WoodSprings Suites review: the entire room and experience.

I arrived at about 10:20p checked in and went to my room. The hallway was smokey and when I opened my door the experience got worse. My room smelled like someone had just put a cigarette out. The toilet had urine stains all over the seat. The sink had stains all over it. The tub had stains in it. The microwave had rust stains. I went back downstairs and called and waited for the attendant to come out from wherever she was. I told her I needed another room. She told me she would have to get the general manager on the phone to see if she could change my room. She tried to get the general mgr on the phone but she kept complaining that she was being sent to voicemail. I told her I couldn't sleep in that room and I would like a refund and I was checking out. She said the general mgr would not give me a refund. I asked the attendant to write a statement verifying I did not sleep at that hotel and had her sign it. I also took photos of the filth. I went down the street and paid $139 to get a room at the last minute at courtyard marriott. Unbelievable! My cell number is [protected] I would like a call asap! My name is shaun pitts

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