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Whole Foods Market Services

Whole Foods Market Services review: perished food sold to customers

C
Author of the review
2:53 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Yesterday, 04/23 I was at Whole Foods on Mayo Blvd & Scottsdale Rd to buy soy milk and seitan protein. I noticed that one of the 2 last soy milk bottle was perished since June 2018. I notified the costumer service. Today, cooking my seitan proteins for my lunch I noticed that it had a strange smell (usually it has no smell). I tasted it and spited it immediately, I checked the date and it was perished a month ago. That store is not taking their costumer health seriously.

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I went to the store, they apologized and replaced the old seitan with a new package ( I didn't ask for a refund, but they offered it). Good costumer service.

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