CB Fashion Tech Zara.com Incorrect order, item delivered to zara cfc mall store, no refund confirmation email till now!!! Nothing was processed for a week now!!

Zara.com review: Incorrect order, item delivered to zara cfc mall store, no refund confirmation email till now!!! Nothing was processed for a week now!!

Dahlia Hashim of EG

May 06, 2025 5:50 am EDT

Verified customer

Featured review

It is totally unacceptable to receive an incorrect order - [protected], item delivered back and received by Nada in the CFC store on April 29th (since a week from now). She confirmed that a refund confirmation email will be received on April 30th. I visited the branch again on May 1st 2025. Again just confirmations that I will receive this email shortly.
No refund confirmation email received till today May 6th, 2025.
Payment was done by visa.

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Zara.com - Incorrect order, item delivered to zara cfc mall store, no refund confirmation email till now!!! Nothing was processed for a week now!! - Photo 1

Zara.com - Incorrect order, item delivered to zara cfc mall store, no refund confirmation email till now!!! Nothing was processed for a week now!! - Photo 2

Zara.com - Incorrect order, item delivered to zara cfc mall store, no refund confirmation email till now!!! Nothing was processed for a week now!! - Photo 3

Zara.com - Incorrect order, item delivered to zara cfc mall store, no refund confirmation email till now!!! Nothing was processed for a week now!! - Photo 4

Zara.com - Incorrect order, item delivered to zara cfc mall store, no refund confirmation email till now!!! Nothing was processed for a week now!! - Photo 5

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Zara.com - rude staff ruined my shopping experience 42

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Zara.com - refunds/exchanges 10

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1800 800 080

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17%
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Brazil

More phone numbers

Zara.com emails

contact.es@zara.com

100%
Confidence score: 100%

Support

Zara.com address

Avenida de la Diputación s/n, Arteixo, 15142, Spain

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