Having problems with Worldline?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Worldline reviews first appeared on Complaints Board on Feb 12, 2010. The latest review Netplus bill payment was posted on Oct 6, 2020. The latest complaint fraudulence was resolved on Aug 06, 2014. Worldline has an average consumer rating of 2 stars from 26 reviews. Worldline has resolved 5 complaints.

Worldline Customer Service Contacts

+1 855 299 0025 (Customer Service)
605 Boxwood Drive
Cambridge, Ontario
Canada - N3E1A5

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Worldline Customer Service. Initial Worldline complaints should be directed to their team directly. You can find contact details for Worldline above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Worldline. Discuss the issues you have had with Worldline and work with their customer service team to find a resolution.

Worldline Complaints & Reviews

Worldlinecanceled service that they keep taking monthly fee's out of my bank

This is the actual email i have sent to worldine.Ca several times and had no response from them.. I also have called them 5 times and told the same thing every time... They are working on this matter and will get back to me... Meanwhile they deducted a october 2012 payment out of my bank... Again... So for 6 months they have deducted monthly fee's out of my bank account that i cancelled in april 2012... I have now since filed fraud charges with the police and i have a meeting with a reporter from the toronto star today ... Thye are scammers.. And i want my refund today... Avoid this comany at all costs.. They are scam artists...


I called to cancel my service back on april 3, 2012 when you billed me for 2 months at once and i was told my service would be discontinued within 48 hours... I never thought to check my bank account to see if in fact my service had been terminated and then i noticed in september 2012 that i was infact still being charged every month for service i had cancelled... You continued to take funds out of my account in may, june, july, august, september 2012 and i again called on september 27, 2012 to find out why the service had not been cancelled and advised the idiots i spoke to in your third world call center that if they did not refund me the for the 5 months i was charged when the service should have been cancelled i was going to the police to file fraud charges... Then i find out again yesterday you charged my damn account again... So you have now taken 6 months payments for a service that i have not used once since april 2012 when i called the first time to cancel... You now owe me for 6 months of service and i want the funds returned to me today... The amounts you owe me are; april 2012 $15.76 & $15.76 (You took 2 payments) may 2012 $15.76, june 2012 $15.76, july 2012 $15.76, august 2012 $15.76, september 2012 $28.19, (Who knows why the hell it is this amount) october 2012 $16.89.. For the total of $108.12... These funds better be refunded to my account today or as i told the gentleman i spoke to last night again that i will be going to the police at 5pm my time today to file fraud charges and i have an appointment with my bank for them to file fraud charges as well at 7pm tonight... I also have a call to the toronto star to have a reporter see me and run a story in the toronto star newspaper exposing you for the con artist and defrauders you are... Again this better be refunded to my account today or i will be filing charges and having you exposed in the newspaper... I want my $108.12 today... No more ### games and excuses... I have not used the damn service once since i called in april 2012 to cancel and i know you can check the account and see that i have not called anywhere using your ### service... My # on the account is xxx-xxx-xxxx... I also expect a call from someone today before 5pm confirming my refund of $108.12 today...

Michelle delaney

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Worldline.ca — worldine internet & home phone bundle

    STAY AWAY FORM THIS COMPANY!!! I made the huge mistake of signing up for Worldline's bundle. I paid the...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Worldline Internet & Homephone Ontario — poor or no service at all

    I live in Brampton, Ontario i was Primus Internet customer since 2008 until recently(Sept 2011) my friend...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Worldline - &unlimited Plan& — false advertising

    I signed up with this company's "Unlimited Long distance Plan". They decided that I was using "too much"...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Worldline — billing

    Hi, was using Wordline for Long Distance for certain countries (not all are included) and heard they offered...

    We are here to help

    • 16 years' experience in successful complaint resolution
    • Each complaint is handled individually by highly qualified experts
    • Honest and unbiased reviews
    • Last but not least, all our services are absolutely free

    Worldline.ca — missleading costumers

    When I first called and Spoke to "Luis" he assured me that this company will provide unlimited long distance...

    Waterloo

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.