Zaxby's review: grilled house zalad

On 9/13/19 around 11:55 I ordered a grilled chicken house Zalad and returned to work. The chicken was burned to the point of being black and I could not eat it. The problem I have with this is, the person had to have seen it that place it on my salad to begin with and should have just left it off completely . I returned to the store with my receipt and pictures the next day to speak with the manager and he gave my money back and apologized. He didn't ask what day or time this happened. I asked if he wanted the receipt with the time stamp to know who did this because it was clearly unacceptable, and he just looked at me funny and said sure. I don't think he cared at all who did it as most of the employees look nasty to begin with. I posted pictures on Facebook and many people have complained about that Zaxbys. I'm attaching photos for you to see. I will no longer be going back to that particular restaurant.

View 0 more photos