I ordered a punk-ish wig wich I loved, the website said it's human hair.
So I placed an order and waited for it to come, meanwhile I've send some emails because I didn't find any new info on where it was.
When I recieved the wig..it feels like hay, its very shiny (real hair doesn't shine that much!), its very rough, the tips are terrible.
It's just a simple plain wig, doesn't even come close to the look from the picture on the website. I went to the hairsalon to have a cut, and the hairdresser also said its fake hair.
The customer service recieved multiple pictures from me, but they say they don't see that its fake hair... (the blonde hair is from my daughter, white hair is the wig)
The website says it's customized to color and size, its just a basic cap, nothing fancy, and sure not customized (you can't fool me..I KNOW wigs)
The wig came from China so I guess its based in china?.
I'm really angry, if I had money growing on my back I could order a GOOD quality wig, never placing a single order again on Wigsis!