I had taken an appointment for cleaning on 10/21/2024 with Triangle Dentistry. They said they will do the X-ray first . I insisted that they do the cleaning first and then the xray as that is the way it is done by all the dental office I have visited.
They said they will not charge for the Xray and they continued. I was not even provided a shield which is illegal. But I just wanted the cleaning to be done. They said the doctor will do the evaluation. So, I waited and it was a long wait time. He only complained about my teeth and gums and then they said they cannot do the cleaning.
I appeal that none of their charges should be paid, since they said that Xrays will not be charged and the doctor’s evaluation would have been valid only after the cleaning.
Since they submitted the bill and it was paid, Blue Cross has denied my claim for service date 11/7/2024.
Request you to cancel the payment to Robert Long for service provided on 10/21/24 and send me the payment for services on 11/7/2024 as I have to pay the provider I am attaching both the EOB for your reference.
Recommendation: Never go to them. Having a huge board in agood shopping area doesn't mean they are good dentist