WoodSprings Suites — illegal towing of private vehicle
Kristen Thomas (General Manager) 5 January 2018
Woodspring Suites Louisville South
6310 Commerce Park Court
Fairdale, KY 40118
Reference: Illegal towing of privately owned vehicle
Dear MS Thomas:
On the evening of the 1st January 2018 my vehicle was illegally towed by your contracted towing service (Elite Towing and Roadside Assistance) because my vehicle was parked in an unmarked fire lane. The Elite Towing receipt clearly shows the property owner authorized the towing. Louisville Metro Ordinance (Chapter 94: Fire Prevention) Subsection 94.82 Fire Hydrants, Water Mains and Water Supply - Fire Lanes (where required by law) Markings and other designation (attached); have clearly been violated by your organization and are subject to Criminal/Civil penalties. Your continued violation of this ordinance dates back to at least December of 2015 (Attached google earth picture) which clearly shows no signs or painting on the pavement designating a fire lane. Other pictures taken the morning of January 2nd 2018 will clearly show no signs posted or designated marking on the pavement as a fire lane.
Unfortunately, most of the people staying at your extended stay hotel don't have the funds to both reclaim their vehicle after being illegally towed and then fight the injustice. Make no mistake; I have the means to correct this injustice which appears to be a predatory practice that has gone on for far too long.
Attached are the receipts for expenses I incurred for wrongly towing and impounding my vehicle by your contracted towing service and a local taxi company in the amount of $161.35. I fully expect reimbursement 30 days from the date of this letter in the amount of $161.35 or you will leave me no recourse but to pursue costly legal action.
P. O. Box 634
Raymond, IL 62560