I am happy to return the item and their cost or I can toss in the bin as it doesn't work anyway.

On 4/8/2020 I purchased a Visorize face mask and 10 extra filters through Zestads. I received no estimated shipping date from them, and no merchandise as of 5/5/2020. I paid through Paypal, but I can't register a complaint with them because there is no receipt or order number I can give them. There seems to be no way to make any form of contact with Zestads.

As everyone is finding out if they are here, you made a purchase from them and are yet to receive your item. Either no tracking, and if you did - you'll find out if you look into it that USPS doesn't have ANY of our items. It's supposedly at some 3rd party company and USPS is awaiting item, that is never going to come.

I too am waiting a few months, and no sign of anything. I have a DISPUTE open with Paypal, and these folks know how to play games at Zest and they will prolong your case as long as possible. But you still aren't getting any item from them, and no sign and USPS doesn't even have your item, do they?

FILE A DISPUTE IN PAYPAL if they are ripping you off. FILE A CHARGEBACK with your credit card company if not too late for you. Don't fall for delay tactics and wait forever as it's not coming, and then there are limitations on all the above as to how long you have to do so. So don't wait. If your item is not in the hands of USPS, and it's likely not, then DO NOT let them get away with this and continue waiting!

Paypal dispute
Credit company charge back or dispute

That's it. Anything more will likely be wasting your time - and money.

Facemask $29.95 ordered March 7 2020, This is May 3rd, never delivered, just odd emails, saying it was delivered, or they could not find the order, then be patient, and a false appearing tracking still in China, when I repeatedly asked for refunds, they blocked my emails as of May 2 2020. They also charged $5.95 for shipping. I hope zestads limited can be stopped. They somehow also took my payment that appeared on
paypal March 7 to zestads limited off. How that was done I don't know. They need to be stopped.

Ordered and paid for through PayPal 10 masks on 4/1/20. Included an extra fee for expedited shipping...total charges $242.93
Order Number 5A54EBDC2D I have received nothing and could not contact them through the email provided on order confirmation [protected]@swiflyspirit.com

I want a full refund to PayPal...Others should be warned of this scam company

I have tried to contact you several times via email to inquire about my order status - order made & paid 4/9/2020. Since 4/11/2020 the tracking system to have says the package was in Fremont, CA, USA. It has not changed. There is something about USPS, but that it was picked up by them - USPS has no record of my package.
I have also tried to find my package through Newgistics-Pitney Bowes via email.
MY ORDER APRIL 9, 2020 -

PLEASE RESPOND

Pat Urruty

On 4/2/20 I ordered an N95 mask from ZestAds Limited and paid $49.90 through Paypal. My order # 4204625492748927005302010000638530.
My Paypal account says that my mask was shipped 4/16. There is also a transaction ID number listed #4K4444541F219102j.

As a nurse working with COVID19 patients, I ordered this mask for personal protection at my work place. I am sickened with the thought that this might possibly be a scam. I have attempted to reach this company with no success.

I have since ordered mask protection through a reputable company and within a few days received my mask.

I am requesting a full refund of my money.

Sincerely,

Kimberly Johnson
4691 Shireton Ct
Indianapolis, IN 46254
[protected]

Your company is a SCAM!

I ordered these weight loss patches on 3/12/2020 and have never received them. You have already taken my money and I demand a total REFUND to my PayPal account.

You sent a notice to let me know the product has already shipped and you provided fake shipping information, when I try to look it cannot find the source. I have sent emails to your company and do not get any responses or assistance.

April 30th
Transaction ID: 7LP145219X7873239
Ordered the DRONEX PRO and like most of the complaints I have seen on here, 3x Order Numbers, no tracking number or customer service for the two emails I sent after paying the $9.95 VIP Shipping which was not avoidable to have it shipped the same day. Of course, when I received the receipt for the purchase, no tracking number or confirmation that they even had started processing my order. Looking up the company, seems they ship out of China. I've dealt with sites like AliExpress, and they have far better customer service than this company. I have put in a refund request to PayPal for the $105.95 which I can put towards the same drone from the actual company. As a matter of fact, I probably will end up ordering from the actual company.

Full Apology and Refund.

I ordered the [B1] RP-0341-BLACK-01 LunaVac (1 Unit) 4/25/20.

On 4/28/20, I received email from [protected]@hotproductssale.com indicating it was being shipped with tracking#
Your order (1E102B65A2) has recently shipped. The tracking number is LS327161472CN.

If you have any enquiries regarding your order, please do not hesitate to contact [protected]@roamingperks.com

The email did not have a header or any phone numbers to contact them. At the same time I noticed no reference of carrier being used, misspelled words and that it was being shipped to an old address, which I did not enter.

I sent an email immediately requesting contact, but no response in 3 days.
Emails sent to the 2 emails I mentioned.

I will be contacting PayPal and my Credit Card company to try to get this cancelled ASAP.

I ordered an N95 Mask from Zestads Limited Co. back on April 1, 2020 and it still has not arrived yet. The company claimed the shipping turnaround time is 5-7 business days. The order number they provided is as follows: 3X405007D32375411. I paid $49.90 via Paypal and submitted a complaint on the dispute/resolution area of my Paypal account. Zestads Limited Co. has no legitimate email address to provide to its customers but they did provide a suspicious 3rd party delivery tracking site I have never seen before.

The "delivery tracking" site shows that the product arrived in Los Angeles on April 16th and is "waiting to be shipped".

Needless to say, I'm not holding my breath. I have researched this company and there are hundreds of complaints that state that they never received the product and filed a dispute through Paypal. Zestads' response is always that they "already shipped the product" that rarely ever seems to arrive to its intended destination. Other common complaints are if the product does actually arrive, the mask has holes in it or some other glaring defect.

Companies like Zestads Limited Co. are reprehensible! Shame on this company for taking advantage of people's trust on Facebook. I will never, ever trust any company advertised on Facebook as obviously any scammer can create convincing advertising and use Facebook as a platform to scam numerous unsuspecting consumers out of their hard earned money.

DO NOT TRUST Zestads Limited Co. or you will be sorry.

Your order (C15DD55DAF) has recently shipped. The tracking number is RU401494303NL.

You can track your order from both websites below:

1) https://www.17track.net/en

2) https://sypost.net/ (In the page, click the top right "EN" for English)
It takes 20-30 days for your order to arrive at your address. Thank you for your patience!

Ship Method: Default

Order Date: 04/24 10:01am

Ship Date: 04/29 10:31am

Shipping Address: 965 Rue Poirier
McMasterville, QC J3G 1K6
CA

Billing Address: 965 Rue Poirier
McMasterville, QC J3G 1K6
CA

Email: [protected]@hotmail.com

Items in Order:
Name Quantity Product Sku
[B2] EF-0225-02 Lulaa 1 EF-0225-02

To Whom it May Concern,
On April 10, 2020 I ordered 20 KN95 masks at a cost of $130.85 and paid $9.95 VIP shipping. I know that due to Covid 19 it is taking a long time to ship products. I am just concerned that my Paypal account has no shipping information and I have received no information about when I could possibly receive the masks. If I do not hear from you, I will have my credit card company reverse the charge. I am not worried about waiting, I just want to have some communication. Thank you.

Marcia Goldstein
5710 Fairmeadow Ct, Clarence Center, NY 14032
USA
[protected]

ZestAds Limited
- negative $140.80
Apr 10, 2020
Retail
Payment
Loading transaction details for
ZestAds Limited
- negative $140.80
Apr 10, 2020
Retail
Payment

Paid with
Citi Mastercard
MasterCard Credit Card x-4111
You'll see "PAYPAL *SHOPONLINE" on your card statement.

Ship to
marcia goldstein
5710 Fairmeadow Court
Clarence Center, NY 14032
United States

Category
Retail

Transaction ID
92P96583M2154123D

Seller info
ZestAds Limited
http://resolutionsupports.com/
[protected]@resolutionsupports.com

Purchase details
[B2] LIFE+™ KN95 Mask [Buy20Pcs]
$130.85
VIP Customer - Prioritized Order and Warranty
$9.95
Amount
$140.80
Total
$140.80

Print details

Need help?
If there's a problem, make sure to contact the seller through PayPal by October 7, 2020. You may be eligible for purchase protection.

Report a problem

Ordered April 3 via PayPal. Transaction ID 44E81590MY003333T
Nothing ever received!
Product: N99 Antiviral respirator 10 pieces
Paid extra for 'VIP Customer'; $205.94 plus $9.99 VIP, total $215.93. This was for the real deal that you advertised and suckered in a lot of people to pay. I now see you are a scam company. If you plan to send anything it must be the real product, 10 pieces, as advertised.
Options: send the real product now. If you cannot or will not, refund PayPal 100% of amount.
If for some reason you are actually legit, which I doubt, then you will be sending the real deal in a day.
What is your response? Will there be a response here? If so, a Real one?

I ordered 2 mask on April, 9th 2020 I was charged $73.94 and I never received the mask. I want a full refund and I want these scammers to be [censored] down. There is no customer service number to contact anyone. This is wrong for these people to be taking people money and never sending the products they thought they were purchasing. I have been waiting now almost a month, still no product. I want my money back asap with no delay.

I have yet to receive my masks and after seeing all the negative reviews I definitely see this company as a scam company. They say that my product is sitting in Hayward, California since April 8th. I call bulls*t. I can't even find a phone number and my emails have gone unanswered. This company was on Facebook and I went through PayPal so you would think this is a legit company. At best they are robbing Peter to pay Paul. Oh, I might get my product like 2 months from now, but I wouldn't have ordered it if it was going to take that long. I feel like I've been ripped off and have since contacted my credit card company and I will also be filing a complaint to FB, the BBB, and PayPal to get them removed ASAP. I was charged 88.90$ for two masks, paid through PayPal.

I ordered the Equinox Vacuum...it was delivered after I had e order the package case damaged when I opened the package the product was a loud colored Pink robot it looked more like a toy. I want my full money back I am disappointed with this product. Please, send me a shipping label one should have been placed in the package, with a contact number. Send label to or : [protected]@att.net

Cynthia Collins
2727 Cove View Ct
Dacula Ga 30019

Thank you,
Cynthia Collins

I ordered reusable surgical masks on 3/29 and paid an extra $10 for this to be expedited. I sent a complaint on 3/30 because I did not get any order confirmation and saw that there were multiple complaints about this company as a scam company. They email me back my "confirmation number" and said it could be 2-6 weeks for the company to shift. I have not heard a single thing more from them.

On february 21, 2020 I ordered a nail fungus pen. I have still never received this project. The amount was $39.85. How can I get back my money? How can a company get away with this fraud and misrepresentation? The amount may not be a lot to some people but it is tome. Please help me to get this claim settled. I would really appreciate it. Thank you.

I ordered on 3/31 thru PayPal. Received two emails and bogus tracking numbers. Nothing received to date.
This website is a fake.
And I want my money back.
Marsha Brown

no.[protected]@ai-responders.com
Hi marsha brown,
Your order (73A456FE92) has recently shipped. The tracking number is 4208530892612927005302010000063602.
Ship Method: Default
Order Date: 03/31 12:43pm
Ship Date: 04/16 1:12pm
Shipping Address: 21515 n 57th ave
glendale, AZ 85308
US

Billing Address: 21515 n 57th ave
glendale, AZ 85308
US
Phone Number: [protected]
Email: [protected]@gmail.com
Items in Order:
Name Quantity Product Sku
Buy 10 - ProN95i™ Washable Mask 1 GRL-0365-10