I have tried several times to get into my Microsoft account using all the available methods that Microsoft has offered. NONE has worked. I have searched all phone numbers and tried to call and you can not speak to a damn human and if your lucky enough to speak to a human you get transferred to a robot which is [censored]ing useless. This company is a [censored] box and I would highly recommend anyone to search for any other options other than this company or you will regret it.