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Yahoo! review: caution everyone! arrogant and unresponsive company! 248

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Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

It is after several weeks of incessant e-mails and long distance phone calls to Yahoo! Offices in U.S. from Australia that I finally decided to write to you. I have been a small business customer of Yahoo! And I own and operate my web domain through the company. My company domain is www.gameplanconsultants.net.

A few weeks, my Yahoo account was deactivated. I have made at least fifteen calls to the U.S. at different Yahoo! numbers but no one can tell me why the account has been deactivated. Instead, I get a form reply directing me to the Yahoo! Website indicating the terms of service. A couple of Yahoo! people that I managed to get hold of told me that the deactivation “may” be initiated by the Billing Department, but no one is available to talk to me in the Billing Department. My Yahoo! Bills were automatically charged to my VISA account, and there has never been a problem with paying Yahoo!

I have my business mail through the Yahoo! account but have been unable to access it for several weeks. The company has my address book with all my important business contacts as well as all my business correspondence. In a complaint filed with the Better Business Bureau of Silicon Valley, I had requested that the company at least send me a file containing my address book and e-mails, and I would happily move to another web hosting site. I have not done anything whatsoever to violate the terms and conditions of my contract with Yahoo! The company is arrogant and unresponsive, and a thief. What they have done is analogous to a landlord evicting you without any notice and confiscating your property despite your paying all the rent on time and abiding by the terms of the rental agreement. I would strongly caution everyone against doing business with this company, or even to use any of their free services. You never know when they will shut you down. The damage caused to my business by Yahoo! easily runs into thousands of dollars. Unfortunately, being so far from Silicon Valley, I cannot sue the company yet. The rest, please beware.

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248 comments
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ktkuruvilason
, IN
Aug 21, 2018 6:00 am EDT

Hi,

I can't click on REPLY, FORWARD, SEARCH AND SON ON FUNCTIONS ARE NOT WORKING.

These functions are not working in my yahoo mail account.

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Uma1919
, US
Aug 20, 2018 11:26 am EDT

I regularly use my email id ... Since from last week I'm not able to access my mail id..

Step1 : open Yahoo login page
Step2 : enter email id - vijji_3m@yahoo.com

Results : Yahoo login says" sorry we don't recognise this mail id".

Can you please help to provide customer care number so that I can get issue resolved on call.

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Sri Lakshmi Packaging Concepts
, US
Aug 20, 2018 9:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir,

We would like to inform you that we are not able to access our mail(i.e., not able to view the mail) for the past 4 hours.

E-mail id : slpchsr@yahoo.com

Kindly expedite your action & sort out the issue immediately.

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Ammar Ali
, US
Aug 20, 2018 4:28 pm EDT

I can't access my mails.
There is an Error Temporary 2.
Please Solve my problem.

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Bill Hines
, US
Aug 20, 2018 1:44 pm EDT

Why are you accepting ad dollars from a site that posts the statement, "The Queen humiliates Kate" as click bait. See attached.

I plan on posting this to Facebook and Twitter and ask peoples opinion.

Facebook has fake news. Maybe we need your execs to go before congress and explain this blatant falsehood to get ad dollars. This makes me sick.

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Mragaret
, US
Aug 20, 2018 5:51 pm EDT

It would be nice to see some of the good things President Trump does instead of constantly badgering everything he does. News is suppose to be bias. Your just a bunch of Trump hating liberals. Your going to end up like a lot of other outlets that crumble because people are tired of the bull.

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Uko Bassey
, US
Aug 20, 2018 8:42 pm EDT

A fraudulent act of hacking my yahoo account
joemjane@yahoo.com
and replacing my recovery phone with his mobile
thereby gaining access and sending illicit mails
the mobile number is [protected]
kindly block access thanks

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Dolly Tomar
, US
Aug 20, 2018 4:22 pm EDT

Sir actually I forget my Yahoo account password that is tomar_dolly@yahoo.in . In my account I also set account key but which number I added in account recently I lost my mobile . So because of that I can't recover my account please sir help me it's very urgent I totally depends on my mail account it's very important for me

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lim jun june
, US
Aug 20, 2018 10:44 am EDT

I recently join back after 6 years when i log in I wanted to check my mailbox but it was error 2 . Please fix it . My email : limjunjune@yahoo.com

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Peter Olsson
, US
Aug 20, 2018 3:50 pm EDT

Yahoo new privacy and terms ( (Yahoo is now part of Oath)is not allowing me to get into my emails.
I have selected I Accept and the icon goes grey and nothing else happens effectively locking me out of my emails.
What are you doing to resolve this issue?

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Kimberly Macgregor
, US
Aug 20, 2018 8:55 am EDT

I am trying to accept the new Yahoo Privacy and Terms, but when I try to accept it says something has gone wrong and to start over. I can't skip it either as I get the same message. Please correct this as I need into my mail.

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Rakesh Chahota
, IN
Aug 20, 2018 9:52 pm EDT

My yahoo mail account rkchahota@yahoo.com was hacked on 17th April, I changed the passwords and introduced additional security feature to my yahoo account. But now this account not functioning properly. mail are going but inbox is not showing any incoming mail. Please restore my yahoo account. with best regards.

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Sakthivel P
, US
Aug 20, 2018 1:57 pm EDT

My email id is sakthivelp91@yahoo.com

I forgot my yahoo mail login password and iam not having details like childhood dood name, born town et.

So please do some thing to reset my password..

Kindly reply to this email id: sakthivelphase@gmail.com

Thanks in advance.
Sakthivel P

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Lyon Kriz
, US
Aug 20, 2018 1:37 pm EDT

Yahoo u low idiotic bankrupt company u keep hijacking and spamming my mozilla, i want google, not trash like yahoo. Stop bothering us with your [censored]ty search engine. Nobody want that piece of [censored]. Why dont u guys bangkrupt sooner and go to hell? i really hate yahoo and hope u guys disappear! [censored] you!

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Sanjeev kulshrestha
, US
Aug 20, 2018 9:51 am EDT

Hi,

Please stop all type of unauthorized mail form my mail box sanjeev10_kul10@yahoo.com I am using this form my career beginning . I dont want to change my Email ID.

Please stop all promotional Mails and unauthorized mails .

regards
Sanjeev

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Styles231
, US
Aug 20, 2018 6:40 pm EDT

This guy, called Donald wood that uses the yahoo mail, threatened someone with criminal persecution beacuse he wouldn't stop sending him e mails, iam not mentioning names! Something also must be done about Jeremy reuling!

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Brittney Galvan
, US
Aug 21, 2018 12:46 am EDT

Every time I delete my mail it goes right back from where I deleted it from.

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johnboy1945
, GB
Aug 20, 2018 1:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

There are 2 old posts i cant delete in my coments "an error has occurred try again later" these posts are old please can you sort out the problem, John

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fconnollyma
, US
Aug 20, 2018 8:04 am EDT

if yahoo cannot put the story on 1 page I will not read them anymore.

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Mehraj bhat
, IN
Aug 20, 2018 11:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am using FB since 2007 but my I forgot my password
Kindly help me because this account is too important for me
You can call me ±[protected]
Or you can mail me mehrajbhat354@gmail.com

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Rimantas Venckus
, US
Aug 20, 2018 6:22 pm EDT

Opens pop up " Before you continue", at the bottom OK and MANAGE buttons. If I press any of them I got "Oops, something went wrong" and button " Start again",
and again the same story. It is loop of errors. can't even get to login page. [censored] !

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Johnyoung
, GB
Aug 21, 2018 4:16 am EDT

Ive had an email account with yahoo for alot of years now im hapoy with the service i get but not happy when i cant get into my emails i cant get to change my number it keeps bringing up my old number please can you help.

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Betty Lee LONG
, US
Aug 20, 2018 10:51 am EDT

i can't get in my email all i get is the stupid prove ur not a robot crap... Fix it?

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Gayan Kts
, US
Aug 20, 2018 9:57 am EDT

fishing attack
yahoo. com

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Evelyn Ferreira
, US
Aug 20, 2018 1:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have noted once again that an original post to a news article was changed by one of your editors to include what appears to be swear words ( e.g. #$%$!) . This is not the first time it has happened and this practice must be stopped! This is definitely not a productive use of time by your staff.

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lucian iordache
, GB
Aug 20, 2018 12:00 pm EDT

Hy, in date 30/31 05 2018 has dissapeared a lot of emails from inbox without deleted them. on mobile phone i seen them but I can not see them on my computer. Please return them to your inbox.Thank you!.iordache32@yahoo.com Win 7 ultimate, Mozilla firefox. Android 7, Samsung Experience version 8.1

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Cj Gelatine
, US
Aug 20, 2018 10:20 pm EDT

This is to Complaint that YAHOO A/c - contact@cjgelatineproducts.com Not Working SINCE 26/7/18. Complaint EMAILs Sent To YAHOO, No Revert Since 3 Days Now?

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Christopher boyle
, US
Aug 15, 2018 12:15 pm EDT

Why has my rocketmail suddenly stopped working

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Kaibal
, DZ
Aug 15, 2018 2:05 pm EDT

We are NGO, we put the creation date of our NGO as date of birth when we created our account which is under the legal age (16), what we can do to reactivate our email?

sun.environment@yahoo.fr

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A.Y
, US
Aug 16, 2018 12:14 am EDT

I cannot log into my account because you have refused to text me an account key. I haven't been able to log into may account for almost a month or so now. Account is funke_o2005@yahoo.com.

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ganmek bee
, MY
Aug 15, 2018 12:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

20th June 2018 my indentity was stolen by someone using email add: gen5668@yahoo.com for cheating another peaple to solve money problem. Please stop and close this email account . I made police reports and met CMCM ofiicer regarding this case. I want to explain that if who received the email like this pls ignored it. tq

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Dan Engledow
, US
Aug 15, 2018 1:10 pm EDT

Placed an order for $124.45 over 3 weeks go. No ship date, no confirmation number, no replies to emails and the phone number rings once and disconnects. As far as I'm concerned this is fraudulent business practice and they should not be allowed to be part of Yahoo Live Stores. I will be contacting the better business bureau.

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Dean Chandler
, US
Aug 15, 2018 8:41 pm EDT

A Boston teams fan who likes to post on my teams' message boards (and, only my teams, I don't troll other boards). The Red Sox boards are being overrun by Yankees trolls, who create fake accounts, and actual fans posts (including mine) are being continuously deleted, while troll posts remain.

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kameswara dandibhatla
, US
Aug 15, 2018 9:41 am EDT

messages are getting deleted in front of me and i can.t do any thing
all msgs up to 2017 were deleted
i request you to restore my messsages from last ten days to my inbox

dk rao
[protected]

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Jhim KangLord Pilapil
, US
Aug 15, 2018 5:26 pm EDT

Hi, i have problem with my yahoo, this is my yahoomail kenbruno@yahoo.com and deleted my alternative email which is the adea.aaron@gmail.com..but when i tried to retrieve my yahoomail the "adea.aaron@gmail.com" still exist as my alternative email and i need to delete that adea.aaron@gmail.com as retrieving mail..plss help thanks in advance..

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Ranjit Bahadur Rana
, AU
Aug 15, 2018 3:22 pm EDT

My old phone got stolen and new number is [protected] (i.e. Apple). I tried many ways troubleshooting and since using Apple I have not been able to access my email with important messages.

Please send me details at ramhazur@gmail.com

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JMT63
, US
Aug 15, 2018 6:40 pm EDT

Sender is Raven@whitefide.com.
I have unsubscribed I can tell you how many times.
I have also blocked them in my settings but they just keep coming.
How the heck can I stop them?
It is totally out of control. Many days they send up to 18...

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Chama Mwenso
, US
Aug 15, 2018 2:30 pm EDT

My yahoo mail is not updating on my iPhone 5, I've not experienced this since I started using this phone in 2013. I am only able to access mail dated April 2018 and before

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jayne symons
, US
Aug 16, 2018 12:21 am EDT

hi i am receiving daily spam emails from a company called DEAL BISTRO .
chef@snd.dealbistro.co.uk I HAVE BLOCKED THIS EMAIL AND yet im still getting spam mail from them

They send daily messages about life insurance, and various other things

ADVICE PLEASE

TIA JAYNE

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Ultimate
, US
Aug 14, 2018 5:53 pm EDT

Why does Yahoo support shorts to illegally manipulate stockprices and destroy good companies in that proces...
Why do you support naked shorts and malicious hedgies.
Why do you allow to post outrageous lies about clear scientific research.