The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Woodforestatm dispute

J Dec 02, 2018
This review was posted by
a verified customer
Verified customer
Review updated:

November 7th 2018 I was incarcerated and my debit card was used at the Wells Fargo ATM in Forest City NC. Once was a $500 withdrawal and one minute later a $300 withdrawal. I filed a police report and also provided the Forest City NC branch the time I was incarcerated. My dispute was denied and I wish to appeal the decision as I did not make the withdrawals and did not give anyone my pin number card or authorization to use my debit card or banking account.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

Responses

  • Woodforest Customer Service Dec 04, 2018
    This comment was posted by
    a verified customer
    Verified customer

    We'd like to gather a few details. Please send an email with your contact information to [protected]@woodforest.com

    0 Votes

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