waste of time
Where the heck is my parcel? Where are you at, by the way?
You said I'd get it today in before afternoon and I didn't! I took a day off and what am I to do now? I have been waiting all day, now it's evening and you are too busy to talk to me on the phone. They promised to call me back and forgot. I contacted them by myself, but no one picked up the phone. Great!
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XDP UK Category
XDP UK is ranked 45 among 92 companies in the
Parcel Delivery Services category
Recent comments about XDP UK company
Deliver service1
I get the sense that the provided delivery service and the...
7
Time slot between 6pm until 8.30. Showing since last 2 hours that...
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My order from Wicks arrived at the depot, tracking shows that they split it into two consignments, they delivered one and left the other at the depot, got onto their chat line only to be fobbed off and abruptly dropped from the chat, diabolical customer service. Note to Wicks - use an alternative courier this company does you no good
ZDBAQJ003615 This parcel should have been delivered by 23rd November but has been sat in their delivery depot since the 22nd and not moved although the parcel has been scanned 3 times since it arrive there. No way to contact them other than by email with 24-72hr response time, piss poor service
I wouldn't bother reporting a complaint here, they are such an awful company, there's 50 unresolved complaints, they do not care. Either don't use them or ask the company you have bought from eg wickes to stop using them.
I wanted to contact them about an sofa i ordered and the chat refused to open up and it did worked i had to wait for hours for contact. Never got notification of i was connected.
Pretty much the same as everybody else on here. Ordered a rug off wayfair, who are not the problem, its Xdp the delivery service they use that are the problem. No customer service number, no response to email, no delivery. Appalling company
i am a shocked they forged my signture & left at bottom of stair & i was not able to move it
Time slot between 6pm until 8.30. Showing since last 2 hours that driver is on my side road. Still hasn’t arrived. Tinsley Sheffield