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White Castle

White Castle review: Horrible service

M
Author of the review
11:57 am UTC

I ordered online app said it will be ready at 11:05 we arrived around 11:10 order was not ready until 11:40 and Its a good thing I was inside looking at them they had missing fries and did one burger against my specific instructions. didn't get home until almost 12am in the morning. Would like to mention U-ber eats was also waiting excessively long and complaining he could of went to another job. They are understaffed and unprofessional and unorganized!

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    Jul 21, 2026
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White Castle Category
White Castle is ranked 34 among 57 companies in the Fast Food Chains category