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Z Galleriedo not purchase furniture from them

1

Z gallerie has beautiful pieces, but has innapropriate delivery. Item took over 1 month to arrive at my home. Furniture arrived damaged, second delivery took another month to arrived, arrived damaged as well. Customer service kept me on hold for 48 minutes, and third delivery was arranged. Third delivery arrived missing parts. 3 months later, I am still waiting on my bed delivery. I have not received a follow up call from Z Gallerie. Attempted contacting customer service today, but was left on hold for 43 minutes once again. Im a very frustrated customer. I wish I would have purchased furniture from a local furniture store. I will NEVER purchase furniture from Z Gallerie again.

Responses

  • Jf
    JFC325 Mar 14, 2013

    The worst customer service experience ever. on hold for 30 minutes or more and get hung up on. waiting for refund for over 5 months. DO NOT BUY FROM THEM

    0 Votes

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