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JM Refinishing Customer Service Phone, Email, Contacts

JM Refinishing
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JM Refinishing Reviews 10

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JM Refinishing they do not do good work and they don't care about their customers

they do not do good work and they don't care about their customers. Our tub looks worse now than it did before they refinished it. Save yourself the trouble and find a different company to work with.

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JM Refinishing I hired JM Refinishing LLC to do a tub glaze

I hired JM Refinishing LLC to do a tub glaze. The technician said he would give me a white drain spout, but he didn't. Another issue was that before I made the payment, I was told that there was a 2-year warranty, but after I paid, I found out it was only a 1-year warranty. Lastly, they kept giving me the runaround about caulking around the tub.

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JM Refinishing These dudes are a total joke

These dudes are a total joke. They was supposed to make my shower stall look good as new, but they didn't even tell us they was gonna take off the shower doors. I was like, whatever, just get it done. Then they said they ain't gonna put the doors back on, so we gotta do it ourselves. And then they said they gonna come back tomorrow to caulk, even though they had all the stuff with them. But now they saying they ain't gonna do it at all. I ain't no lawyer or nothing, but I'm gonna make sure everyone knows these guys can't be trusted. Don't waste your time or money with JM Refinishing LLC.

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JM Refinishing I hit up JM Refinishing LLC for a tub refinishing job, which I had done 15 years ago and it held up, but it was time to do it again

I hit up JM Refinishing LLC for a tub refinishing job, which I had done 15 years ago and it held up, but it was time to do it again. They came on 7/6, did the sanding, sprayed the finish, and caulked. I let it dry for three days before using. Everything looked fine, but now I see peeling in some places. Like, really? I called back to see if they would come out to touch up, and they said to send photos. I did, but no response. Now the number is disconnected! They advertise on FB/Meta. Watch out, y'all! I give them 2 stars for the job, but I'm unhappy with the cost and now no response!

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JM Refinishing Complaints 6

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JM Refinishing The compny messed up my shower head

The compny messed up my shower head. They shudnt have took it off.

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JM Refinishing I had some work done by JM Refinishing LLC and I gotta say, they need to step up their game when it comes to their warranty

I had some work done by JM Refinishing LLC and I gotta say, they need to step up their game when it comes to their warranty. I reported an issue two months ago and haven't heard back from them since. When I finally got in touch, they refused to repaint my bathtub. Now, every time I try to call, it goes straight to voicemail and the mailbox is full so I can't even leave a message. This guy is a real pain in the neck.

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JM Refinishing We hired this company to fix our new jetted tub's crack

We hired this company to fix our new jetted tub's crack. The tech came out to fix it, but within days the crack was visible again. We told the company, but they said we had to contact a specific person named ***. We called, but got no appointment time and were told we had to pay more or void our warranty. Be careful with this company, they don't respond to calls or emails easily after they get paid.

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Is JM Refinishing Legit?

JM Refinishing earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds JM Refinishing to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, JM Refinishing is known for their high standards and safety. If you're thinking about dealing with JM Refinishing, it's wise to check how they handle complaints.

We found clear and detailed contact information for JM Refinishing. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

JM Refinishing has claimed the domain name for jmrefinishing.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Jmrefinishing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Jmrefinishing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • While JM Refinishing has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The website belonging to JM Refinishing has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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JM Refinishing I hired JM Refinishing LLC to fix up my tub and they did it on 10/14

I hired JM Refinishing LLC to fix up my tub and they did it on 10/14. I told the technician that I wanted the anti-slip coating, but when he finished, he said he didn't do it. He promised to come back later to do it. I called the company on 10/20 to ask when they would come back, but they didn't answer the phone. I've called them many times since then, but they still don't answer. On 11/12, they texted me at 5:22PM to say they had an opening on Mon, but I couldn't make it because I had meetings scheduled. I've called them many times since then, but they still don't answer and their voicemail isn't set up. The tub reglaze is useless without the anti-slip coating, so I can't use it.

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JM Refinishing J&M Refinishing was hired in May to fix a small chip in a new tub

J&M Refinishing was hired in May to fix a small chip in a new tub. They decided to recoat the whole tub and charged an extra fee of $450 for a non-slip finish. The new finish is uncomfortable and rough, with two spots that sting badly when stepped on. It's impossible to sit in the tub to bathe. J&M has mostly ignored our requests for a remedy and we cannot trust them to fix it without causing further damage. We need to find another professional to help and a refund is necessary to start over.

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JM Refinishing So, I had a problem with JM Refinishing LLC

So, I had a problem with JM Refinishing LLC. They came a day late and the guy said he couldn't do the job and had to send someone else. The next day, the guy painted the bathtub the wrong color, not even close to the original color. I called and complained, and they sent the same guy the next day. He showed up with an attitude, not wearing a mask, and said he would leave if I kept pointing out his mistakes. He started doing the job, but never used an exhaust fan, so the dust was everywhere. I called and complained, but they didn't do anything. I gave them a 1-star review on Google maps and described what happened. They accused me of being racist and haven't responded to my emails or texts. It's really frustrating.

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About JM Refinishing

Screenshot JM Refinishing
JM Refinishing is a reputable company that specializes in providing high-quality refinishing services for a wide range of surfaces. With years of experience in the industry, the company has established itself as a leader in the field, offering exceptional services to clients across various sectors.

The company's team of experts is highly skilled and experienced in refinishing different surfaces, including bathtubs, countertops, tiles, and cabinets, among others. They use the latest techniques and equipment to ensure that every project is completed to the highest standards.

JM Refinishing is committed to providing its clients with exceptional services that meet their unique needs and preferences. They work closely with clients to understand their requirements and provide customized solutions that exceed their expectations.

The company uses only the highest quality materials and products to ensure that every project is durable and long-lasting. They also offer a range of colors and finishes to choose from, allowing clients to personalize their projects to their liking.

JM Refinishing is known for its exceptional customer service, with a team of friendly and knowledgeable staff always ready to assist clients with any questions or concerns they may have. They are committed to ensuring that every client is satisfied with their services and will go above and beyond to achieve this.

Overall, JM Refinishing is a reliable and trustworthy company that offers exceptional refinishing services to clients across various sectors. With their commitment to quality, customer service, and attention to detail, they are the go-to company for all your refinishing needs.

Overview of JM Refinishing complaint handling

JM Refinishing reviews first appeared on Complaints Board on Jun 9, 2023. The latest review they do not do good work and they don't care about their customers was posted on Jun 19, 2023. JM Refinishing has an average consumer rating of 1 stars from 10 reviews. JM Refinishing has resolved 0 complaints.
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  1. JM Refinishing Contacts

  2. JM Refinishing phone numbers
    +1 (856) 986-5335
    +1 (856) 986-5335
    Click up if you have successfully reached JM Refinishing by calling +1 (856) 986-5335 phone number 0 0 users reported that they have successfully reached JM Refinishing by calling +1 (856) 986-5335 phone number Click down if you have unsuccessfully reached JM Refinishing by calling +1 (856) 986-5335 phone number 0 0 users reported that they have UNsuccessfully reached JM Refinishing by calling +1 (856) 986-5335 phone number
  3. JM Refinishing emails
  4. JM Refinishing address
    100 Larwin Rd Ste 2009, Cherry Hill, New Jersey, 08034-1410, United States
  5. JM Refinishing social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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