White Castle reviews and complaints 2
View all 381 complaintsWhite Castle - Opening late all the time
Jennings Station, Missouri
Repeatedly says it is closed. There are people inside, they tell you over the soaker in the drive through they are closed. It is currently 6:30 am.
Also, the people who work here have bad attitudes and are unfriendly. I was scolded last week by an employee who got my order incorrect. What the heck?
Simple solution to both problems is to hire people who can get to work on time, want a job and have had customer service training or watch what could be a more profitable business during a pandemic fail.
White Castle - My order was not made currently
January 18, 2020 at 11:53 pm, I placed an order at White Castle for pack 8 . I asked for cheese on the entire order including fries, sliders and chicken rings. When I got home and started I noticed the only cheese I received was 3 cups for my large order. I'm upset because It was extremely busy and I didn't have time to drive all the way back to Jennings. I'm also upset because cheese on everything doesn't mean 3 cups which isn't enough for the meal. I'm not a happy or satisfied customer. I won't be craving anymore white anytime soon
Latest White Castle Reviews
gave me the wrong order and was a attacked White Castle coffee put back in stores. Food burnt and the time it took to get it. Customer service Very slow service, hamburgers not prepared fresh or as ordered.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!