WigSis review: Hairpiece

I respectively ask that this email be forwarded to the owner of this company or the supervisor.

I'm a repeat customer and received a new hairpiece recently. I went for my first haircut and the hairdresser told I need to think about getting a new unit because the base of the unit was showing, and pointed this out to me, I was shocked, again this was a brand new hairpiece. (Ihave to cover this spot and hope I don't experience wind, I shouldn't have to go through this.)

I've been going back and forth with Mildred who I believe is in charge of customer service. I honestly don't know how she got this job she is the worse and cares nothing about customer service. Mildred would not listen to me no matter how many times I tried to explain things. She said I could have a 10% discount.

I told Mildred that if this problem could be worked out I would be a life long customer which would be good for the company, she didn't reply to this email and didn't reply to the two emails before this one as well.