I arrived on 4/28/19 at 1:00 or so in the afternoon the girl that helped me was awesome but then I get to my room 320 the phone doesn't work then there are roaches crawling all on the walls but I went ahead and stayed that night i took a shower and used my towels thinking that there is room service that will replace them the next day and to my surprise no one came well it rained and there is a lot of construction going on so its muddy which in return got my shoes muddy well I washed my shoes and dried them off with the towels and took them down to get new ones was told to come back because the girl on duty would have to wash them so I go back at 4:00am to get my towels and there is no one down there so I have to pick up a phone (that flies off the wall at me falls to the floor )and have to dial 500 to reach an operator that is not even on site so I ask to speak with someone that is on site and finally waiting she comes with this pissed off attitude because I guess I was bothering her and started shaking my bag of towels at me saying that I can take these back cause they are all soiled and I don't know what else because I told her this motel is the worst I've ever stayed in and that her lazy [censored] [censored] needed to do her [censored]ing job and that's when she said shes charging my [censored] [censored] for the towels and kept running her mouth so I told her she could go [censored] herself and that corporate will be hearing from me I'm so disgusted with my stay here at the woodspring suites that I can promise you I will never be back and I will be writing a review on yalls website of how nasty this place is and how horrible the service is when you have to wake the tenant to do her job
This was posted in 2019. Did this customer have her issue resolved?