On Wednesday, May 9, I took my two children into the restaurant on the corner of Thompson Lane and Nolensville Road in Nashville, TN. It was around 9:45pm. My youngest son, 11 yrs. old, wanted a #3 (10 burgers, 2 fries, and 2 drinks), but he wanted to replace one of the fries with a piece of chicken and a biscuit. When he was told he couldn't do this, he asked for a # 3, and in addition to that, he wanted the piece of chicken a biscuit. My oldest son, 17 yrs. old, wanted a #1 (4 burgers, 1 fry, and a drink). I asked for a #6 (3 pieces of chicken, a biscuit, a side item, and a drink). The person taking the order #1 didn't repeat the order back, #2 didn't give us enough cups, and #3 only gave my youngest son the piece of chicken and biscuit. When I pointed out the mistake, some lady came over to ring up the other part of the order. I said that I didn't think I should have to pay for it since it was the cashier's mistake. She responded by saying, "You think you should get this free?" , and I said that I thought I should. She said, in a smart tone, "I don't think so." I said that at least I should get a discount, but she never gave me one. I think that if the cashier had repeated back the order, the mistake wouldn't have happened.
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88 comments
i love when i pay an arm and a leg for food and don’t get my full order and it’s not even that good like just love it it’s my favorite thing thank you for incompetent people really i love starving
I had to wait over 15minutes to get my meal. No apology or explanation was given. Nor did they thanked me when I left.
Cashier: Naomi G
Date: 8/29/23 @ 12:20PM (I arrived at 12:05)
Check# 30013
i went into the restaurant ordered a three piece , i had to wait 10 minutes when i got it the biscuit was not there,i ordered fries and i got 15 fries for a med order ,the service is horrible ,i dont recommend any body go there
On October 29, 2023 I ordered food online and the business refused to give me my food without any reason. They locked me out of the building and refused service.
All the workers were on there phone at lunch rush nothing was being done once food was gotten it was cold this is not good service
Tesi file clMe t on westlane store Stockton ca I was over change 1597 today for 2 piece chiv to ken biscuit I paid for the old slaw fries also on line I told the g we. They said no I'm very ipset
On 4-17 I placed a order from Church's Chicken in Rosenberg on Ave. H. My instructions were to hand the order to me. Instead they left it on the porch. After a hour I checked the porch and it was loaded with ants. I had to throw the order out. I am asking for a full refund. I don't have the ticket number but my email is bbell77471@yahoo.com
23rd and Douglas Blvd in Midwest City.
Went there 3 Saturdays in a row at about 10:25 p.m.. They close at 11 p.m.. No chicken all 3 times and will not take the 13 minutes to cook the order. Lady at the window( long black hair, mid 30's, tattoo and rings in her face) says " Don't know what to tell you!"...
Nice job people!