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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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D
9:33 am EDT

Yahoo! yahoo comments

I'd like to propose that Yahoo comments section be turned off. This section has become a playground for trolls and artificial accounts. Example, one user account that I clicked on (Tigerhaze) has over 23, 008 reactions. I truly don't believe that this was Yahoo's intention behind the comments section. In an ever increasingly divided political climate, this does nothing to calm the tensions.

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J
2:47 pm EDT

Yahoo! yahoo. ie mail customer service

Trying to access customer service results in such an infuriating tail chasing exercise which results in no service, directs people to ‘buy' access to their phone service. Dishonest, sneaky, and greedy, Yahoo!

All I wanted to know was how to add email addresses to my contacts automatically, but this information seems to be top secret, if you find out, share the secret!

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6:23 pm EDT

Yahoo! email received from yahoo email address which has no reply address

harahani1001@yahoo.com
Harshani Ranasinghe
Subject: Re: Web form submission from: Free tax clinic > Inline components
I received an email from the the webform with about email address and the rely on this email address says no such email address exists.

Harshani Ranasinhage
Yesterday, 11:03 PM
harahani1001@yahoo.com;Indra Abeysekera
Free tax clinic booking by: Anonymous

Name
Harshani Ranasinhage

Mobile number
0424040557

Email address
harahani1001@yahoo.com

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C
11:39 am EDT

Yahoo! comments section

I have been following the comments on yahoo articles for years. There has been an obvious uptick in blatantly fake accounts that swarm certain topics and flood the comments section with what appears to be propaganda in an attempt to influence public perception of the general consensus on various issues. Like I said, I have been following for years, and the change in tone and points of view have changed in what appears an artificial way. I have noticed that the swarming tactic employed by these fake accounts causes the top comments thread to get "hijacked" so that all a normal person is able to see are comments posted by trolls- we're talking about accounts with tens of thousands of comments spanning time periods that roughly coincide with the trump campaign and Russia's attempts to influence Americans to support his policies and vote for him. Are you guys aware that this is happening in your forum? Could you please provide normal people a tool so we don't have to see it anymore? My suggestion would be that a thumb down mutes the person being thumbed down- seems like the trolls would effectively weed themselves out, or at least self-quarantine themselves into a virtual echo-chamber where they could just troll themselves and leave the rest of us normal people alone. I've tried muting habitual reoffenders that post objectionable comments, but the sheer number of them would be unmanageable without some sort of automated tool I could use. I've been an avid consumer of yahoo news and an active participant in discussions, but these troll accounts are completely ruining the experience for everyone.

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Y
5:06 pm EDT

Yahoo! new format of yahoo mail

New format of Yahoo Mail is absolute garbage. I can't change the size, font, or any formatting to my emails. Who decided this is a good idea? Guess I will be moving over to gmail now. And now I am being told that my complaint is too short? WTF? Get a grip, Yahoo. You are losing clients all over the place - just take a look at the messenger boards. Please - look at your customers... why would you not respect their requests? Don't you have ANY customer service?

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B
5:34 am EDT

Yahoo! yahoo email

On the top of my email, and everyone elses I guess, there is a paid advertisment looking very much like an unopened email.

I find this to be stressing and, more so, a way to deceive people into reading the advertisment.

I have always liked my yahoo email but I find this to be dishonest. Adding to that you further harass me about not turning on more advertisments with regular pop-ups which you will have to turn off to continue your emails and that they are often set to pop-up just when you are about to make reply or something important. It is such a nusance which should not be ok. Of course I can change email provider, like so many others but I don't think this ok, I am certain you do this because you know many of your specific users are not quick to change, which is why I make this complaint.

I hope you will reconsidder your advertisment strategy.

This is a formal complaint and I aim to report what I see as deceptive advertisment to the danish consumer council.

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Linda8382
, US
Jun 26, 2019 3:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This might be of help to anyone out there, if Interested in having your credit score repaired or boosted then contact Dennis Walker, He works with discretion and does all sorts of hacks, I would prefer to let his services speak for itself. You can contact him on ghostmaron47 at gmail dot com. Thank me later.

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M
1:13 pm EDT

Yahoo! yahoo email customer support

Discovered that one of my yahoo accounts cannot be added to the current one and that the only access I can have to it is through Microsoft Edge. Contacted Yahoo customer support and they connected me with one of their head technicians. All I asked was if the account could be added through the email application on my computer. He said he could do it at first and required access to my computer. I okayed it. Then he starts pointing out things in my computer system and gives me a long lecture on what happened, why it happened and what I need to do about it. Then he wants to charge me $180 for his service. Then he goes back into a long lecture as to how to go about making corrections to the system. I asked him three times if he could fix the problem. When he tells me he can't, I tell him he just wasted an hour of my f-ing time for nothing and he hangs up. I didn't ask for a lecture. I simply asked if he could correct the problem with adding the account to the other one!

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N
2:35 pm EDT

Yahoo! yahoo mail

Hi I have repeatedly tried to access my yahoo account [protected]@yahoo.co.uk I am
Now getting a message with tells me UH OH we cannot recover your account online. I clicked on forgotten password and am pretty sure I answered my security questions correctly how ever one I was probably unsure of. Is there anyway I can gain access to me account as it's the default email for my Instagram, you will see over the past few hours. Email being received from insta with security codes to help me gain access insta

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R
8:26 am EDT

Yahoo! I want to retrieve my yahoo mail

I'm Raymond Pordaliza from Philippines and I owned a yahoo mail account and unfortunately this yahoo mail account was not in use in this time because I forgot my password and not having an access to my binded phone number because it was lost two (2) years ago. And my Facebook account was bind to my unretrieved yahoo mail account and I can't access my FB because the verification code is in my yahoo mail account. Can I ask some help regarding this? Please.

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G
10:15 pm EDT

Yahoo! response to comment section

To whom it may concern,

I was reading the comments section on yahoo regarding Jagmeet singh and the Quebecs new law regarding wearing religious symbols. Majority of the comments were in regards to the turban. people were making fun of the turban, , , ie its on too tight, it must smell underneath, , its toilet paper, , , its a rag etc etc etc...

so I made comment, , , , , and it was not vulgar and it was not racist …

BUT IT WAS REMOVED... WHY IS THIS... YOU ALLOW FOUL RACISIT COMMENTS BUT REMOVE MY REBUTTAL...

I WILL TAKE THIS TO THE PRESS, , I TOOK PICTURES OF THE COMMENT... PLEASE
EXPLAIN...………..

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G
Gurinder gsandhu19
, US
Jun 23, 2019 7:49 am EDT

To whom it may concern,

I was reading the comments section on yahoo regarding Jagmeet singh and the Quebecs new law regarding wearing religious symbols. Majority of the comments were in regards to the turban. people were making fun of the turban, , , ie its on too tight, it must smell underneath, , its toilet paper, , , its a rag etc etc etc...

so I made comment, , , , , and it was not vulgar and it was not racist …

BUT IT WAS REMOVED... WHY IS THIS... YOU ALLOW FOUL RACISIT COMMENTS BUT REMOVE MY REBUTTAL...

I WILL TAKE THIS TO THE PRESS, , I TOOK PICTURES OF THE COMMENT... PLEASE
EXPLAIN...………..

ComplaintsBoard
S
8:36 am EDT

Yahoo! email

I have not been able to access my email for 5 days it will not accept my pasword and always says the page is unavailable it directs you to change your password which does no good it just keeps repeating the same thing over and over i am constantly having promblems with yahoo were the hell has customer service gone. i have tried to talk to what is supposed to be yahoo on line tech support and the first thing they want is my credit card with the charges starting a $150.00 dollars this is [censored]

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D
11:08 am EDT

Yahoo! email

I dont have access to any of the recovery emails or phone numbers to reset my password, yall are trying to charge me 50 dollars to get my password reset, I need the account to get my act scores to go to college. I dont have 50 bucks to reopen an old email that's suppose to be free anyway. It's no wonder people use Google instead now. I can just retake the act for cheaper than trying to reopen this account.

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R
4:24 pm EDT

Yahoo! being harassed by yahoo.

This morning(17 June 19) I spent two hours trying to get into my e-mail at yahoo. I recieved an e-mail at another free mail provider(not yahoo) stating my yahoo e-mail had been hacked and that I would have to change my password. Thats how it started. Yahoo than had me go through all kinds of procedures on security. When I had to prove I was't a robot many times that was it. I started deleteing my yahoo account. That is when yahoo unlocked my e-mail and let me into my e-mail. Then I started getting all kinds of e-mails from yahoo at my not yahoo account. I then deleted my second e-mail account from my yahoo security part of yahoo mail. Then I started getting phone calls from yahoo. I than starting blocking these numbers. I am sick and tried of yahoo. So I decided to delete my yahoo account all to gether. I called the number back that keeps calling from yahoo.Told them who I was and the they hung up. I tried 3 more times and got hung up on. I do not need yahoo. I just want them to go away and stop harassing me. I have found out since it is just impossible to delete my yahoo account. Any number I call that I can find for yahoo does not put you through to a live person and the hangs up on you. I need help here.

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Update by Rose73
Jun 17, 2019 7:33 pm EDT

I got help from my Microsoft account. They deleted yahoo for me and fixed my PC. Thank you Microsoft. Maybe now with the account deleted and the block on my phone yahoo will go away.

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6:31 am EDT

Yahoo! receipt of a mail regarding deactivation of email account

I quote as well as attach below a message purportedly received on my Email i.e. [protected]@yahoo.com from yahoo mail :

Quote

Access to e-mail is about to expire, You have violated your yahoo terms and conditions, We recommend that you verify your yahoo account. Failure to oblige will lead to final DE-Activation of your account within 24Hrs.

Please use the attachment to Verify your account and Your e-mail will be Verified automatically.

Unquote

Pls confirm authenticity of the quoted portion. If this mail is authentic, pls advise the terms and conditions that we have violated.

Thanks & regds
Prem Nath Mehani
[protected]@yahoo.com

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Y
2:56 pm EDT

Yahoo! service

I have been a user of Yahoo since 1998, my original yahoo mail address : [protected]@ yahoo.com, I no longer have access to this account due to YAHOO's security [censored], I opened an account as [protected]@yahoo.com, I no longer have access to this account due t=YAHOO's security [censored]. I currently have an account as [protected]@yahoo.com, which provides substandard service. I use Yahoo as my Homepage, and everytime I open it I am blasted with sales ads, Now today I see the top issue on your web page is an ad, and an additional topic below is about an ad. I am sorry but unless Yahoo goes back to being a web server and not an ad server, I will have to transition to google.

Thanks,
Haba

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N
9:08 am EDT

Yahoo! overt sex acts displayed on main page

Thursday June 13 @8:20am, I was quickly scrolling through the Yahoo!'s main page when my young children came to ask for something. As I swiped one last time before answering, we were all stunned and angered at a full feature graphic of interabled couples performing explicit sex acts supposedly from cosmopolitan mag. DO NOT PUT X RATED MATERIAL ON A MAIN PAGE DISPLAY! BAD. Here is your URL for the pics displayed : https://www.yahoo.com/lifestyle/5-sex-positions-interabled-couples-190500926.html.

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D
4:36 am EDT

Yahoo! email deleted

I set up a second yahoo account to send some targeted emails (50 email addresses ata time) to user of my listserv who had duplicated accounts. After sending the scond batch - MY ACCOUNT HAS DISAPPEARED. No warning - no discussion - just deleted. And - as usual - can't find a help address to discuss with yahoo directly.

Guess I'll just use my gmail account

I would like the email account reinstated so I can see the email addresses that no longer exist and remove them from my mailing list.

autocatmod999

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2:14 pm EDT

Yahoo! mail!!

I've very upset and saddened when I signed into alexdagreat101 my email account today. To find out all my stuff had been erased, I am now an emotional wreck and seeking council. I have had that email account for over 15 years and have irreplaceable sentimental emails, archives pics and attachments that I can not receive again. So I need my attachments and inbox retrieved back right away, because they failed to give me any warning of any such doing.

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8:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! your warped coverage of president trump

I use your news service regularly and have put up with the constant Yahoo contributors attacking Trump on every level. Be fair, the fact you dint like him does not justify a totally one sided view.

Trust me you are pissing off a excellent customer base that likes your services.

Although not vocal they are in large numbers

Perry Bergelt
Scottsdale AZ
[protected]

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J
7:17 pm EDT

Yahoo! investorplace news article legality

Investorplace posted and article on Yahoo saying that NIO stock price is going to Zero. Yahoo shouldn't allow this company to post this fake news. They are widely known to short stocks while posting negative news articles. It's called Short and Distort. There are 50 complaints to the Better Business Bureau. This is illegal and hurts shareholders that aren't familiar with thier scare tactics. Please show your legal team. Thank you

https://finance.yahoo.com/news/nio-stock-price-could-hit-143210210.html

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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