White Castle Management — service
I am not one to complain at all but I had stopped in one of your store at #010038 yesterday and they were short staff and took me forever to get my lunch during my working hrs. that I was extremely upset. Register # 3 Sale # [protected] Team Member # 246 Tuesday 07/31/2018 at 3:58
I believe the women had to take the order and then go make the order while there customers standing in line. There was a screaming customer in drive thru that took off like crazy and then as I was leaving I have never seen a business like this that put up a sign on the door that read " Store closed due to short staff" Who does that?
I personally dont care if you dont but this is how business ends up closing and its such a shame because I like it there and White Castle itself and hate to see it operate under poor management. There were only 2 employees working. ow could there not be back up and never depend on employees to sow up for work. Such a shame! and I was upset just to see this.
I really do believe that if you are not aware of this it will only happen over and over with poor scheduling. Burgers were great but operation was extremely poor!
More White Castle Management Complaints & Reviews
- White Castle Construction - condescending, rude, liar, scam!!! 
- White Castle - service 
- White Castle - beverage concern 
- White Castle Management - unethical behavior 
- White Castle Management - prejudice shown toward two patrons by an employee/manager 
- White Castle Management - poor food quality
- White Castle Management - habitually terrible service 
- White Castle Management - food
- White Castle Store #030033 - customer service complaint 
- White Castle Management - wait time at white castle store #0500200