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ZestAds Complaints 685

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2:55 pm EDT
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ZestAds (b2) procare (2pcs}

On april 13, 2020 I ordered item (b2) procare (2pcs) for a total price of $74.90. I paid for the items by paypal transaction id: 5c381943bt9216000. Payment was sent to [protected]@resolutionsupports.com. I have not recieved the items as of yet and cannot get contact with the seller. I want the articles I ordered or a refund of my money. I have added a copy of the pay pal transaction for the undelivered item.

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ZestAds Car scratch remover

Receipt # [protected] Invoice c12298759831604.1 I ordered this on March 5, 2020
have not received it it was paid March 5 on my Master Card

I ordered this from an add on facebook, I am very disappointed because
I need this product and thought it was the answer to my problem.

looking for some answers
Dianne Agan
[protected]@yahoo.com
[protected]

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3:30 pm EDT
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ZestAds Equinox robotic vacuum

I purchased this product from an ad on Facebook on April 7, 2020 for $90.91.
The transaction ID# is 9RS7139078282239.
I tried to follow the tracking information, but it dropped off completely. I contacted the tracking site and inquired about the problem. To date I have been unable to find out what's going on. I believe the site is stating the item was delivered, but I have not received it.
I have filled a case with PayPal in an attempt to resolve this issue. I just want the product I ordered.

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2:27 pm EDT
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ZestAds Product never received

I ordered (DIS)[B2F1 visorize mask (3 pcs + 6 filters) payed $ 55.32 dollers and I have never received email or product and would like to know what is going on or when I would receive my product please inform me at [protected]@charter.com and if not give me a refund the transaction ID: 0B982918S0893541G this was on 4/11/20

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4:54 pm EDT
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ZestAds Robotic vacuum cleaner

I purchased this vacuum on Facebook and paid through PayPal $105.90. Item arrived quickly but it does not work. I sent a notice to you along with pictures that you asked for. Finally got a response wanting the tracking number and pictures. I didn't have the mailing wrapper any longer so no tracking number.You said send it back and give you my tracking number. The US Postal Service does not track International Packages so I can't get a tracking number to send you. So now what? Am I paying for a product that I can't use? It will also cost me a lot of money to send this back to you, over 50.00 that I will not get back. I have read reviews of your company, and they are not good. Please respond soon as I would like this resolved.

Celeste Plourde

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10:07 am EDT
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ZestAds Lunavac

A Luna-Vac was advertised and that's what I paid for. I was sent some really cheap piece of plastic garbage that doesn't work and doesn't hold a charge.
I contacted customer service and after weeks of waiting for a reply, they pretty much told me too bad. I contacted them again asking for a complete refund as the product sent was not what was advertised. offered to return the ones they sent. I have yet to receive a reply.
STAY AWAY from this so-called company! You won't get what you pay for and Customer Service (what a joke) is non-existent!

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6:13 pm EDT
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ZestAds Weight loss patch

I purchased weight loss patches I have not received them to this day it's been over three weeks they have taken my money and I cannot hurt I have not heard from you all I would like my money back or my patches one of the two I'm about to make report to Better Business Bureau as well I would like for someone to contact me as soon as possible they have all of my information they were also taking all of my money and this is not professional at all to do this can you please contact me so I'm kind of way or I replace my money back on my debit card immediately I have enclosed a receipt where I paid for it and you all said it's on the way and that was over a week ago I have not received anything someone please contact me back

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10:33 am EDT
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ZestAds Flashlights

May 14th I was on that site looking around and Thought it has moor info and when I got off got a notice from paypal that they sent a payment to ZestAds $131.90 for trans (8PU131600C7522139 ) could you please help me I don't have that kind of money and if I did I would not have to spend it on a flashlight

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9:55 am EDT
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ZestAds [B5F5] PL-0095-10 -TP360 pro flashlight - it's been almost a month and no products

I placed an order Order date: 03/19 11:59 am order #9B4400C766. I have not received my products yet. I've emailed [protected]@hasslefreemart.com & [protected]@hotproductssale.com. I paid $111.90 including shipping and haven't received a response or received my products. If there is no resolution I will be contacting Facebook about bad business practices going on.

Please deliver my flashlights or refund my complete payment.

Veronica Baker

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3:52 pm EDT
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ZestAds Zoomba

I purchased 2 Zoombas on April 18, 2020. I Still have not received them. I paid with PayPal. I paid the bill from them but still not items. The transaction ID: 5PL14274MA767754U. Order #1FBBEqE14F. Tracking #LS317415190CN. Please deliver ASAP as they are gifts. Thank you for you cooperation in this matter. How much more do you want me to say about this? That I"m unset with your service, YES I am, so please do something about improving it.

Sincerely,

Joyce M Welch

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3:21 pm EDT
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ZestAds Face mask

Ordered a face mask on April 5th have not received a confirmation email about them getting the order. They did however withdraw money from my account. Have not received the product. In Paypal community ZestAds limited is now listed as a fraud company. Hundred of people are reporting that they purchased something that was never sent. I am asking if there is anyway to get my money back.

04/05/2020 Express Checkout Payment: ZestAds Limited
Visa x-1312 49.90 USD
ID: 2PV384307R544445R

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ZestAds (off) b! ewi-0108-01 dronex pro

I ordered a (OFF) I ordered a (OFF) B! EWi-0108-01 DroneX pro for 69.97 plus s&h $5.95 total $75.92 from ZestAds Limited thru Paypal on April 7 2020 Nothing received I have, e tried to get in touch with them and with Paypal several times but had no success anywhere. [protected]@aol.com The drone I ordered was to be a gift for my grandson for his birthday on May 03 I needed to get something else so I am asking to send back my money to paypal. for 69.97 plus s&h $5.95 total $75.92 from ZestAds Limited thru Paypal on April 7 2020 Nothing received I have, e tried to get in touch with them and with Paypal several times but had no success anywhere. [protected]@aol.com The drone I ordered was to be a gift for my grandson for his birthday on May 03 I needed to get something else so I am asking to send back my money to paypal.

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Update by Ron Hanna
May 11, 2020 5:10 pm EDT

I ordered a (OFF) B! EWi-0108-01 DroneX pro for 69.97 plus s&h $5.95 total $75.92 from ZestAds Limited thru Paypal on Apri 7 2020 Nothing received I hav, e tryed toget in touch with them and with Paypal several times but had no success anywhere. Skylab9999@aol.com

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ZestAds Id #9s223836xr459841d - aeroshield masks - $180.90

Ordered 2 masks 4/6/20 and tried to cancel the order a few days later when I saw that there were a lot of problems with the company being a scam. They said I didn't cancel it buy now I want the order canceled because I have never received the order. I have sent several emails, etc to try to get an answer from them but I have heard nothing. All I want is a refund for an order I have never received.

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Update by Joan Lighthart
May 21, 2020 9:33 am EDT

Still waiting for info on how to return masks for a refund.

Update by Joan Lighthart
May 19, 2020 8:41 am EDT

I want to return the masks for a refund of $180. Please send me info on returning them. Thank you for your anticipated help!
Joan Lighthart

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5:10 pm EDT
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ZestAds b2 equinox. ordered & paid for 3/25/20 so far no product. unable to contact company

Ordered B2 Equinox. on 3/25 and paid $185.90. I have not received B2 Equinox and can not contact ZestsAds Limited.

I received a receipt for payment with transaction ID: 6U244469Y8311983J

I would appreciate any help in resolving this matter.

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1:21 pm EDT
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ZestAds Equinox robot vacuum

Wow what can I say! Do not buy from these people! Buyer beware. I placed an order through zest ads (marketed on facebook - shame on me for falling for it) on 4/5/20, then received an email on 4/17/20 that it was finally shipped. As of 2 seconds ago, this "supposed shipment" has been stuck in china airport since 4/22/20. I emailed the company on 4/26/20, no reply. Have since opened a ticket with paypal for a refund. Emailed them again today. Worst company ever! This is why I try to buy products made in the usa wow I have learned my lesson.

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Kitty Plourde
US
May 16, 2020 5:04 pm EDT

Good luck getting PayPal to help you also, they seem to always find in favor of any company and not the consumer. I've had the same problem with the vacuum, although I got mine quickly, it doesn't work. Company wanted tracking number on the package, well I threw that away. Then they wanted pictures sent via email, I did that. It took 2 months after that for them to tell me to send the vacuum back along with the tracking number that is on the return package. Well, the US Postal Service does not track International Packages so, again, no tracking. This corrupt company knows this I bet so that's why they ask for the number. I will post on Facebook to NEVER BUY from this corrupt company.

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7:15 pm EDT
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ZestAds id #9s223836xr459841d - $180.90 never received

I ordered 2 masks thru Facebook then saw that there was a problem with the company. I tried to cancel it but they say I didn't do it. I'm now saying that I have never received my order and they and Paypal are not responding to me. In checking further I saw that this company has a lot of complaints and appears to be a fraud.
Please help me!

P.S. I have other emails, etc. but I'm having problems getting them to download. I hope what I downloaded is enough. Please let me know if you think you can help! We are retired, living on social security, and cannot afford to throw $180 away.

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Joan Lighthart
US
Jun 09, 2020 2:28 pm EDT

June 8, 2020 - I am still waiting for an address to return the wrong masks I received. I have sent you two different emails that I can be reached at before but here they are again - dobecat@hotmail or bogiejag@yahoo.com. This has been going on for months and I am ready to see if I can get some help from the Attorney General or some higher authority.

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Joan Lighthart
US
May 15, 2020 10:47 am EDT

I have emailed you, but just in case I'm attaching a copy. I am so happy that you are trying to help me solve this! My other email is bogiejag@yahoo.com.
Please help me get this refund!
Joan Lighthart

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Joan Lighthart
US
May 14, 2020 10:32 am EDT

I just received an order from them. I ordered 2 AeroShield Masks and received 5 Sports Masks with no instructions on how to return for a refund. I've sent them an email asking for help in returning these for a refund of my $180.90. I've tried to copy my email to send to you but it won't open up so I will let you know how I make out.

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2:45 pm EDT
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ZestAds N95 Masks

This is a terrible company. Ordered 10 N95 masks with priority shipment (additional $9.95). Ordered March 22 and received May 7.
The masks ARE NOT N95. They are a flimsy cycling mask. Tried to resolve but can't get a Chinese company to pay any attention once they have your money. I should have known better.
Terrible, non existent communication.
Buyer Beware

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GoSteelers
US
May 15, 2020 3:15 pm EDT

Zest Ads - why do you keep on responding to various folks with the same copied and pasted GARBAGE? And then when someone posts the tracking ID or proves you a SCAMMER, you disappear and no longer respond to them. This company is a FRAUD and LIE to everyone. I have seen extremely few get their orders in months after purchasing. The rest? Screwed.

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10:35 pm EDT
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ZestAds Max protector masks

I ordered my Max Protector Mask on 4/12/20 for a total of $172.89 and haven't received them yet. My order #0E9E95A1B8. I would like to have my money back by the company or PayPal. My email is [protected]@gmail.com. It's been almost a month. This is my first time ever ordering from PayPal/ Zest Ads Limited and I feel that if PayPal knew that this was a company that have been scamming people, they should have not let the payment go through. I spent my last on these mask to protect me and my family, because I don't have a job and I could have use the money and paid a reliable company. I want my money back ASAP.

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Daaniyan-Manii Petron
US
May 09, 2020 12:34 pm EDT

I ordered masks also; I was very frustrated to receive shipping notification a week after placing the order yet delivery took a month. Be aware, the masks are coming from China and are not sized for Americans.

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ZestAds Fat loss patches (mutsu) buy10 / free10

My trouble is between you and paypal.

Order: 3e6022f9b4 fat loss patches-buy10/10free total $88.92 + an.80 bordercross fee

4/30/20 at 10:52pm order placed. Checkout took me to page saying via paypal? (why)
So, I entered my debit card and order was placed. Receipt email received from paypal.
Then a order confirmation came from shipper. I noticed that the phone number was wrong, sent email to correct that. Went back to that email again and notice the entire shipping info was wrong!
Note at bottom... For any trouble or concerns email to [protected]@majorvalley.com.

Paypal somehow connected my order to their system, that I had only used a couple times prior to the year 2010! All the info was from freakin 10years ago. Well, I do not live there anymore (duh)❗

So, I sent another email asking for help because my order was going to wrong address.
(of course my payment type was current, and already charged/paid. With a.80 bordercross fee!?, that is never mentioned anywhere) arrrrrrrggggg❗❗❗❗❗
Oh oh! Now, a reply from shipper ([protected]@majorvalley.com) well they can not help because order has gone to warehouse already! Omg❗ then I go for paypal assistance.
What a game that is❗phone center closed❗chat help says go to message center. Arrrrggg❗
Told message center whole story, wait for reply= 7min=ok, waiting...11 little notes saying agent response in 7min, 8min, 1hour... Next morning message to me says you must have walked away? Yikeys❗
Filed complaint case with paypal finally. So they are working on it.
First thing paypal asked was for me to contact seller. (duh❗) so, I wait & I wait...

I just want the product I ordered sent to my current address❗
Or
A full refund❗ immediately❗... Of my money that they took immediately.

I know times are weird because of this covid-19 mess, but my god. If you sell, you best be there!

I have now learned my lesson. Never will I buy online again.
Fix your mess❗

Signed,
Lavonda buchan, michigan

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LaVonda Buchan
US
Jan 02, 2021 11:15 pm EST

This zest ads place needs to be stopped
Taken off of all social media.
You lie, do not communicate to customers, sell [censored], no refunding,
Grab our money right away, lie and say the order is already processed and cannot be cancelled then it takes
Two months to get what was ordered.
Just plain sucks!
It is freaking china... that's why.

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ZestAds Drone xpro!

I ordered and paid for a drone I haven't heard anything from you since I paid in full for it.i want my product or my money back asap.im not a well off person who can just take it. 75 96 is alot of money to me. This crap fictitious company rip offs is getting real old.im filling a claim with PayPal also. Send back the money or send product which is probably junk. I'd rather just have the money back. I'll never ever order anything online again

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Overview of ZestAds complaint handling

ZestAds reviews first appeared on Complaints Board on Aug 20, 2018. The latest review Spartan bag black back pack was posted on Mar 27, 2023. The latest complaint Cellphone case was resolved on May 09, 2021. ZestAds has an average consumer rating of 2 stars from 685 reviews. ZestAds has resolved 146 complaints.
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