The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Woodforest National Bankglitch? and don't know when it will be fixed

A Nov 20, 2018

I love this bank because I get my deposits a day earlier. Well today I had 2 direct deposits from school and work, well somehow they got deposited twice. I check a few hours later and the bank took all the money back. So now I have to pay my bills late because they don't know when they will fix the issue so they can deposit my money back in my account. This is very very frustrating especially when I need to pay my bills and buy the food for thanksgiving!

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Woodforest National Bank's response · Nov 20, 2018

    We hear your frustration. We'd like to get a few more details. Can you send an email to [protected]@woodforest.com with your contact information, so we can reach out?

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