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White Castle

White Castle Bad customer service!!

S
Author of the review
3:37 pm EDT
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On August 15, 2025, this morning, I went to white castle and the lady at the front was very rude to me, didn't greet me or acknowledge me at all! I told her that I had a coupon, and she ask me was it expired in a very nasty way. I do not know why she was so rude, and I had a valid coupon and showed her, and she was still being nasty and had an attitude. The manager Lisa came out and apologized, but it rubbed me the wrong way and I wanted to share my thoughts. employees should have good customer service and white castle does not

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