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White Castle

White Castle review: Paid 20.00 for my order and it was wrong

D
Author of the review
7:23 pm UTC

I order 2 double cheese burgers and received 2 burgers without cheese.
I order 3 single cheese burgers and received none
I order 4 cheese burgers received 4 burgers no cheese
Ordered french fries which was correct
Order large cheese stick which was correct, everything else was wrong
Very disappointed in this company right now, the workers couldn't even get the order correct.

Donna Szabo-Boike
[protected]@yahoo.com

Desired outcome: Replacement order

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    Jul 21, 2026
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White Castle Category
White Castle is ranked 34 among 57 companies in the Fast Food Chains category