FILE A COMPLAINT

Yanwendelivery of 4 parcels from aliexpress

1
J Jul 29, 2019

Hello,

I ordered 6 packages from Aliexpress well over 60 days ago (the specified time it takes for the parcel to arrive) through 'Yanwen Economic Air Mail', and only 4 have arrived. I have opened disputes on the Aliexpress Website, but am afraid that it is most likely a logistics problem opposed to a seller problem.

I would like to know what the customer service phone number is for deliveries to Australia, and what the process of delivering mail from the airport to destination is.

Here are the tracking numbers for 3 Yanwen Economic Air Mail packages that have failed to arrive, as well as a standard Aliexpress mail package that has also not been delivered.

S00000001787467
S00000001906832
S00000001758915

UBY7898508015122

My number 1 priority is locating the whereabouts of the packages at this particular time, as we can work to solve the problem from there.

Thanks, Jackson.

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