White Castle review: App order double mistakes

I placed an app order for my wife and I. Put in the desired time and made my way to the restaurant. We arrived and I heard my name called. I acknowledge that I had an app order. Apparently someone in the drive thru also had one. I told the front counter that I had an app order and need to pay. The manager approached me to ring up the order. She quoted me a price that was incorrect. She then corrected the price from her paper work. I paid and waited. I was given my order a few minutes later and sat down to eat. The order was not correct. I returned to the counter and told the employee that this order is wrong. The manager approached again and said what is wrong. I told my order is wrong and offered my reciept to get it right. She said I know what you need and walk away. I waited again for a new order. The new order came up several minutes later and I was told it's perfect. The manager made it. I returned to my table ready to eat and the bags of food was a repeat of the same previous bad order. Now we have to wrong orders delivered to me. I returned again to the counter. The manager again returns to me. I tell her the order is still wrong with the same food. Now she ask what did I order. I told her and she walks away. While waiting another customer comes in from the drive thru with the wrong order that was placed on the app. I ask what her order was. She had mine twice and I had her order twice. Two different names, so not difficult to fix. Finally got my order correct, but no apology. No compensation for the mistake. I don't think was handle correctly . Both parties should have received something for this delay. Leedale McMiller, [protected]@msn.com

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