YES! Communities review: home warranty
The complaint has been investigated and resolved to the customer’s satisfaction.
The company left an official comment on this complaint.
Bought my new home in the middle of May.. told the office about cracks on the wall inside our home and they say they would get it fix within 3 days, when the date was confirmed I missed work to be here and let the worker know where all the cracks were. No one should or called to cancel. Till this day no one has come to fix our ploblem. Third time I've missed work waiting for someone to show up. Lack of customer service that this location has is ridiculous
Danixa,
Thank you for your post. We are sorry to hear you were not provided the proper customer service, please contact our Resident Relations Department at 844-280-2203 and they can assist you with your outstanding maintenance issue on your new home as soon as possible.
Thank you for your post. We are sorry to hear you were not provided the proper customer service, please contact our Resident Relations Department at 844-280-2203 and they can assist you with your outstanding maintenance issue on your new home as soon as possible.
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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