Yahoo!
reviews and complaints

I made a decision to delete my yahoo account based on getting lots of spam, plus the service is terrible. I have never had problems with logging into the account, always use right password and ID, but every time I put the same information to approve the page deleting it doesn't accept it.

I just have no words to say. Looks like I have to hire a lawyer to delete those tons of spam.

I usually go to Yahoo News and Finance to read articles. Lately, there have been constant video ads with loud volume playing with no apparent place to put the ad on mute. This is extremely distracting while I am at work, at the library/ at home with a sleeping baby next to me. It has been such a turn off that I have just been googling articles to read and going to other sources that don't force me to listen to a loud ad.

If you're going to force a video ad on me, can you at least do what Facebook does and put the default sound at mute with the option to turn on the sound? I go to the site to READ articles, NOT WATCH videos.

there is annoying audio commercials that pop up without me clicking link. Inaudible video commercials are annoying enough. I will not be returning regularly again until this is disabled. I am very unhappy because I've relied on Yahoo for over 30 years. Now I will be looking for another financial website to visit on a daily basis. The most annoying thing is a loud audio video ad that completely disrupts my reading articles.

A recent change now provides me with a "reaction" to the home page news stories when browsed on my iPhone. Whenever I flick across the different stories I see what the last person to comment has to say about it.
So far most of these reactions have been racist, violent, insulting, swearing (although with swapped letters to avoid detection) or amazingly dumb and Ill informed.
There seems no way to hide these?
Firstly, I'd prefer not to see the comments as they are not useful and have nothing to do with the news.
Secondly, children will see these while simply looking at the news so also get to read the the messages at the same time.
Please can you give an "opt in" option to see these or at least monitor the reactions before displaying them on your front page.
Preferably remove them altogether or move them to a separate discussion area requiring a login?
Thanks

Highlighting this article on your home page and offering customers the opportunity to see a woman being pushed to her death just defies belief. The thought process behind this can only be: an innocent person's terrible death is entertaining and will generate hits for Yahoo. This is not simply unethical, this is monstrous. That your corporation would encourage people, especially the children who will happen on this article when wanting to view their email, to approach human life in this way can only show that those making the decisions for Yahoo are devoid of any morality at all and should be kept from promoting this attitude in others. Something like this should be grounds for revoking any licence to print "journalistic" stories altogether. This may be the internet, but Yahoo should be held accountable, like any news agency, for encouraging an inhuman ideology.

[protected]@yahoo.ca

I am receiving adverts at the top of my inbox every time I look at it. I DO NOT WANT THEM. I have tried every device you offer to remove them and to log out of future items but nothing works and all your links take me back to the same place. Nothing works. The same adverts keep turning up even though you say you will act on my telling you they are offensive to me. I have opted out and still they keep coming. STOP THEM!

Please. Can the content on the news feed get any more salacious? May we please get some relevant news--real news? I'm embarrassed to see it, and I'm not the only one. I seriously don't care about reality "stars, " unsavory stories, and whatever else is supposed to attract my attention because it's gross. Either rise above stupid clickbait or I quit using Yahoo.

Starting the beginning of August, yahoo e-mail keeps timing out and crashing. Looks like you are putting in an upgraded version. I tried to switch to the new version but switched back because its performance wasn't any better. Please wait to roll out an upgrade when "you have your act together". Yahoo mail is basically unusable to me now and it is the only personal e-mail service I use (don't use gmail yet).

I really love this page and have been an avid user for about 5 years. However I think this week I will have to begin using CNN and others. Here is why.

I have been getting a Bell Canada Survey and a Microsoft Update Request generated from you page at least 15 times a day since Monday. I have also had this bell request in previous weeks and the only ways to escape them are to either fill out this bogus survey or to close the Yahoo pages entirely.

I cannot believe that you are actively trying to monetize your site like this and will be writing a similar complaint to Bell Canada who I am sure did not commission this ad either. Both companies need to take a more active approach to ensure your users are not irritated to these lengths.

When I go on the Internet my Yahoo page comes up giving me the latest news etc. When I click on a news item and start to read it another item (IndiaOnClick) over takes the spot and I have no way of going back to the story I want to read. I don't know if this is just Yahoo selling the advertising but if I can't read the news story I will need to get another search engine. Thanks.

My id: [protected]@yahoo.com
I have certain mail groups. All these days when I type the group name in 'To' field while composing a mail, it automatically used to provide the complete mail list in that group. For example, in my group "religious-2", I have 68 persons listed. But today it shows only 23 persons.
Hence I am unable to send mails to the groups.

I recently tried posting comments on the Yahoo message boards regarding the article "Trump denies he called the white house a dump"posted on Aug 2, 2017. I tried posting comments at around 1145 PM, Aug 2, 2017. This is the full context of my post which was consistently denied, and not posted.

'Everybody knows Trump has a big mouth. And everybody knows he regularly sticks his foot in it. But I also believe that the MSM (and other 'news outlets') regularly report a bunch of garbage to purposely embarrass Trump and make him look bad. C'mon folks. You DO NOT become a billionaire with worldwide business ventures and global investments by being stupid! Only a fool would believe that!'

What is going on with the censorship on these message boards? This post has no obscenities, no abusive language, and no hurtful content! I tried posting it numerous times to no avail. This is NOT the first time this has happened. It is a reoccurring theme. Please respond with an explanation. I'm curious as to why this is consistently happening!

I have been a yahoo mail user for more than 10 years. In the last few years the so called "news" I am bombarded with when I log-out of my email account is absolutely disgusting. I do not wish to see endless stories of rape, horrific violence, and nonsense, hence I do not buy tabloid papers, nor watch that kind of news.

I keep informed as I wish too, and support many initiatives for positive human development. I do not expect nor appreciate the barrage of horrific information that Yahoo sends my way, nor understand why this is present, necessary or of any use to anyone.

Yahoo PLEASE address this situation and improve it immediately, for the sake of yourselves, your subscribers and really the whole of humanity. The effect of this cannot be underestimated. It's overdone, everywhere.

It would just be great to have an email provider taking a different route and providing it's subscribers with positive input and influences, just like the thought for the day on the Tube, trailblazing.

August 2, 2017 @ 11:30 AM. I see yet another sponsored ad for MacKeeper on the Yahoo home page. MacKeeper is a well-known malware distribution platform. They are very aggressive with advertising and targeting those who post anything negative about their product, but as an administrator of Macintosh systems at a college in Canada, I can tell you I see a lot of students with this software on their systems and invariably they need help removing it. There is a Macworld magazine article that explains how to remove this software without going into why you would want to, as the parent company (formerly Zeobit, now Kromtech Alliance) tends to sue anyone who claims their software is no good. Their software is not malware, but it does little good for your Mac in my opinion and I believe it is often bundled with malware that is installed at the same time, taking over your Internet searches and causing pop-up ads. The software is often deliberately not very good at uninstalling itself, so you generally need help getting rid of it.

I currently use Malwarebytes for Mac to remove this blight from student computers.

Please do not accept ads from this company. Their whole business model is based upon deception.

why the hell can i sign into my email with my password. this just started this afternoon...i checked my email then signed out and tried to sign back in and now my account and password aren't being recognized...i have important documents in my email that come daily, Ive had this account for years...someone is going to face legal action over this unnecessary problem

Please review news stories and validate them, before allowing them to be presented on the Yahoo Home Page as REAL news. If you find a media outlet such as CNS news or InfoWars to be consistently spreading lies, please stop running their stories on your Home Page. Showing lies as news is irresponsible. Thank you.

Here are some additional websites that are known to publish untrue stores:
AmericanNews.com
BigAmericanNews.com
ChristWire.org
CivicTribune.com
DCGazette.com
DailyCurrant.com
EmpireNews.com
MediaMass.net
NationalReport.net
NewsBiscuit.com
News-Hound.com
NewsMutiny.com
PoliticalEars.com
RealNewsRightNow.com
TheUsPatriot.com

On 30 July 2017, I saw an article showing a severed arm that might belong to a victim of a plane crash. https://sg.yahoo.com/news/human-remains-found-mont-blanc-may-belong-air-191453143.html

The photo might disturb some viewers who know the victims of the crash.

I hope yahoo could have a button to report such articles (not just comments), and ensure that their content does not offend any of their readers, regardless of the article source, before sharing them.

Incident date - Today 28th - Jul - 2017
I am trying to gain access to my Yahoo! email address that i have not accessed in a year. I have forgotten my password and the recovery email address i have listed is incorrect (I put "[protected]@yahoo.com", instead of the correct "[protected]@yahoo.co.uk").
I called the customer care team to try and rectify this and the agent did not understand my complaint. I have worked in telecommunications and know how to communicate clearly, this did not help. The agent insisted it would cost me money to rectify the problem, which cannot be correct. If this is correct this is an outrage, that it would cost money for some simple technical assistance, (changing .com to .co.uk).
The agent refused to escalate the call and palmed me off by saying my request was complete, which it is not.
I would like to know if the information i received was correct and if it is common practice to charge money for this kind of service.

I am disgusted by what I am bombarded with every day whenever I want to open my mail. Constant stream of storys on rape, violence, murder, suicide, paedophilia. Is this what you call "need to know news"?
Nothing on politics, the enviroment, education, science. No just a constant stream of sick depraved sensationalism. Its enough to make you think theres some kind of conspiracy behind yahoo's so called "news" team to toxify & pollute peoples minds with fear.
Its got to the point where I have to cover the mail part of my screen if I open yahoo to click through to mail without being subjected to this [censor].
How do I set my yahoo so I do not get subjected to your gutter press when trying to access my email?
Or how do I set your news to display topics worth viewing, such as education, science, enviroment, politics etc?

I had to make my password "[censor]" becaise I couldn't use the password I wanted. I really hate yahoo, and the only reason I keep the accoumt is facebook. Y'all should let us do what we want with our own password. Isn't it MY password? OMG! Now it says "my complaint is too short to get attention, edit to make longer." Really? Wtf is up with yahoo? So here's some filler words. Y'all suck. I hate yahoo. Hate hate hate hate hate hate hate hate yahoo. Gmail all the way [censor]! Long enough yet?